AwardedServicesEuropeanOpen
VTH Case Management System FUMO
Fryske Utfieringstsjinst Miljeu en Omjouwing · Open · 1 lots · 412160
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72260000 · Software related servi
Estimated value
Not published
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high
FUMO is looking for a long-term partner for the supply, implementation, and management of a new VTH case management system in SaaS form. The assignment includes an initial term of five years with options for a total duration of thirteen years.
Services · Open · European procedure
EuropeanComplete timeline
CharacteristicsCPV 72ServicesEU tenderVTH Case Management SystemDSOGovernment software
01What is being requested
The assignment concerns the (re-)acquisition of a VTH case management system in SaaS form, including the supply of the right of use, implementation, data migration, technical management, technical and functional maintenance, and support. The agreement has a guaranteed term of five years with the possibility of four extensions of two years each, for a maximum term of thirteen years.
FUMO intends to enter into an Agreement with a single Contractor for the supply (including the right of use), implementation, management, and maintenance of a VTH case management system. FUMO aims to enter into a long-term partnership in this regard.
1VTH Case Management System FUMO—
02Outcome
Awarded
Visma Roxit B.V.
Bidders
4
03Strategic insight
Strategic insight · AI analysis
<ul Focus on a SaaS architecture that meets the requirements for technical management and remote availability. Ensure a robust migration strategy that takes into account different archive retention periods and iterative import processes. Position the solution as a long-term partnership that aligns with the objectives of FUMO for the next thirteen years.
04Points of attention
Important · 5
The ICT solution must be in SaaS form and made available remotely/web-based.Important
There is a prohibition on variants during the bidding process.Important
The data migration must take place iteratively and must be fully completed by 1 January 2027 at the latest without parallel execution.Important
The supplier is responsible for the import mechanism and the technical processing of the migration.Important
A waiting room construction applies to the bidder in second position.Important
05Can I take part?
Financial — Financial security
Technical — Technical competence
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Award criteria
qualityweight n/a
Assessment of the quality components.
priceweight n/a
Assessment of the price component.
08Process & timeline
End of current VTH case management system contract
2026-12-31
Latest commencement date of the Agreement
2026-07-01
Full transition to new ICT solution (without parallel execution)
2027-01-01
Initial implementation ready
2026-12-31
09Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
10Bidders in this segment
#Likely bidderFitWins
1Centric Netherlands B.V.SME9272×
2Visma Circle B.V.SME9233×
3Visma Roxit B.V.SME9229×
4Afas Software B.V.SME9184×
5Protinus IT B.V.SME9151×
6TOPdesk Nederland B.V.SME9121×
11Tender documents
Bijlage 06 Programma van OptiespdfFeb 15, 2026 · 194 KB
Bijlage 03 Prijzen- en tarievenbladxlsxFeb 15, 2026 · 74 KB
Aanbestedingsleidraad VTH-zaaksysteempdfFeb 15, 2026 · 1028 KB
Bijlage 02 Uniform Europees Aanbestedingsdocument (UEA)pdfFeb 15, 2026 · 339 KB
Bijlage 04 Programma van EisenpdfFeb 15, 2026 · 465 KB
Bijlage 09 Wachtkamerovereenkomst (concept)pdfFeb 15, 2026 · 152 KB
Bijlage 08 Verwerkersovereenkomst (concept)pdfFeb 15, 2026 · 507 KB
TN570297 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260213104319pdfFeb 15, 2026 · 143 KB
Bijlage 10-b GIBIT 2023 - ArtikelenpdfFeb 15, 2026 · 1183 KB
Bijlage 07 Hoofdovereenkomst (concept)pdfFeb 15, 2026 · 245 KB
Bijlage 11 Project start architectuurpdfFeb 15, 2026 · 494 KB
Bijlage 10-a GIBIT 2023 - Toelichting per artikelpdfFeb 15, 2026 · 1197 KB
12Legal themes that may be relevant here
Advies 56> Europese Openbare Aanbesteding met betrekking tot een opdracht voor het uitvoeren van postdienstverlening. Beklaagde stelt als rAdvies 349> De aanbestedingsprocedure voorziet in de mogelijkheid voor de aanbestedende dienst een besluit op het verzoek van een onderneminAdvies 698> Ondernemer klaagt, met een verwijzing naar Advies 680, dat de motivering van de samenvoeging is gestoeld op consistentie in de uComplaint upheldAdvies 234> Deze voorwaarde mag worden gesteld, mits deze niet in strijd is met Europees recht of aanbestedingsrecht. Directe of indirecte gAdvies 419> Beklaagde heeft in januari 2017 een overheidsopdracht voor diensten voor de begeleiding en ondersteuning van de organisatie van
13Frequently asked questions
What is the scope of the assignment for the VTH case management system?
The assignment includes the supply (including the right of use), implementation, management, and maintenance of a VTH case management system for FUMO.
Which mandatory selection requirements must a bidder meet?
Bidders must comply with the Municipal ICT quality standards (Annex 10-c, 2024-1), the Data Processing Agreement (Annex 08), and the Tender Form (Annex 01).
Which suitability criteria apply to the contractor?
The contractor must deliver fully functional VTH software that complies with EU standards, have experience with software for the public sector, possess proven knowledge of data protection, and be able to realize a long-term partnership proposal.
Which contractual conditions apply to the execution?
Execution takes place under the conditions of the GIBIT 2023, including provisions on implementation, acceptance, maintenance, information security, and the data processor relationship.
Automatically compiled from the official tender data and documents.
14Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
deze opdracht
Gegunde waarden in CPV 72 · diensten n=1436