Software for Social Domain
Sociale Dienst Oost Achterhoek intends to procure a software suite for the social domain. The contract concerns the delivery of an integrated solution that supports various functions, such as client management, case management, reporting, and integration with existing systems. The procurement is conducted under a negotiated procedure without publication, meaning the contracting authority negotiates directly with selected suppliers. The software must comply with Dutch laws and regulations regarding privacy (AVG), accessibility (WCAG), and interoperability with municipal and national systems. Suppliers must demonstrate experience with similar projects in the public sector and be capable of providing full implementation, training, and maintenance. The contract is aimed at a sustainable, scalable solution that can improve the social service's provision of services and reduce administrative burdens.
Supplies · Onderhandeling zonder bekendmaking · European procedure
01What is being requested
Sociale Dienst Oost Achterhoek intends to procure a software suite for the social domain. The contract concerns the delivery of an integrated solution that supports various functions, such as client management, case management, reporting, and integration with existing systems. The procurement is conducted under a negotiated procedure without publication, meaning the contracting authority negotiates directly with selected suppliers. The software must comply with Dutch laws and regulations regarding privacy (AVG), accessibility (WCAG), and interoperability with municipal and national systems. Suppliers must demonstrate experience with similar projects in the public sector and be capable of providing full implementation, training, and maintenance. The contract is aimed at a sustainable, scalable solution that can improve the social service's provision of services and reduce administrative burdens.
Procurement of software suite for Social Domain
02Outcome
Centric Netherlands BV
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.
05Bidders in this segment
06Legal themes that may be relevant here
07Frequently asked questions
What is the subject of this contract?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 350K
€ 737K
€ 1,9 mln
Gegunde waarden in CPV 48 · leveringen n=653