Renewal and expansion of NL-Alert broker
NL-Alert is the national alerting service for crisis communication, owned by the Ministry of Justice and Security and available to safety regions. Since its launch in 2012, the system has reached 85% of the population aged 12 and older. The current NL-Alert broker delivers NL-messages to mobile providers, while a sub-broker facilitates additional channels. With the expiration of existing contracts, the ministry intends to replace the broker and sub-broker setup with a single integrated platform: the NL-Alert broker. The tender focuses on continuity, innovation, and the expansion of broker functionality. Key requirements include reliability, scalability, integration with mobile networks, security, compliance with EU regulations, and data protection. The procedure is a competitive procedure with negotiation, aimed at a service-oriented solution that does not interrupt current services and supports the possibilities for expanding channels.
Services · Competitive procedure with negotiation · European procedure
01What is being requested
NL-Alert is the national alerting service for crisis communication, owned by the Ministry of Justice and Security and available to safety regions. Since its launch in 2012, the system has reached 85% of the population aged 12 and older. The current NL-Alert broker delivers NL-messages to mobile providers, while a sub-broker facilitates additional channels. With the expiration of existing contracts, the ministry intends to replace the broker and sub-broker setup with a single integrated platform: the NL-Alert broker. The tender focuses on continuity, innovation, and the expansion of broker functionality. Key requirements include reliability, scalability, integration with mobile networks, security, compliance with EU regulations, and data protection. The procedure is a competitive procedure with negotiation, aimed at a service-oriented solution that does not interrupt current services and supports the possibilities for expanding channels.
NL-Alert is the national alerting service for crisis communication in the Netherlands. NL-Alert is owned by the Ministry of Justice and Security and is made available to the safety regions. The safety regions use NL-Alert to alert the population when there is a threat to life or health. NL-Alert was launched in late 2012 and has since reached 85% of the population aged 12 and older. The delivery of NL-messages to mobile providers is handled by the current NL-Alert broker. Additionally, NL-Alert has been expanded in recent periods with expansion channels, which were facilitated by a 'sub-broker
02Outcome
One2many BV
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
05Bidders in this segment
06Legal themes that may be relevant here
07Frequently asked questions
What is the function of the NL-Alert broker within the alerting system?
What is the current reach of the NL-Alert system?
What are the main functional guidelines for the new broker setup?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 400K
€ 856K
€ 2,4 mln
Gegunde waarden in CPV 64 · diensten n=168