6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72000000 · IT services: consultan
Estimated value
Not published
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high
Municipality of Gulpen-Wittem is seeking a SaaS solution for a new case management system to replace the current DMS. The assignment includes delivery, implementation, and management for a period of at least four years.
Services · Open · European procedure
EuropeanComplete timeline
CharacteristicsCPV 72ServicesEU tenderconsultancysoftware developmentinternet
01What is being requested
Delivery of a case management system as Software-as-a-Service (SaaS), including implementation, technical management, and maintenance for approximately 165 users. The agreement has an initial term of four years with the possibility of five extensions of two years each.
Case Management System
1Case Management System—
02Outcome
Awarded
Visma Circle B.V.
Bidders
4
03Strategic insight
Strategic insight · AI analysis
Ensure full coverage of technical competence and financial security. Ask all relevant questions during the first clarification round to minimize risks. Ensure that the offered solution is directly part of the contractual requirements.
04Points of attention
Important · 4
Failure to meet the Requirements from the Program of Requirements will lead to exclusion.Important
All granted Wishes from the Program of Wishes will become contractually binding.Important
The implementation must be completed by 31 March 2027 at the latest.Important
Bidders may not submit variants.Important
05Can I take part?
Financial — Financial security provision.
Technical — Technical competence.
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Award criteria
qualityweight n/a
Assessment of the quality components.
priceweight n/a
Assessment of the price component.
08Process & timeline
Publication of Tender Documents
5 januari 2026
Closing date for submitting questions (round I)
19 januari 2025
Publication of Note of Clarification (round I)
23 januari 2026
Closing date for submitting questions (round II)
9 februari 2026
Publication of Note of Clarification (round II)
13 februari 2026
Closing date for submitting Tenders
9 maart 2026
Opening of Tenders
9 maart 2026
Presentations by Bidders
23 en 24 maart 2026
Publication of intention to award
30 maart 2026
Publication of final award
21 april 2026
Signing of Agreement
1 mei 2026
Commencement of Agreement
1 mei 2026
09Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
10Bidders in this segment
#Likely bidderFitWins
1PinkRoccade Local Government B.V.SME10034×
2Visma Raet B.V.SME10018×
3Visma Roxit B.V.SME10016×
4Centric Netherlands B.V.SME9956×
5Afas Software B.V.SME9932×
6Bechtle direct B.V.SME9825×
11Tender documents
Nota van inlichtingen 2026-01-22-1pdfJan 22, 2026 · 104 KB
Bijlage 10-c Gemeentelijke ICT kwaliteitsnormen (2024-1)pdfJan 6, 2026 · 651 KB
Bijlage 11 Informatiebeleid_Voorkeursbestandsformaten_v1.1pdfJan 6, 2026 · 1311 KB
Bijlage 10-b GIBIT 2023 - ArtikelenpdfJan 6, 2026 · 1183 KB
Bijlage 03 Prijzen- en tarievenbladxlsxJan 6, 2026 · 42 KB
uea_564938_20260105121356pdfJan 6, 2026 · 330 KB
Bijlage 09 Wachtkamerovereenkomst (concept)pdfJan 6, 2026 · 128 KB
Bijlage 05 Programma van WensenpdfJan 6, 2026 · 273 KB
Bijlage 04 Programma van EisenpdfJan 6, 2026 · 485 KB
Bijlage 10-a GIBIT 2023 - Toelichting per artikelpdfJan 6, 2026 · 1197 KB
Bijlage 07 Hoofdovereenkomst (concept)pdfJan 6, 2026 · 175 KB
Aanbestedingsleidraad zaaksysteempdfJan 6, 2026 · 878 KB
12Legal themes that may be relevant here
Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 222> Aanbesteding via een marktplaats. De Commissie bevestigt haar eerdere adviezen (waaronder 147) dat op een aanbestedende dienst dAdvies 82> Europese openbare aanbestedingsprocedure. De aanbestedende dienst bepaalt twee wijzen van indiening van de inschrijving. Is het
13Frequently asked questions
Which purchasing conditions apply to this assignment?
The execution of the assignment takes place under the conditions of the GIBIT 2023 (Municipal Purchasing Conditions for IT).
What is the specific assignment description for the case management system?
The assignment entails the implementation and delivery of a complete case management system for the Municipality of Gulpen-Wittem.
Which themes are covered in the accompanying GIBIT explanation?
The explanation covers, among other things, the formation of the agreement, implementation of ICT performance, acceptance, maintenance and support, intellectual property, and the processing relationship regarding privacy and information security.
Automatically compiled from the official tender data and documents.
14Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
deze opdracht
Gegunde waarden in CPV 72 · diensten n=1436