This procurement by Bizob concerns an open, public procedure for concluding a maintenance and fault repair contract for the current server room of GGD Brabant-Zuidoost. The objective is to ensure the continuity of the existing IT infrastructure through periodic maintenance, rapid incident response, and keeping equipment and software up to date. The contracting authority expects a service-level agreement (SLA) with clear response times, a preventive maintenance schedule, and an incident management process that meets the requirements of the Dutch government, including data protection and security standards. Suppliers must demonstrate experience with comparable public IT environments, possess qualified personnel, and have a structured approach to monitoring, reporting, and escalation. The agreement also includes the management of backup solutions, hardware upgrade plans, and an annual performance evaluation.
Services · Open · National procedure
01What is being requested
This procurement by Bizob concerns an open, public procedure for concluding a maintenance and fault repair contract for the current server room of GGD Brabant-Zuidoost. The objective is to ensure the continuity of the existing IT infrastructure through periodic maintenance, rapid incident response, and keeping equipment and software up to date. The contracting authority expects a service-level agreement (SLA) with clear response times, a preventive maintenance schedule, and an incident management process that meets the requirements of the Dutch government, including data protection and security standards. Suppliers must demonstrate experience with comparable public IT environments, possess qualified personnel, and have a structured approach to monitoring, reporting, and escalation. The agreement also includes the management of backup solutions, hardware upgrade plans, and an annual performance evaluation.
For the current Server room of GGD Brabant-Zuidoost, we wish to conclude a maintenance and fault repair contract that ensures the continuity of our equipment. The objective of this procurement is to continue the current infrastructure and its maintenance at the current level.
02Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
03Likely competitors
04Legal themes that may be relevant here
05Frequently asked questions
What is the objective of this assignment?
What does the assignment for the server room entail?
Automatically compiled from the official tender data and documents.
06Estimated value versus the market
€ 350K
€ 1,0 mln
€ 3,3 mln
Gegunde waarden in CPV 50 · diensten n=1189