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Business travel agency

Nederlandse Organisatie voor Wetenschappelijk Onderzoek · Open · 286358
Type
Services
63510000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Nederlandse Organisatie voor Wetenschappelijk Onderzoek (NWO) is seeking a service provider to manage the entire process of international business travel. The contractor must book, modify, and cancel flights, hotel accommodations, and other means of transport (taxi, train, ferry). Additionally, the provider shall supply a booking tool, manage administration and financial settlement, and offer personal support via a helpdesk for complaint handling. The contract is public and focuses on a reliable, scalable solution that meets the requirements of a large research institution with frequent international travel.

Services · Open · European procedure

European
Contracting authority
Nederlandse Organisatie voor Wetenschappelijk Onderzoek
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
14:00
Scope
European
European procedure
Lots
Single contract
Main CPV code
63510000
Location
Netherlands
CharacteristicsCPV 63ServicesEU tenderbusiness travel agencyinternational business travelbooking service

01What is being requested

The Nederlandse Organisatie voor Wetenschappelijk Onderzoek (NWO) is seeking a service provider to manage the entire process of international business travel. The contractor must book, modify, and cancel flights, hotel accommodations, and other means of transport (taxi, train, ferry). Additionally, the provider shall supply a booking tool, manage administration and financial settlement, and offer personal support via a helpdesk for complaint handling. The contract is public and focuses on a reliable, scalable solution that meets the requirements of a large research institution with frequent international travel.

The scope of the Contract being tendered concerns the execution by the Contractor of the entire range of services in the field of international business travel for the benefit of the Contracting Authority. More specifically, the Contract concerns the booking of: - any desired flight to and from the Netherlands, including or not including immediately connecting (domestic) flights, for one or more persons; - any desired hotel accommodation, following the flight booked by the Contractor, for one or more persons; - any other desired form of transport for the travelers, following the flight booked

63510000Services

02Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

04Likely competitors

#Likely bidderFitWins
1Munckhof Business Travel Venlo B.V.SME858×
2Uniglobe Advanced & Priority Travel B.V.SME857×
3VCK Travel B.V.SME828×
4Munckhof Groups and Incentives B.V.SME784×
5FlextenderUnknown7311×
6VCK travelUnknown712×

05Tender documents

Nota van inlichtingen 2023-02-27-1pdfFeb 27, 2023 · 2 KB
Nota van inlichtingen 2023-02-13-1pdfFeb 13, 2023 · 8 KB
Bijlage H Inschrijfformulier prijzen en tarievenxlsxJan 25, 2023 · 13 KB
Bijlage B Klachtafhandeling Aanbesteden NWOpdfJan 25, 2023 · 226 KB
Bijlage I Concept RaamovereenkomstpdfJan 25, 2023 · 652 KB
Bijlage E InschrijfformulierdocxJan 25, 2023 · 44 KB
202266 Beschrijvend document Openbare EA Zakelijk reisbureaupdfJan 25, 2023 · 1094 KB
Bijlage G Inschrijfformulier Gunningcriterium 2docxJan 25, 2023 · 77 KB
Bijlage D Standaardformulier specificatie referentiesdocxJan 25, 2023 · 40 KB
Bijlage K ARVODI-2018pdfJan 25, 2023 · 176 KB
Bijlage F Inschrijfformulier Gunningcriterium 1docxJan 25, 2023 · 78 KB
Bijlage C Uniform Europees AanbestedingsdocumentpdfJan 25, 2023 · 2097 KB

06Legal themes that may be relevant here

07Frequently asked questions

What is the scope of the contract regarding international business travel?
The contract includes the full range of services for international business travel, including the selection, booking, modification, and cancellation of flights, hotel accommodations, and other means of transport such as taxi, train, and ferry.
What facilities and support must the contractor provide?
The contractor must provide a booking tool, manage the full administration and financial settlement, and offer personal support and complaint handling via a helpdesk.

Automatically compiled from the official tender data and documents.

08Estimated value versus the market

p25
€ 443K
median
€ 1,2 mln
p75
€ 4,0 mln
deze opdracht

Gegunde waarden in CPV 63 · diensten n=110