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AwardedSuppliesEuropeanOpen

Scheduling Tool (SaaS solution)

Veiligheidsregio Drenthe · Open · 1 lots · 391711
Type
Supplies
48000000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
1 criteria
Assess manuallyconfidence high

Tender for the delivery of a Dutch-language SaaS scheduling tool for the Veiligheidsregio Drenthe with extensive integration capabilities and strict requirements for information security.

Supplies · Open · European procedure

European
Contracting authority
Veiligheidsregio Drenthe
Contract type
Supplies
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
48000000
Location
Netherlands
CharacteristicsCPV 48SuppliesEU tender

01What is being requested

Delivery of a SaaS solution for the scheduling and planning of employees. The tool must provide real-time insight into availability, qualifications, leave, and automatic suggestions for vacant shifts.

The objective of this tender is to reach an Agreement with a single Contractor. The Assignment includes the delivery of Roostertool (SaaS solution) for the GGD. This includes: licenses, training, documentation, implementation, migration, and (technical) support. GGD currently does not make use of specific scheduling software.

48000000Supplies
1Scheduling Tool (SaaS solution)—

02Outcome

Awarded

PinkRoccade Healthcare B.V.

Bidders
2

03Strategic insight

“
Strategic insight · AI analysis
Ensure that the draft SLA and the draft DAP fully align with the stated requirements. Note that the demonstration must yield sufficient points to compensate for any deficit in the first round. Ensure that the SaaS solution meets the vast majority of the requirements during the demo.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 8
Data must be located exclusively in a datacenter within the EEA.Important
The United Kingdom is not permitted as a location.Important
A data processing agreement must be concluded with the GGD.Important
Approximately 95% of the requirements must be ready during the demonstration.Important
The SLA and DAP must be submitted as part of the bid.Important
The exit plan must be submitted as part of the bid.Important
The open questions have a strict maximum of 10 A4 pages.Important
The SLA fee must include all costs for maintenance, licenses, and training.Important

05Can I take part?

Financial — When using a consolidated annual account, a 403 statement is sufficient.
Technical — Bidder must meet the core competencies which are assessed via references.

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Award criteria

demonstration/presentation35 punten

The demonstration of the software solution yields points for the final assessment.

08Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.

09Bidders in this segment

#Likely bidderFitWins
1COMPAREX Nederland B.V.SME9142×
2Afas Software B.V.SME9081×
3Visma Roxit B.V.SME9016×
4Visma Raet B.V.SME9022×
5PinkRoccade Local Government B.V.SME8938×
6Bechtle direct B.V.SME8933×

10Tender documents

Nota van Inlichtingen 2pdfOct 8, 2025 · 152 KB
20250916 Nota van Inlichtingen - eerste rondepdfSep 24, 2025 · 286 KB
Bijlage 5 Prijzenblad bij NvI 1xlsxSep 24, 2025 · 41 KB
Bijlage 9 Scoreformulier demoxlsxSep 7, 2025 · 174 KB
Bijlage 5 PrijzenbladxlsxSep 7, 2025 · 43 KB
Bijlage 4 GIBIT 2023pdfSep 7, 2025 · 1183 KB
uea_545127_20250905154617pdfSep 7, 2025 · 359 KB
Bijlage 7 demo documentpdfSep 7, 2025 · 113 KB
Bijlage 1 Programma van EisenpdfSep 7, 2025 · 237 KB
TN545127 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250905155531pdfSep 7, 2025 · 8 KB
Bijlage 3B Standaard-Verwerkersovereenkomst-v2.52 (1)pdfSep 7, 2025 · 306 KB
Bijlage 3A OvereenkomstpdfSep 7, 2025 · 206 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the scope of the assignment for the Roostertool?
The assignment includes the delivery of a SaaS solution for the GGD, including licenses, training, documentation, implementation, migration, and technical support.
To what extent is the contractor responsible for process optimization?
The optimization of internal scheduling and planning processes is the responsibility of the GGD. However, the contractor is expected to support the change process or the setup and to identify opportunities for improvement based on best practices.
How are references assessed in this tender?
The assessment of the reference does not count towards the number of points to be determined. The reference is used to assess whether the bidder meets the stated core competencies.
What functional requirements does the GGD set for the SaaS solution?
The system must provide real-time insight into employee availability, provide suggestions for vacant shifts based on qualifications, provide insight into holiday planning and sickness/absence, and provide support in adjusting schedules in case of limited availability.
Is a consolidated annual account mandatory upon submission?
For suppliers that are part of a large group and use a consolidated annual account, providing a 403 statement is sufficient.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 350K
median
€ 737K
p75
€ 1,9 mln
deze opdracht

Gegunde waarden in CPV 48 · leveringen n=653