ClosedServicesEuropeanOnderhandeling zonder bekendmaking

Realisation, management and further development of new resident website MyCOA.nl (MyCOA 2.0).

Name: Realisation, management and further development of new resident website MyCOA.nl (MyCOA 2.0).
Creator: Centraal Orgaan opvang asielzoekers (COA)
Published: 2022-11-09
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: website development, COA, MyCOA, residents, web design, GDPR, ICT, public sector

Centraal Orgaan opvang asielzoekers (COA) · Onderhandeling zonder bekendmaking · 1 lots · 278436

0 of 6 core insights found

Measures presence, not accuracy · documents remain authoritative

ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline

Type

Services

72421000

Estimated value

€ 1,30M

estimated

To deadline

Ongoing

Knock-outs

n/a

exclusion grounds

Award basis

Best price-quality ratio

Assess manuallyconfidence low

The Centraal Orgaan opvang asielzoekers (COA) wishes to realise, manage, and further develop a new resident website MyCOA.nl (MyCOA 2.0). The tender concerns a service contract in which an external party is responsible for the complete web development process: concept, design, development, integration with existing COA systems, hosting, maintenance, and continuous improvement. The website must provide a user-friendly, responsive interface for residents, with functionalities such as registration, profile management, document upload, notifications, calendar, and internal communication. Technical requirements include integration with the COA back-end, secure authentication, GDPR compliance, accessibility (WCAG 2.1 AA), and robust hosting with backup and disaster recovery. The contractor must provide an agile project plan, including sprint planning, testing and acceptance criteria, and a detailed delivery and maintenance plan. Additionally, training, documentation, and knowledge transfer to COA employees are required. The procedure is negotiation without publication, which allows for rapid decision-making.

Services · Onderhandeling zonder bekendmaking · European procedure

European

Contracting authority

Centraal Orgaan opvang asielzoekers (COA)

Contract type

Services

Onderhandeling zonder bekendmaking

Estimated value

€1,300,000

estimated value

Submission deadline

Ongoing

Scope

European

European procedure

Lots

1 lots

Main CPV code

72421000

Location

's-Gravenhage

CharacteristicsCPV 72ServicesEU tenderwebsite developmentCOAMyCOA

01What is being requested

The Centraal Orgaan opvang asielzoekers (COA) wishes to realise, manage, and further develop a new resident website MyCOA.nl (MyCOA 2.0). The tender concerns a service contract in which an external party is responsible for the complete web development process: concept, design, development, integration with existing COA systems, hosting, maintenance, and continuous improvement. The website must provide a user-friendly, responsive interface for residents, with functionalities such as registration, profile management, document upload, notifications, calendar, and internal communication. Technical requirements include integration with the COA back-end, secure authentication, GDPR compliance, accessibility (WCAG 2.1 AA), and robust hosting with backup and disaster recovery. The contractor must provide an agile project plan, including sprint planning, testing and acceptance criteria, and a detailed delivery and maintenance plan. Additionally, training, documentation, and knowledge transfer to COA employees are required. The procedure is negotiation without publication, which allows for rapid decision-making.

Development of a website for residents

72421000€ 1,30MServices

1Lot 1—

02Exclusion grounds

Exclusion grounds — consult the ESPD

No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

€1,300,000

04Likely competitors

#Likely bidderFitWins

1Afas Software B.V.SME9032×

2Centric Netherlands B.V.SME8956×

3PinkRoccade Local Government B.V.SME8634×

4Bechtle direct B.V.SME8625×

5Conclusion B.V.SME8418×

6iO The Netherlands B.V.SME8215×

05Legal themes that may be relevant here

Advies 290> Meervoudig onderhandse aanbesteding van RAW-raamovereenkomst met een looptijd van één jaar voor rioolreiniging en rioolinspectie Advies 84> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemen Advies 83> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemen Advies 426> Het betreft een Europese openbare procedure voor WMO-vervoer, leerlingenvervoer, participatiewetvervoer en lokaal vervoer, plus Advies 520> De klacht ziet op een Europese openbare procedure voor een overheidsopdracht voor leveringen voor het werkend opleveren en vervoComplaint dismissed

06Frequently asked questions

What is the core of the assignment for MyCOA.nl (MyCOA 2.0)?

The assignment includes the realisation, management, and further development of a new resident website. This concerns the complete web development process, including concept, design, development, integration with existing systems, hosting, maintenance, and continuous improvement.

Which functionalities must be realised on the new website?

The website must provide a user-friendly and responsive interface with functionalities such as registration, profile management, document upload, notifications, a calendar, and internal communication for residents.

Which technical requirements must the new resident website meet?

The website must feature integration with the COA back-end, secure authentication, GDPR compliance, accessibility according to WCAG 2.1 AA, and robust hosting including backup and disaster recovery.

What is expected regarding the project approach and knowledge transfer?

The contractor must provide an agile project plan with sprint planning, testing and acceptance criteria, and a detailed delivery and maintenance plan. Additionally, training, documentation, and knowledge transfer to employees are required.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 327K

median
€ 800K

p75
€ 2,5 mln

€ 1,3 mln

Gegunde waarden in CPV 72 · diensten n=1436