Technical management of ICT infrastructure
Meerlanden Holding N.V. intends to enter into an agreement with one market party via a non-public procedure for the technical management of the entire ICT infrastructure, and a waiting room agreement with another party for backup support. The scope includes network, data center, and platform management, servers, storage, and backup environments, as well as the management of workplace environments (security, front-end and back-end, application packaging, AV equipment). Additionally, technical application management of the entire application landscape, including databases and middleware, is required, as well as the management of interfaces between Meerlanden applications. The services include a service desk and on-site support. The tender focuses on integrated, 24/7 operational support with clear SLAs, where experience, certifications, and security standards are central.
Services · Restricted · European procedure
01What is being requested
Meerlanden Holding N.V. intends to enter into an agreement with one market party via a non-public procedure for the technical management of the entire ICT infrastructure, and a waiting room agreement with another party for backup support. The scope includes network, data center, and platform management, servers, storage, and backup environments, as well as the management of workplace environments (security, front-end and back-end, application packaging, AV equipment). Additionally, technical application management of the entire application landscape, including databases and middleware, is required, as well as the management of interfaces between Meerlanden applications. The services include a service desk and on-site support. The tender focuses on integrated, 24/7 operational support with clear SLAs, where experience, certifications, and security standards are central.
With this tender, Meerlanden aims to reach an Agreement with one market party and a Waiting Room Agreement with one other market party regarding the outsourcing of the technical management of the ICT infrastructure of Meerlanden, consisting of: - The management of the entire ICT infrastructure, including network, data center/platform technology, servers, access and storage, and backup environments; - The management of the workplace environment, including security, workplace front-end, workplace back-end, application packaging and distribution, and the management of AV equipment; - The technic
02Outcome
PQR B.V.
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
05Bidders in this segment
06Tender documents
07Legal themes that may be relevant here
08Frequently asked questions
Which workplace-related services are performed under this assignment?
What does the technical application management involve within this assignment?
What form of end-user support is requested?
How is the contract structure organized with respect to the market parties?
Automatically compiled from the official tender data and documents.
09Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436