AwardedServicesEuropeanSME-friendlyOpen
Semi open house procedure Domestic support
Gemeente Zoetermeer · Open · 3 lots · 370139
5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
79622000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high
This tender concerns the provision of domestic support and meal provision within the framework of the Wmo. The contracting authority imposes strict requirements on administrative accountability, digital messaging, and the continuity of care.
Services · Open · European procedure · SME-friendly
SME-friendlyEuropeanComplete timeline
CharacteristicsCPV 79ServicesSME-friendlyEU tender
01What is being requested
The assignment concerns the provision of domestic support (HO2, HO3, Childcare and Meal provision) within the Wmo for the Municipality of Zoetermeer.
Provision of domestic support under the Wmo. This domestic support is divided into three levels, of which level 2 and 3, childcare and meal provision are custom solutions that are being procured through this semi-open house procurement process.
1Lot A - Domestic Support level 2 - short-term—
2Lot B - Domestic Support level 3 - long-term and optional childcare—
3Lot C - Meal provision—
02Outcome
Awarded
Groenoord Zorgt B.V.
Bidders
26
03Breakdown by lot
Per-lot values not published — bars show only the lot breakdown.
04Strategic insight
Strategic insight · AI analysis
Ensure that the technical prerequisites for iWmo and Vecozo are fully covered. Strictly observe the financial accountability and the rules regarding profit margins. Ensure a robust replacement scheme to guarantee continuity during holiday periods.
05Points of attention
Important · 6
The bidder must sign and attach the Program of Requirements.Important
In the event of a profit of 10% or more, the agreement may be dissolved.Important
An obligation to accept applies, whereby clients may not be refused based on various characteristics.Important
The contractor must comply with the Reporting Code for domestic violence and child abuse.Important
There is an obligation to maintain a Stoplichtmodel HO for availability information.Important
In the event of urgent issues, there may be no waiting time and the municipality must be informed within one working day.Important
06Can I take part?
Technical · 3
Possession of an AGB code that is admitted to the Wmo.Technical
Possession of a Vecozo certificate.Technical
Ability to receive and send iWmo messages in accordance with iStandards.Technical
Financial · 1
Provision of a Production Overview and Auditor's Statement in accordance with the national protocol (COPRO 24026).Financial
Other · 1
Cooperation with a screening via the Wet Bibob, including the submission of a Gedragsverklaring Aanbesteden.Other
07Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
08Process & timeline
annual indexation
01-01-2026
annual indexation
01-01-2027
submit annual report
1 juni
submit audit statement
1 april
first complaints report
augustus 2026
09Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
10Bidders in this segment
#Likely bidderFitWins
1TzorgUnknown10014×
2Miep B.V.SME927×
3Actief Huiszorg B.V.SME917×
4Thuiszorg INIS B.V.SME907×
5Maandag Interim Professionals B.V.SME60387×
6Daan B.V.SME60154×
11Tender documents
TN515286 - EF33 Aankondiging van een gegunde opdracht - Aankondiging van een gegunde opdracht publiceren 20251111125519pdfNov 12, 2025 · 56 KB
Bijlage 6 Programma van Eisen aangepast nav NvI 5docxJun 26, 2025 · 41 KB
Bijlage 7 Concept Raamovereenkomst aangepast nav NvI 5pdfJun 26, 2025 · 194 KB
Nota van inlichtingen 5 Huishoudelijke ondersteuning 2025-2033pdfJun 26, 2025 · 86 KB
Mededeling n.a.v. ontvangen klachtpdfJun 20, 2025 · 22 KB
TN515286 - EF20 Aankondiging van een opdracht - algemene richtlijn, lichte regeling 20250620121516pdfJun 20, 2025 · 19 KB
Nota van inlichtingen 4 Huishoudelijke Ondersteuning 2025-2033pdfJun 10, 2025 · 146 KB
Nota van inlichtingen 4 Huishoudelijke Ondersteuning 2025-2033pdfJun 10, 2025 · 146 KB
Bijlage 6 Programma van Eisen aangepast nav NvI 3docxMay 14, 2025 · 42 KB
Rapportage Tariefonderzoek Huishoudelijke Ondersteuning 2025 ZoetermeerpdfMay 14, 2025 · 708 KB
Nota van inlichtingen 3 Huishoudelijke ondersteuning 2025-2033pdfMay 14, 2025 · 96 KB
TN515286 - EF20 Aankondiging van een opdracht - algemene richtlijn, lichte regeling 20250514094030pdfMay 14, 2025 · 19 KB
12Legal themes that may be relevant here
Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionelAdvies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 222> Aanbesteding via een marktplaats. De Commissie bevestigt haar eerdere adviezen (waaronder 147) dat op een aanbestedende dienst d
13Frequently asked questions
What does the support on Lot A entail?
This concerns temporary support with a duration of less than 6 months. The goal is focused on the resident being able to manage the household independently again.
What is the nature of the support on Lot B?
This concerns long-term support focused on taking over household tasks, where the expectation is that the resident will not be able to manage a household independently in the long term. In incidental cases, childcare is also provided.
What is the goal of the meal provision on Lot C?
Support for people who, due to disability, age, or other circumstances, cannot independently prepare or obtain meals, to ensure access to healthy nutrition and to make independent living at home possible.
Are the Wmo Contract Standards applied in this assignment?
No, the implementation of the contract standards has not been completed before the commencement date of the new contracts on 01-11-2025. An amendment clause has been included so that the municipality can switch to the contract standards as soon as possible after this date.
May the Municipality of Zoetermeer be cited as a reference?
Yes, for both lot A and lot B, it is permitted to cite the Municipality of Zoetermeer as a reference.
Automatically compiled from the official tender data and documents.
14Estimated value versus the market
p25
€ 200K
€ 200K
median
€ 640K
€ 640K
p75
€ 3,0 mln
€ 3,0 mln
deze opdracht
Gegunde waarden in CPV 79 · diensten n=4949