ClosedServicesEuropeanCompetitive dialogue
SELECTION GUIDELINES INNOVATION PARTNER ICT REGIONAL BROADCASTERS RIJNMOND AND RTV UTRECHT
Stichting Samenwerkende Publieke Omroepen Midden Nederland · Competitive dialogue · 2 lots · 388343
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72000000
Estimated value
€ 11M
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
3 criteria
Assess manuallyconfidence high
Selection of an innovation partner for the ICT management, maintenance, and further development of Rijnmond and RTV Utrecht via a competitive dialogue.
Services · Competitive dialogue · European procedure
European
CharacteristicsCPV 72ServicesEU tender
01What is being requested
The assignment concerns the provision of management, maintenance, and further development of all ICT at two regional public media institutions for an initial term of three years with four extensions.
See Selection Guidelines.
1Lot 1 Rijnmond€5,500,000
2Lot 2 RTV Utrecht€5,500,000
02Breakdown by lot
03Strategic insight
Strategic insight · AI analysis
Ensure that the personnel deployed during the dialogue are subject matter experts instead of sales. It is essential to provide references for both lots that meet the specific media requirements. Focus in the views on a realistic setup that takes public funds into account.
04Points of attention
Important · 5
The assignment is divided into <strong style='font-weight: bold;'>two lots.Important
Candidates must take into account the need for <strong style='font-weight: bold;'>multiple innovations during the term.Important
The service provider may be given a <strong style='font-weight: bold;'>management role in the realization of innovations.Important
A <strong style='font-weight: bold;'>fee of € 5,000.00 may be paid for participation in the dialogue process, provided no award is made or insufficient effort is exerted.Important
For the selection, <strong style='font-weight: bold;'>three views must be submitted with specific page limits.Important
05Can I take part?
Technical · 4
For lot 1 (Rijnmond): knowledge and experience with Fortinet firewalls/switching, VMWare, NetAPP Storage, Quantor backup, Windows/Mac, Office 365, Microsoft Entra ID, MDM (Android/iOS), Microsoft Defender (E5), SOC/Siem and 24/7 ITIL managed services (Dutch language).Technical
For lot 2 (RTV Utrecht): knowledge and experience with Palo Alto firewalls, VMWare, Dell Powervault Storage, Veeam backup, Windows/Mac, Office 365, Microsoft Entra ID, MDM (Android/iOS), Microsoft Defender (E5), SOC/Siem and 24/7 ITIL managed services (Dutch language).Technical
References for both lots: possess all eight core competencies, delivery between June 2023 and June 2025 for at least one year, reference size at least 100 FTE, and for core competencies 6, 7, and 8, the reference must be a media organization with a 24/7 business process.Technical
Availability of a 24/7 fault service with Dutch-speaking personnel, demonstrated by at least two curriculum vitae of employees already working on the offered fault service.Technical
Financial · 1
Solvency ratio of at least 0.50 and a quick ratio of at least 1.00 based on the 2024 annual accounts.Financial
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Award criteria
View 1: the setting up and managing of the ICT technology (both office environment and media technology)55 punten
Description of the setup of the business case, the setting up of the process after a positive business case, the design of management and maintenance for customer intimacy, acting in the event of a negative business case, and the use of suitable KPIs.
View 2: delivery of the services30 punten
Description of the ideal and realistic setup of the services, focused on customer friendliness, response speed, availability of manpower, and inventory management.
View 3: continuous optimization and innovation15 punten
Description of the process for involving technology and employees in the annual evaluation and the submission of suggestions for optimizations and innovations.
08Value in context
€11,000,000
09Likely competitors
#Likely bidderFitWins
1Ordina Unknown9921×
2Visma Roxit B.V.SME9829×
3Uno Automatiseringdiensten B.V.SME9515×
4KPMG Advisory N.V.SME9316×
5Atos Nederland B.V.SME9218×
6P2 05 PricewaterhouseCoopers Advisory NVSME8610×
10Tender documents
Nota van Inlichtingen van 19 augustus 2025pdfAug 19, 2025 · 106 KB
Verzoek tot deelname TN 540130docxAug 3, 2025 · 20 KB
Referentie tabel 1 augustus 2025xlsxAug 3, 2025 · 15 KB
TN540130 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250801163335pdfAug 3, 2025 · 15 KB
uea_540130_20250801161701pdfAug 3, 2025 · 369 KB
Selectieleidraad ICT Innovatiepartner van 1 augustus 2025pdfAug 3, 2025 · 410 KB
11Legal themes that may be relevant here
Advies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 174> Concurrentiegerichte dialoog ten behoeve van het afsluiten van een raamovereenkomst met één ondernemer. Is er sprake van het samAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionelAdvies 70> Meervoudig onderhandse procedure voor een training in begrijpelijk schrijven en een ‘train-de- trainer’ opleiding. Geldt de verp
12Frequently asked questions
What is the scope and nature of the intended ICT services?
The intended services consist of providing management, maintenance, and further development of all ICT at the regional public media institutions Rijnmond and RTV Utrecht.
What is the contract duration of the assignment?
The initial term of the assignment is three (3) years. The assignment can subsequently be extended four (4) times with a duration to be determined by the contracting authority, up to a maximum total term of seven (7) years.
Why was a competitive dialogue chosen?
This procedure was chosen because the content, scope, and execution conditions of the services to be procured cannot be sufficiently defined without a thorough prior dialogue with candidates.
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
€ 11 mln
Gegunde waarden in CPV 72 · diensten n=1436