AwardedServicesEuropeanSME-friendlyOpen
Absence Management and Occupational Expert Investigations
Gemeente Utrecht · Open · 2 lots · 374036
5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
85147000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high
The Municipality of Utrecht is looking for a contractor for absence management and occupational expert investigations divided into two lots. The focus lies on professional medical guidance, efficient data exchange, and supporting the self-insured status.
Services · Open · European procedure · SME-friendly
SME-friendlyEuropean
CharacteristicsCPV 85ServicesSME-friendlyEU tender
01What is being requested
The assignment concerns the execution of absence management (lot 1) and occupational expert investigations (lot 2) for employees of the Municipality of Utrecht, BGHU and RIEC.
Municipality of Utrecht wishes to conclude 2 framework agreements related to Occupational Health Services (Arbodienstverlening). This concerns the following lots: Lot 1: Absence Management Lot 2: Occupational Expert Investigations
1Absence Management—
2Occupational Expert Investigations—
02Outcome
Awarded
DNA Arbodienst BV
Bidders
7
03Breakdown by lot
Per-lot values not published — bars show only the lot breakdown.
04Strategic insight
Strategic insight · AI analysis
Ensure a team of qualified experts who meet the specific BIG and NVAB registrations. Configure the information security strictly according to the stated ISO and SIVI standards. Take into account the physical presence required for the absence management at the Utrecht locations.
05Points of attention
Important · 6
Lot 1 requires the deployment of a minimum of 3 and a maximum of 5 dedicated occupational physicians.Important
For lot 1, physical consultation hours must be facilitated at specific locations in Utrecht.Important
The contractor is the data controller for personal data in accordance with the GDPR.Important
There is an obligation for emission-free travel to the municipality's locations.Important
The contractor is liable for any wage sanctions from the UWV if these are causally related to the advice.Important
The use of Social Return is mandatory for assignments of € 100,000 or more.Important
06Can I take part?
Professional capability · 3
Occupational physicians (lot 1) must have completed a Medicine education with a recognized specialization in Occupational Health, be registered in the BIG register and be enrolled in the specialists register of the NVAB.Professional capability
Occupational experts (lot 2) must possess a recognized education and certification in the field of occupational expert services and be a member of a professional association such as the NVVA.Professional capability
The contractor must have a valid certificate in accordance with ISO 27001 information security or equivalent measures.Professional capability
Technical · 1
The contractor must have a complaints registration system with specific requirements for response time, handling and reporting.Technical
07Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
08Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
09Bidders in this segment
#Likely bidderFitWins
1Maandag Interim Professionals B.V.SME100361×
2Randstad Uitzendbureau b.v.SME100135×
3Unique Nederland B.V.SME100103×
4Driessen B.V.SME10097×
5Tempo Team Group B.V.SME10065×
6Zorg van de Zaak Netwerk N.V.SME9716×
10Tender documents
TN519706 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250818122747pdfAug 19, 2025 · 15 KB
TN519706 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250527083736pdfMay 27, 2025 · 15 KB
Bijlage 14 - Prijsinvulformulier Perceel 1 Verzuimbegeleiding REVISEDxlsxMay 1, 2025 · 20 KB
Bijlage 17 - Perceel 2 (Concept)Raamovereenkomst Arbeidsdeskundige onderzoeken REVISEDdocxMay 1, 2025 · 94 KB
Wijzigingen in documenten naar aanleiding van de Nota van InlichtingenpdfMay 1, 2025 · 77 KB
Bijlage 15 - Prijsinvulformulier Perceel 2 Arbeidsdeskundige onderzoeken REVISEDxlsxMay 1, 2025 · 20 KB
Bijlage 16 - Perceel 1 (Concept)Raamovereenkomst Verzuimbegeleiding REVISEDdocxMay 1, 2025 · 94 KB
Nota van inlichtingen 2025-05-01-1pdfMay 1, 2025 · 83 KB
Bijlage 10 - Opgave referentieopdrachten REVISEDdocxMay 1, 2025 · 72 KB
Nota van inlichtingen 2025-04-22-1pdfApr 22, 2025 · 7 KB
Bijlage 05 - Overzicht organisatie 2024pdfApr 9, 2025 · 22 KB
Bijlage 08 - Uitvoeringsverklaring derdedocxApr 9, 2025 · 35 KB
11Legal themes that may be relevant here
Advies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 98> Europese openbare aanbestedingsprocedure voor een raamovereenkomst met één ondernemer voor het vervangen van armaturen (straatveAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 428> Beklaagde heeft een Europese openbare procedure aangekondigd voor een raamovereenkomst voor diensten voor het inhuren van materi
12Frequently asked questions
On which criteria is the award for lot 1 (Absence Management) based?
For lot 1, the award is determined based on the Plan of Approach and implementation plan (50 points), SROI (20 points) and price (30 points).
On which criteria is the award for lot 2 (Occupational Expert Investigations) based?
For lot 2, the award is determined based on quality (60 points) and price (40 points).
What specific suitability requirements are set for the services?
The assessment takes place based on grounds for exclusion, quality assurance, information security and professional competence.
What is the context of the absence figures on which the assignment is based?
The Municipality of Utrecht had an absence percentage of 8.65% in 2024.
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
p25
€ 962K
€ 962K
median
€ 16 mln
€ 16 mln
p75
€ 108 mln
€ 108 mln
deze opdracht
Gegunde waarden in CPV 85 · diensten n=1531