OpenServicesEuropeanOpen

Social Domain software (specifically Wmo, Jeugdwet etc.)

Gemeente Lingewaard · Open · 1 lots · 411366
Type
Services
72000000 · IT services: advisory,
Estimated value
Not published
To deadline
-40d
May 7, 2026 · 12:00
Knock-outs
1
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

Municipality of Lingewaard is looking for a long-term partner for the delivery, implementation, and management of a SaaS solution for the Social Domain, primarily focused on the Wmo and Jeugdwet.

Services · Open · European procedure

European1 exclusion groundsComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
May 7, 2026
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
IT services: advisory, software development, internet and support
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderSoftwareSocial DomainWmo

01What is being requested

The assignment concerns the (re-)acquisition of Social Domain software (Wmo and Jeugdwet) in SaaS form. This includes the delivery, implementation, conversion of data, technical management, maintenance, and support for a guarantee period of five years, with the possibility of four extensions of two years each (maximum duration thirteen years).

Municipality of Lingewaard is looking for one Contractor for the delivery (including the right of use), implementation, management, maintenance, and support of an ICT solution (including integrations) for the Social Domain for the Municipality of Lingewaard. Additionally, a conversion from the existing solutions to the new ICT solution forms part of the Assignment. The ICT solution is delivered in SaaS form (Software-as-a-Service) with the specific condition that the ICT solution is made available remotely and web-based from the location(s) offered/designated by the supplier for the use of the

72000000Services
1Social Domain software (specifically Wmo, Jeugdwet etc.)

02Strategic insight

Strategic insight · AI analysis
<ul Focus on an integral partnership where the supplier bears operational responsibility for the full implementation and technical operation. Ensure a seamless conversion and migration of existing data to the new SaaS environment. Align the solution closely with the organizational context and the specific functional needs of the Social Domain (Wmo, Jeugdwet, student transport).
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 6
The ICT solution must be offered as SaaS (Software-as-a-Service).Important
The initial implementation must be completed no later than 31-12-2026, including successful testing and acceptance procedures.Important
There is a prohibition on submitting variants.Important
There is a prohibition on mutual consultation between bidders.Important
The assignment is not divided into lots; there must be one Contractor and one point of contact for the entire combination.Important
The Wachtkamerovereenkomst may be applied to the number two in the ranking.Important

04Can I take part?

Financial · 1
Financial security.Financial
Technical · 1
Technical competence.Technical
Exclusion ground · 1
Failure to meet the Requirements (Program of Requirements) is a ground for exclusion.Exclusion ground

05Exclusion grounds

Exclusion grounds (1)
  • Failure to meet the Requirements (Program of Requirements) is a ground for exclusion.

06Award criteria

qualityweight n/a

Assessment of the quality components.

priceweight n/a

Assessment of the price component.

07Process & timeline

Tender deadline
2026-05-07T12:00:00+00:00
Initial implementation completed
2026-12-31
Agreement entry into force
2026-07-01

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Likely competitors

#Likely bidderFitWins
1Centric Netherlands B.V.SME10056×
2PinkRoccade Local Government B.V.SME10034×
3Afas Software B.V.SME10032×
4Visma Roxit B.V.SME10016×
5PQR B.V.SME9925×
6COMPAREX Nederland B.V.SME9930×

10Tender documents

Bijlage 10-a GIBIT 2023 - Toelichting per artikelpdfFeb 8, 2026 · 1197 KB
Bijlage 08 Verwerkersovereenkomst (concept)pdfFeb 8, 2026 · 434 KB
Bijlage 03 Prijzen- en tarievenbladpdfFeb 8, 2026 · 164 KB
Bijlage 04 Programma van EisenpdfFeb 8, 2026 · 640 KB
Bijlage 02 Uniform Europees Aanbestedingsdocument (UEA)pdfFeb 8, 2026 · 2098 KB
Bijlage 10-b GIBIT 2023 - ArtikelenpdfFeb 8, 2026 · 1183 KB
Bijlage 10-c Gemeentelijke ICT kwaliteitsnormen (2024-1)pdfFeb 8, 2026 · 651 KB
Bijlage 01 InschrijfformulierdocxFeb 8, 2026 · 105 KB
Bijlage 03 Prijzen- en tarievenbladxlsxFeb 8, 2026 · 48 KB
Bijlage 11 KlachtenregelingpdfFeb 8, 2026 · 123 KB
Bijlage 01 InschrijfformulierpdfFeb 8, 2026 · 174 KB
Bijlage 05 Programma van WensenpdfFeb 8, 2026 · 488 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the intended delivery form of the ICT solution for the Social Domain?
The ICT solution is delivered in SaaS form (Software-as-a-Service). The solution must be made available remotely and web-based from the location(s) designated by the supplier for the use of the Municipality.
Which activities fall under the responsibility of the contractor?
The contractor is responsible for the delivery (including right of use), implementation, management, maintenance, support, and the full conversion of the existing solutions to the new ICT solution, including the necessary integrations.
How is the division of management between the supplier and the Municipality of Lingewaard arranged?
The technical management of the ICT solution is included and provided by the supplier as part of the service. The functional management of the ICT solution is carried out by the Municipality itself.
What organizational structure must the contractor comply with?
The ICT solution preferably consists of one system, which may consist of a coherent combination of products and services. There is a requirement for one contractor and one point of contact.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436