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AwardedServicesEuropeanOpen

SOC & SIEM Services

Gemeente Lelystad · Open · 1 lots · 356761
Type
Services
72212732
Estimated value
€ 500K
awarded
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

Tender for the provision of SOC and SIEM services by the Municipality of Lelystad, where quality and price are assessed.

Services · Open · European procedure

European
Contracting authority
Gemeente Lelystad
Contract type
Services
Open
Estimated value
€500,000
awarded value
Submission deadline
Ongoing
13:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
72212732
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderSOCSIEMcybersecurity

01What is being requested

The assignment concerns the provision of SOC & SIEM services for the Municipality of Lelystad, including the implementation of specific requirements and the processing of various log sources such as Microsoft Azure.

The procurement procedure aims to contract one suitable Contractor for the delivery and implementation of SOC and SIEM services that support the Municipality of Lelystad in preventing breaches, damage, and disruption resulting from unwanted activities in the ICT infrastructure.

72212732Services
1SOC & SIEM services—

02Outcome

Awarded

NFIR B.V.

Award value
€500,000
Bidders
3

03Strategic insight

“
Strategic insight · AI analysis
Ensure a complete price quotation including the additional cost for the requirements in the price quotation form. Take into account the strict requirements regarding language proficiency and the mandatory VNG data processing agreement. Ensure that the offered security certifications meet the specific requirements, such as a SOC 2 report.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 6
The implementation period starts after final award and the signing of the agreement.Important
The ruleset for network detection must be capable of receiving relevant daily updates at a minimum.Important
The SROI obligation has been adjusted to 2% of the invoiced contract sum.Important
When transferring personal data outside the EEA, an unmodified model contract established by the EC must be submitted.Important
Incidents must be reportable to the supervisor within 24 hours in accordance with NIS2.Important
The use of the Dutch language is mandatory for all communication, including during emergencies.Important

05Can I take part?

Technical · 4
Reference must be a government organization (e.g., municipality) with a minimum of 500 total employees and applying the BIO framework.Technical
Submission of a SOC 2 report, an ISAE 3000 statement, or a comparable document.Technical
Employees must master the Dutch language (B1) in spoken and written form.Technical
For employees from abroad, a VOG is required; a foreign police report is not permitted.Technical

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Award criteria

Qualityweight n/a

Qualitative assessment of the submitted documents by an assessment team.

Priceweight n/a

The assessment takes place based on the Service tab in the price quotation form.

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

09Bidders in this segment

#Likely bidderFitWins
1Centric Netherlands B.V.SME9356×
2COMPAREX Nederland B.V.SME9330×
3PinkRoccade Local Government B.V.SME9234×
4KPN B.V.SME9227×
5Bechtle direct B.V.SME9125×
6Afas Software B.V.SME9032×

10Tender documents

TN496013 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250423135714pdfApr 24, 2025 · 10 KB
Nota van inlichtingen 2025-01-13-1pdfJan 13, 2025 · 177 KB
Bijlage 8 Lelystad_eisen v2xlsxDec 2, 2024 · 60 KB
Bijlage 11 Lelystad_wensen v2xlsxDec 2, 2024 · 52 KB
Nota van inlichtingen 2024-11-29-1pdfNov 29, 2024 · 168 KB
Bijlage 9 ReferentieverklaringdocxNov 10, 2024 · 41 KB
Bijlage 12 Concept RaamovereenkomstpdfNov 10, 2024 · 336 KB
Bijlage 10 Verklaring Financiele draagkrachtdocxNov 10, 2024 · 67 KB
Bijlage 13 Concept WachtkamerovereenkomstpdfNov 10, 2024 · 161 KB
uea_496013_20241107170459pdfNov 10, 2024 · 1500 KB
Bijlage 2 Maatschappelijk Verantwoord Ondernemen 2021pdfNov 10, 2024 · 386 KB
Bijlage 3 Klachtenafhandeling bij aanbestedenpdfNov 10, 2024 · 343 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the role of the requirements in the Price Quotation Form?
The requirements are part of the assignment. Bidders must state the additional cost for these requirements, as the municipality intends to have these requirements implemented at the start.
On which component is the bid amount assessed?
Bidders are assessed against each other based on the Service tab of the Price Quotation Form.
What internal capacity is available during the implementation process?
During implementation, a project leader is available as a central point of contact. This person is supported by the Technical Information Security Officer (TISO), one network administrator, and approximately four ICT administrators.
How is the qualitative assessment of the documents conducted?
The assessment team first performs an individual qualitative assessment of the documents. Subsequently, a consensus meeting takes place to reach a joint assessment result.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436