AwardedServicesEuropeanOpen

Social management for Ukrainian reception

Gemeente Ouder-Amstel · Open · 387198
Type
Services
85310000
Estimated value
€ 2,24M
awarded
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high

Integral social guidance and management for Ukrainian refugees at two locations in Duivendrecht. The focus is on safety, community building, and support for self-reliance.

Services · Open · European procedure

EuropeanComplete timeline
Contracting authority
Contract type
Services
Open
Estimated value
€2,238,000
awarded value
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
Single contract
Main CPV code
Location
Netherlands
CharacteristicsCPV 85ServicesEU tendersocial managementUkrainian receptionrefugee reception

01What is being requested

The assignment concerns the social management and the integral guidance of Ukrainian refugees at two locations in Duivendrecht. It includes realizing a safe living environment, stimulating self-reliance, and coordinating daily affairs during the duration until at most March 2027.

The Municipality of Ouder-Amstel is looking for a contractor for the guidance and support of two reception locations for Ukrainian refugees in Duivendrecht. This concerns an existing location at Entrada 700 (220 reception places) and a new location at Joan Muyskenweg 32 (99 reception places). The assignment focuses on providing a safe and pleasant living environment, in which the personal responsibility of residents is central. The intended start dates are 1 December 2025 and 1 November 2025, respectively. Both locations have extension possibilities for a maximum of 4 x 1 year, depending on na

85310000Services

02Outcome

Awarded

Stichting No Kidding Zorg

Award value
€2,238,000
Bidders
7

03Strategic insight

Strategic insight · AI analysis
Ensure a team with specific language skills such as Russian or Ukrainian. Emphasize experience with intercultural communication and the guidance of refugees in the CVs. Ensure that the replacement scheme in case of illness is operational immediately.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 6
The contractor must be able to fully carry out the guidance as of 01.12.2025.Important
Structural staff changes must be communicated at least 4 weeks in advance.Important
In case of absence, immediate care must be taken to provide equivalent replacement.Important
The bidder must maintain the bid valid for 3 months.Important
Mentioning a shorter term makes the bid invalid.Important
A statement of own conditions makes the bid invalid.Important

05Can I take part?

Technical · 5
Experience and knowledge in the field of guidance towards care and work or the social domain.Technical
Experience with deploying and guiding volunteers for various activities.Technical
At least one paid employee who speaks Russian or Ukrainian will be deployed in the team.Technical
Employees speak English or Dutch.Technical
Employees and volunteers possess a Certificate of Good Conduct (VOG).Technical

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Process & timeline

introduction to residents
september
preparations
november
start date location 2
1 november 2025
start date location 1
1 december 2025

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Bidders in this segment

#Likely bidderFitWins
1Leger des Heils Unknown9933×
2PhiladelphiaUnknown7815×
3Stichting Humanitas voor Dienstverlening aan Mensen met een HulpvraagUnknown7813×
4Jan Arends B.V.SME7815×
5Parnassia GroepUnknown76
6Bender Detachering B.V.SME75

10Tender documents

TN534930 - EF33 Aankondiging van een gegunde opdracht - Aankondiging van een gegunde opdracht publiceren 20251120102332pdfNov 21, 2025 · 10 KB
Beantwoording 2de Nota van Inlichtingen sociaal beheer Oekr OA 14082025pdfAug 14, 2025 · 130 KB
Beantwoording 1ste Nota van Inlichtingen sociaal beheer Oekr OA 1pdfJul 31, 2025 · 189 KB
Bijlage L - sfeerimpressie Joan Muyskenweg 32jpgJul 31, 2025 · 2014 KB
Bijlage D - Tarievenblad Sociaal BeheerxlsxJul 31, 2025 · 30 KB
Na 1e Nota - aanbestedingsdocument EU nat openbare procedurepdfJul 31, 2025 · 477 KB
Bijlage K - Plattegrond en omschrijving locatie entradapdfJul 31, 2025 · 597 KB
Bijlage J - ontruimingsplan EntradapdfJul 31, 2025 · 436 KB
Bijlage A - Programma van EisenpdfJul 31, 2025 · 170 KB
Bijlage B - Algemene VerklaringdocxJul 23, 2025 · 76 KB
Bijlage I - Overeenkomst VNG Joan MuyskenwegpdfJul 23, 2025 · 129 KB
Bijlage A - Programma van EisenpdfJul 23, 2025 · 141 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the intended duration of the agreement for the social management?
The assignment has a duration with extension possibilities for a maximum of 4 x 1 year, depending on national and European regulations.
When will the work start at the various reception locations?
The intended start dates for the two locations are 1 November 2025 and 1 December 2025, respectively.
How is the introduction to the residents arranged?
The selected party will be given the opportunity after the award in October to meet the group prior to the opening or takeover. The exact date for this introduction will be determined in consultation.
What is the objective of the assignment for the reception locations in Duivendrecht?
The assignment focuses on providing a safe and pleasant living environment for Ukrainian refugees, in which the personal responsibility of the residents is central.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 962K
median
€ 16 mln
p75
€ 108 mln
deze opdracht

Gegunde waarden in CPV 85 · diensten n=1531