5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72000000
Estimated value
€ 1,67M
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high
The Municipality of Utrecht is looking for a SaaS solution for a household budget (huishoudboekje) to support citizens financially, with an expected duration of seven years.
Services · Open · European procedure
European
CharacteristicsCPV 72ServicesEU tender
01What is being requested
Delivery of a standard SaaS solution for a household budget (huishoudboekje) for the Municipality of Utrecht, including implementation, migration, and management for a total duration of 7 years.
The Municipality of Utrecht wishes to enter into a service agreement for the delivery of a SaaS solution with which the current services for the Huishoudboekje (HHB) can be performed, including its implementation and the migration of existing data. The municipality intends to award the contract to a single bidder.
1SAAS-oplossing Huishoudboekje€1,673,581
02Outcome
Awarded
Transfer Consulting B.V.
Bidders
3
03Strategic insight
Strategic insight · AI analysis
Ensure a complete migration strategy in which existing files and transactions are transferred automatically. Design the user interface according to the specific criteria for usability as stated in the memorandum of information. Verify whether the information security fully aligns with the BIO and NIS2 guidelines.
04Points of attention
Important · 7
The application must comply with the BIO and BIO2.0 guidelines.Important
All data storage must take place within the EEA.Important
Information security incidents must be reported no later than 12 hours after discovery.Important
The supplier must comply with the WCAG 2.2 standard (level A and AA) with an expert report.Important
A Social Return obligation of 5% applies to contracts exceeding € 100,000.00.Important
The GIBIT 2023 conditions apply.Important
The digital accessibility must be demonstrated via the WCAG-EM method.Important
05Can I take part?
Technical — Demonstrating knowledge in the migration from one proprietary software product to another software product (Kerncompetente 2).
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Value in context
€1,673,581
08Bidders in this segment
#Likely bidderFitWins
1Centric Netherlands B.V.SME10056×
2PinkRoccade Local Government B.V.SME10034×
3Afas Software B.V.SME10032×
4Visma Raet B.V.SME9818×
5Visma Roxit B.V.SME9716×
6Protinus IT B.V.SME9632×
09Tender documents
TN519511 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250904115046pdfSep 5, 2025 · 11 KB
Nota van inlichtingen 2025-05-08-1pdfMay 8, 2025 · 105 KB
Bijlage 1 Utrechts Metadatamodel Informatiebeheer_2.0xlsxApr 22, 2025 · 243 KB
Bijlage 2 Utrechts Metadatamodel Informatiebeheer Begrippenlijst_2.0xlsxApr 22, 2025 · 58 KB
Nota van inlichtingen 2025-04-22-1pdfApr 22, 2025 · 94 KB
20250422_(Concept)-Overeenkomst_ Gibit 2023_HHB_2024WI492_HERZIENE VERSIEpdfApr 22, 2025 · 291 KB
Bijlage 3 Format mapping Utrechts Metadatamodel Informatiebeheer_2.0xlsxApr 22, 2025 · 128 KB
Handreiking toepassen Utrechts Metadatamodel informatiebeheer_2.0pdfApr 22, 2025 · 276 KB
Bijlage 4 Voorbeeld mapping zwaar beheerregime Zaaksysteem.nl met Utrechts Metadatamodel Informatiebeheer_2.0xlsxApr 22, 2025 · 76 KB
20250401_Document Lijst functionele eisen_HHB_2024WI492xlsxApr 2, 2025 · 22 KB
20250401_Verklaring Geen Russische Betrokkenheid_HHB_2024WI492docxApr 2, 2025 · 69 KB
20250401_(Concept)-Overeenkomst_ Gibit 2023_HHB_2024WI492pdfApr 2, 2025 · 290 KB
10Legal themes that may be relevant here
Advies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedinAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kunAdvies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieniAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) sc
11Frequently asked questions
What is the intended duration of the agreement for the SaaS solution?
The agreement has an initial duration of five years, including the implementation which must be completed by 31 December 2025 at the latest. There are options for extension of two times one year.
In what manner will the contract be awarded?
The contract will be awarded to the bidder with the most economically advantageous tender, based on the best price-quality ratio.
What does the contract for the SaaS-oplossing Huishoudboekje include?
The contract concerns the delivery of a SaaS solution for the current services of the Huishoudboekje (HHB), including its implementation and the migration of existing data.
What requirements apply to the use of metadata within the application?
During procurement, configuration, or migration, the Utrechts Metadatamodel must be used. This model indicates which minimum metadata is mandatory to store and retrieve information correctly.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
€ 1,7 mln
Gegunde waarden in CPV 72 · diensten n=1436