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Telephony Services

Samenwerking Vastgoedinformatie Heffing en Waardebepaling · Open · 1 lots · 318176
Type
Services
64215000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The collaboration Vastgoedinformatie Heffing en Waardebepaling (VHH) intends to launch an open tender for the supply, migration, and implementation of IP telephony services based on Microsoft 365. The objective is to replace the current telephony infrastructure with a modern, cloud-based solution that integrates seamlessly with the existing Microsoft 365 environment. The tender requires a full migration of existing telephone numbers, configuration of Voice-over-IP functionality, user training, and a service level agreement (SLA) for availability and support. Suppliers must demonstrate experience with Microsoft Teams Voice, setting up call flows, and ensuring data protection in accordance with the GDPR. The procedure is public, allowing a wide range of providers to participate. VHH expects a solution that is scalable, cost-efficient, and future-proof, with possibilities for integration with other business applications.

Services · Open · National procedure

Contracting authority
Samenwerking Vastgoedinformatie Heffing en Waardebepaling
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
13:00
Scope
National
National procedure
Lots
1
1 lots
Main CPV code
64215000
Location
Netherlands
CharacteristicsCPV 64ServicesIP telephony servicesMicrosoft 365Teams Voice

01What is being requested

The collaboration Vastgoedinformatie Heffing en Waardebepaling (VHH) intends to launch an open tender for the supply, migration, and implementation of IP telephony services based on Microsoft 365. The objective is to replace the current telephony infrastructure with a modern, cloud-based solution that integrates seamlessly with the existing Microsoft 365 environment. The tender requires a full migration of existing telephone numbers, configuration of Voice-over-IP functionality, user training, and a service level agreement (SLA) for availability and support. Suppliers must demonstrate experience with Microsoft Teams Voice, setting up call flows, and ensuring data protection in accordance with the GDPR. The procedure is public, allowing a wide range of providers to participate. VHH expects a solution that is scalable, cost-efficient, and future-proof, with possibilities for integration with other business applications.

Supply, migration, and implementation of IP telephony services based on Microsoft 365

64215000Services
1Telephony service (SaaS) for the tax cooperation partnership—

02Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

03Likely competitors

#Likely bidderFitWins
1KPN B.V.SME9723×
2T-Mobile Netherlands B.V.SME9629×
3Vodafone Libertel B.V.SME9323×
4Odido Netherlands B.V.SME9212×
5Koninklijke PostNL B.V. SME8622×
6Kreuze TelecomUnknown8512×

04Legal themes that may be relevant here

05Frequently asked questions

What is the core of the assignment for this tender?
The assignment concerns the supply, migration, and implementation of IP telephony services based on Microsoft 365.
What is expected of the telephony service (SaaS)?
The acquisition of a SaaS-based telephony service for the processing of inbound and outbound traffic, both national and international, including 0900 service numbers.

Automatically compiled from the official tender data and documents.

06Estimated value versus the market

p25
€ 400K
median
€ 856K
p75
€ 2,4 mln
deze opdracht

Gegunde waarden in CPV 64 · diensten n=168