Extension of management and maintenance services for the CREWS/CREWSNS application
NS Groep N.V. wishes to continue using the Crews/CrewsNS application, which supports the planning and adjustment of mobile staff, for a period of eight years. The tender concerns an extended deployment of the software, for which specific management and maintenance services are necessary. Due to intellectual property, these services can only be procured from the original manufacturer, Siscog Sistemas Cognitivos SA. The procedure is a negotiation without publication, meaning competition is limited to the manufacturer. The contracting authority requires that the services guarantee the continuity of IT functionality, ensure staff availability, and comply with Dutch procurement regulations.
Services · Onderhandeling zonder bekendmaking · European procedure
01What is being requested
NS Groep N.V. wishes to continue using the Crews/CrewsNS application, which supports the planning and adjustment of mobile staff, for a period of eight years. The tender concerns an extended deployment of the software, for which specific management and maintenance services are necessary. Due to intellectual property, these services can only be procured from the original manufacturer, Siscog Sistemas Cognitivos SA. The procedure is a negotiation without publication, meaning competition is limited to the manufacturer. The contracting authority requires that the services guarantee the continuity of IT functionality, ensure staff availability, and comply with Dutch procurement regulations.
This is an announcement regarding the need to continue using the Crews/CrewsNS application for the business operations of NS for a longer period. In short, Crews / CrewsNS includes the IT functionality for the planning as well as the adjustment of that planning to ensure the correct availability of the mobile staff, who execute the complex NS timetable. For the extended deployment period of this application for a period of 8 years, specific management and maintenance services are necessary which, due to intellectual property, can only be procured from the original manufacturer Siscog Sistemas
02Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
03Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
04Likely competitors
05Legal themes that may be relevant here
06Frequently asked questions
What is the purpose of this assignment?
What is the intended duration of the services?
Why is the assignment specifically directed at one party?
Automatically compiled from the official tender data and documents.
07Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436