AwardedServicesEuropeanRestricted

Technical management of ICT infrastructure

De Meerlanden Holding N.V. · Restricted · 1 lots · 271132
Type
Services
72514000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

Meerlanden Holding N.V. intends to enter into an agreement with one market party via a non-public procedure for the technical management of the entire ICT infrastructure, and a waiting room agreement with another party for backup support. The scope includes network, data center, and platform management, servers, storage, and backup environments, as well as the management of workplace environments (security, front-end and back-end, application packaging, AV equipment). Additionally, technical application management of the entire application landscape, including databases and middleware, is required, as well as the management of interfaces between Meerlanden applications. The services include a service desk and on-site support. The tender focuses on integrated, 24/7 operational support with clear SLAs, where experience, certifications, and security standards are central.

Services · Restricted · European procedure

European
Contracting authority
Contract type
Services
Restricted
Estimated value
Estimate not published
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
RIJSENHOUT
CharacteristicsCPV 72ServicesEU tendertechnical managementICT infrastructurenetwork management

01What is being requested

Meerlanden Holding N.V. intends to enter into an agreement with one market party via a non-public procedure for the technical management of the entire ICT infrastructure, and a waiting room agreement with another party for backup support. The scope includes network, data center, and platform management, servers, storage, and backup environments, as well as the management of workplace environments (security, front-end and back-end, application packaging, AV equipment). Additionally, technical application management of the entire application landscape, including databases and middleware, is required, as well as the management of interfaces between Meerlanden applications. The services include a service desk and on-site support. The tender focuses on integrated, 24/7 operational support with clear SLAs, where experience, certifications, and security standards are central.

With this tender, Meerlanden aims to reach an Agreement with one market party and a Waiting Room Agreement with one other market party regarding the outsourcing of the technical management of the ICT infrastructure of Meerlanden, consisting of: - The management of the entire ICT infrastructure, including network, data center/platform technology, servers, access and storage, and backup environments; - The management of the workplace environment, including security, workplace front-end, workplace back-end, application packaging and distribution, and the management of AV equipment; - The technic

72514000Services
1Lot 1

02Outcome

Awarded

PQR B.V.

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Centric Netherlands B.V.SME9556×
2Protinus IT B.V.SME9432×
3Bechtle direct B.V.SME9425×
4PQR B.V.SME9325×
5PinkRoccade Local Government B.V.SME9234×
6Uno Automatiseringdiensten B.V.SME9215×

06Tender documents

TN375176 - SF03 Aankondiging van een gegunde opdracht 20230411125549pdfApr 13, 2023 · 26 KB
NvI 11 oktober 2022pdfOct 14, 2022 · 446 KB
TN375176 - SF14 Kennisgeving van aanvullende informatie, informatie over een onvolledige procedure of rectificatie 20221004172507pdfOct 4, 2022 · 15 KB
221004 Informatiebijeenkomst 16-09-2022pptxOct 4, 2022 · 3727 KB
221004 Meerlanden Netwerk en TelefoniepdfOct 4, 2022 · 462 KB
221004 Bijlage D - Antwoordformulier Referenties Selectiecriteria v11docxOct 4, 2022 · 38 KB
221004 Selectieleidraad ICT Beheer v11pdfOct 4, 2022 · 1245 KB
NvI 4 oktober 2022pdfOct 4, 2022 · 611 KB
20220830 Bijlage D - Antwoordformulier Referenties SelectiecriteriadocxSep 3, 2022 · 36 KB
20220901 Bijlage E - Concept Overeenkomst Technisch beheer ICT-InfrastructuurpdfSep 3, 2022 · 257 KB
20220830 Bijlage B - Uniform_Europees_AanbestedingsdocumentpdfSep 3, 2022 · 2097 KB
TN375176 - SF02 Aankondiging van een opdracht 20220901150747pdfSep 3, 2022 · 32 KB

07Legal themes that may be relevant here

08Frequently asked questions

Which workplace-related services are performed under this assignment?
The assignment includes the management of the workplace environment, including security, workplace front-end, workplace back-end, application packaging and distribution, and the management of AV equipment.
What does the technical application management involve within this assignment?
This concerns the technical application management of the entire application landscape, including databases and middleware, as well as the management of the interfaces between applications of Meerlanden.
What form of end-user support is requested?
The services include providing end-user support, consisting of a service desk and on-site support.
How is the contract structure organized with respect to the market parties?
The assignment aims to conclude an agreement with one market party for the technical management and a waiting room agreement with another market party for backup support.

Automatically compiled from the official tender data and documents.

09Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436