ClosedServicesEuropeanOpen

Case Management System KempenPlus

Gemeenschappelijke Regeling Samenwerking Kempengemeenten · Open · 316787

0 of 6 core insights found

Measures presence, not accuracy · documents remain authoritative

ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline

Type

Services

72000000

Estimated value

Not published

To deadline

Ongoing

Knock-outs

n/a

exclusion grounds

Award basis

Best price-quality ratio

Assess manuallyconfidence low

The Gemeenschappelijke Regeling Samenwerking Kempengemeenten (GR) has launched an open tender for a SaaS-based case management system, including implementation, provision, maintenance, and support. The agreement applies for a minimum of 4 and a maximum of 10 years, starting on the production date (expected 1 January 2024). The system must integrate seamlessly with existing municipal IT infrastructure and meet public domain requirements. The contracting authority is KempenPlus, a platform that facilitates cooperation between the Kempengemeenten. The tender focuses on service providers with expertise in software development, cloud hosting, integration, and customer support within the public sector.

Services · Open · European procedure

European

Contracting authority

Gemeenschappelijke Regeling Samenwerking Kempengemeenten

Contract type

Services

Open

Estimated value

Estimate not published

Submission deadline

Ongoing

Scope

European

European procedure

Lots

Single contract

Main CPV code

72000000

Location

Netherlands

CharacteristicsCPV 72ServicesEU tendercase management systemSaaSsoftware as a service

01What is being requested

The Gemeenschappelijke Regeling Samenwerking Kempengemeenten (GR) has launched an open tender for a SaaS-based case management system, including implementation, provision, maintenance, and support. The agreement applies for a minimum of 4 and a maximum of 10 years, starting on the production date (expected 1 January 2024). The system must integrate seamlessly with existing municipal IT infrastructure and meet public domain requirements. The contracting authority is KempenPlus, a platform that facilitates cooperation between the Kempengemeenten. The tender focuses on service providers with expertise in software development, cloud hosting, integration, and customer support within the public sector.

The agreement consists of implementing, providing, maintaining, and supporting a case management system in the form of a SaaS (Software as a Service) solution, including integrations. The agreement is entered into for a period of at least 4 years and at most 10 years. The term of the agreement commences at the moment the solution is put into production (expected 1 January 2024). The GR Samenwerking Kempengemeenten acts as the contracting authority on behalf of KempenPlus.

72000000Services

02Exclusion grounds

Exclusion grounds — consult the ESPD

No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

04Likely competitors

#Likely bidderFitWins

1Afas Software B.V.SME10095×

2Visma Circle B.V.SME10033×

3Centric Netherlands B.V.SME9772×

4Unit4 Business Software Netherlands B.V.SME9729×

5Visma Roxit B.V.SME9630×

6PinkRoccade Local Government B.V.SME9568×

05Legal themes that may be relevant here

Advies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedin Advies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kun Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. In Advies 476> Beklaagde, een gemeente in oprichting waarin twee gemeenten, [A] en [B], fuseren, heeft op 2 mei 2018 een Europese openbare aanb Advies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieni

06Frequently asked questions

What does the assignment for the case management system entail?

The assignment concerns the implementation, provision, maintenance, and support of a case management system in the form of a SaaS (Software as a Service) solution, including the necessary integrations.

What is the expected duration of the agreement?

The agreement is entered into for a period of at least 4 years and at most 10 years.

When does the term of the agreement commence?

The term of the agreement commences at the moment the solution is put into production, which is expected to be on 1 January 2024.

For which party is the assignment being carried out?

The Gemeenschappelijke Regeling Samenwerking Kempengemeenten acts as the contracting authority on behalf of KempenPlus.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 327K

median
€ 800K

p75
€ 2,5 mln

deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436