PlannedSuppliesEuropeanAndere procedure in meerdere fasen
Prior Information Notice Wmo Aids
Gemeente Hengelo · Andere procedure in meerdere fasen · 1 lots · 417557
5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Supplies
33196000 · Medical aids
Estimated value
€ 18M
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high
This is a tender for the supply and maintenance of Wmo aids in a rental arrangement for the Municipality of Hengelo, including a deathbed arrangement for ongoing contracts.
Supplies · Andere procedure in meerdere fasen · European procedure
EuropeanComplete timeline
CharacteristicsCPV 33SuppliesEU tender
01What is being requested
Supply of Wmo aids in a rental arrangement, including service, repair, and maintenance. The assignment includes the supply of aids within established categories with a 100% price guarantee and 100% coverage percentage.
The current agreement for the provision, rental, and (incidental) sale of aids for the Municipality of Hengelo expires on 31-12-2026. The contracting authority, the Municipality of Hengelo, is therefore looking for two contract partners for the supply, maintenance, and management of Wmo aids in a rental arrangement. You must take responsibility for service, maintenance, management, and re-provision. Shower and toilet facilities with a catalog value of € 500.00 excl. VAT or lower will be purchased and provided in ownership. If the facilities are more expensive, the contracting authority may pro
1Prior Information Notice Wmo Aids€18,000,000
02Strategic insight
Strategic insight · AI analysis
<ul Ensure a nationally covering service organization that can meet the 24/7 availability and the very short repair periods. Prepare for the deathbed arrangement (sterfhuisconstructie), whereby you must take into account the takeover of outstanding aids and the associated financial settlement. Ensure that the administrative processes fully align with the iWmo standards for messaging and invoicing.
03Points of attention
Important · 6
Deathbed arrangement: Obligation to take over outstanding aids according to specific distribution rules and takeover prices.Important
Repair periods: Strict timeframes for presence and repair, ranging from 2 hours for emergencies to 5 working days for less critical situations.Important
Delivery times: Maximum delivery times of 12, 20, or 30 working days depending on the type of aid.Important
Service: Obligation to provide at least 1 time per year a service check for electric aids and an annual inspection of lifting aids.Important
Administration: Mandatory invoicing and communication via iWmo messaging.Important
VOG: Employees who have physical contact with clients must possess a valid and recent Certificate of Conduct (Verklaring Omtrent het Gedrag).Important
04Can I take part?
Technical · 5
Able to supply all mobility aids that fit within the requested categories and functionality, regardless of type or brand.Technical
Possess a (telephone) registration system to register service requests from end users.Technical
Possess a service organization with national coverage that is available 24 hours a day and 7 days a week.Technical
Comply with relevant treaties, laws, and standards (including the Medical Devices Directive, Medical Devices Act, Traffic Act 1994, and various ISO/EN standards).Technical
Use the national information standard iWmo messaging for communication and invoicing.Technical
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Process & timeline
End of deathbed arrangement (takeover agreements)
juni 2029
Staggered collection of outstanding provisions
juli 2029 tot en met december 2029
End of loan agreements (deathbed arrangement)
31 december 2029
End of deathbed arrangement (maximum term)
1 januari 2030
First indexation of rates
1 januari 2028
07Value in context
€18,000,000
08Likely competitors
#Likely bidderFitWins
1Kersten Hulpmiddelenspecialist BVSME10024×
2Meyra Retail & Services B.V.SME10021×
3Welzorg Nederland B.V.SME10021×
4Medipoint WMO B.V.SME9616×
5CWS Hygiene Nederland B.V.SME8719×
6Medipoint B.V.SME859×
09Tender documents
Aantallen per categorie.xlsxxlsxApr 28, 2026 · 17 KB
Concept raamovereenkomst Wmo hulpmiddelen gemeente Hengelo n.a.v. NvI 1.docxdocxApr 28, 2026 · 170 KB
Prijsopgave categorieindeling 2026 n.a.v. NvI 2.xlsxxlsxApr 28, 2026 · 20 KB
Categorieindeling Wmo hulpmiddelen 2026 n.a.v. NvI 1.xlsxxlsxApr 28, 2026 · 17 KB
Programma van Eisen Wmo Hulpmiddelen NvI 2.pdfpdfApr 28, 2026 · 324 KB
Marktconsultatie.pdfpdfApr 28, 2026 · 31 KB
SROI Regionaal Versie 2026.pdfpdfApr 28, 2026 · 218 KB
Categorie omschrijvingen NvI 2.pdfpdfApr 28, 2026 · 326 KB
Transformatieplan Sociaal Domein 2022.pdfpdfApr 28, 2026 · 4511 KB
Beschrijving.pdfpdfApr 28, 2026 · 30 KB
Gunningscriteria en beoordelingskader n.a.v. NvI 2.pdfpdfApr 28, 2026 · 157 KB
Vooraankondiging.pdfpdfApr 28, 2026 · 68 KB
10Legal themes that may be relevant here
Advies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionelAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 222> Aanbesteding via een marktplaats. De Commissie bevestigt haar eerdere adviezen (waaronder 147) dat op een aanbestedende dienst d
11Frequently asked questions
What are the responsibilities of the contract partner regarding the aids?
The contract partner is independently responsible for the service, maintenance, management, and re-provision of the Wmo aids.
How are shower and toilet facilities handled?
Shower and toilet facilities with a catalog value of € 500.00 excl. VAT or lower will be purchased and provided in ownership. Facilities that are more expensive may be provided on loan by the contracting authority.
What requirements must the complaints procedure meet?
The procedure must provide for complaint prevention and independent arbitration. Complaints must be handled at least within 3 working days of announcement, and the outcome will be reported back to the client in writing.
What requirements apply to telephone availability?
During staffed hours, the end user must be able to speak to a person directly without the use of a voicemail system or selection menus. The costs may not exceed the standard calling costs for the caller.
What experience is expected from the bidder?
Bidders must have demonstrable experience in the supply and maintenance of medical aids within the public sector.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 317K
€ 317K
median
€ 892K
€ 892K
p75
€ 3,3 mln
€ 3,3 mln
€ 18 mln
Gegunde waarden in CPV 33 · leveringen n=528