4
4 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72212732
Estimated value
Not published
To deadline
-685d
Aug 1, 2024 · 12:00
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
1 criteria
Assess manuallyconfidence moderate
Tender for SIEM/SOC services for three municipalities where the contractor is responsible for the SIEM solution. The award is based on the best price-quality ratio.
Services · Open · European procedure
European
CharacteristicsCPV 72ServicesEU tender
01What is being requested
Provision of SIEM/SOC services for the municipalities of Sittard-Geleen, Beek and Stein, whereby the contractor is responsible for the maintenance and management of the provided SIEM solution.
This tender relates to the EU procurement for SIEM/SOC services for the municipalities of Sittard-Geleen, Beek and Stein, with case number Z/24/507623. For all three municipalities, there is a need to be fully relieved in the field of SIEM/SOC services, whereby SIEM/SOC services entail the following: monitoring, analyzing, and following up on security incidents within the entire IT landscape. This also includes Network Detection and Response and Threat Intelligence services. The entire footprint (both on-premise and cloud) is monitored, and it is a requirement that all systems and workstations
1SIEM/SOC services—
02Strategic insight
Strategic insight · AI analysis
Ensure that the price calculation takes into account any additional costs for non-Microsoft products. Keep the qualitative substantiation short and concise to remain within the page limit. Pay attention to the specific log volumes and tenant numbers per municipality during the calculation.
03Points of attention
Important · 7
The maximum liability per event is two times the annual fee.Important
The maximum total liability per year is four times the annual fee.Important
Bidders must use the modified Price Sheet.Important
The explanation for the qualitative substantiation is limited to a maximum of 6 pages.Important
For the municipalities of Beek and Stein, the choice for Microsoft E5 licenses has been established.Important
The logging must cover a period of 13 months.Important
If products other than Microsoft are deployed, the additional costs must be included in the price.Important
04Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
05Award criteria
best price-quality ratioweight n/a
The assessment takes place on the basis of the best price-quality ratio.
06Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
07Likely competitors
#Likely bidderFitWins
1Centric Netherlands B.V.SME9456×
2Afas Software B.V.SME9132×
3PinkRoccade Local Government B.V.SME9134×
4Protinus IT B.V.SME9032×
5KPN B.V.SME8927×
6Bechtle direct B.V.SME8825×
08Tender documents
TN472598 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20241204091757pdfDec 4, 2024 · 10 KB
Nota van inlichtingen 2024-09-24-1pdfSep 24, 2024 · 2 KB
Nota van inlichtingen 2024-09-19-1pdfSep 19, 2024 · 3 KB
TN472598 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20240916080924pdfSep 16, 2024 · 11 KB
240819 Prijzenblad SIEM SOC (n.a.v. 2de NVI)xlsxAug 19, 2024 · 20 KB
Nota van inlichtingen 2024-08-19-2pdfAug 19, 2024 · 49 KB
TN472598 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20240724094400pdfJul 24, 2024 · 11 KB
241007 Prijzenblad SIEM SOCxlsxJul 23, 2024 · 22 KB
202004-Handreiking-Penetratietesten-v2.21docxJul 23, 2024 · 255 KB
Nieuwe planningdocxJul 23, 2024 · 25 KB
Nota van inlichtingen 2024-07-23-4pdfJul 23, 2024 · 161 KB
TN472598 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20240619131222pdfJun 20, 2024 · 11 KB
09Legal themes that may be relevant here
Advies 426> Het betreft een Europese openbare procedure voor WMO-vervoer, leerlingenvervoer, participatiewetvervoer en lokaal vervoer, plus Advies 84> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 83> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 290> Meervoudig onderhandse aanbesteding van RAW-raamovereenkomst met een looptijd van één jaar voor rioolreiniging en rioolinspectieAdvies 111> Europese openbare aanbestedingsprocedure voor vogeltellingen. Als een door de aanbestedende dienst betrokken beoordelaar op de v
10Frequently asked questions
What does the requested SIEM/SOC service specifically entail?
The service includes monitoring, analyzing, and following up on security incidents within the entire IT landscape (both on-premise and cloud). This also includes Network Detection and Response (NDR) and Threat Intelligence for detecting, responding to, and anticipating incidents.
What availability is required for monitoring and response?
It is a requirement that all systems and workstations are monitored 24x7. Additionally, questions must be able to be submitted to the contractor 24x7.
How must the triage of high and critical alerts be performed?
The SOC starts the triage and analysis of high/critical alerts within 10 minutes. P1 and critical alerts are handled via on-call services where analysis and triage start immediately.
Which additional services can be procured without a mandatory purchase obligation?
Services for Honeypots, CSIRT, pentesting, cloud detection and response, and vulnerability scanning can be procured without a mandatory purchase obligation.
Automatically compiled from the official tender data and documents.
11Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
deze opdracht
Gegunde waarden in CPV 72 · diensten n=1436