Process Mining (Cloud)
Tender for the supply and implementation of a cloud-based process mining solution for the Douane with a total estimated value of € 4.85 million over 20 years.
Services · Open · European procedure
01What is being requested
Supply, implementation, and maintenance of a Cloud-Based Process Mining Capability solution including maintenance, support, and additional consultancy. The contract has a maximum duration of 20 years and the solution must be fully operational by January 1, 2026, at the latest.
The Belastingdienst has an existing agreement (UiPath) for its current Process Mining Capability (PMC), which Douane also utilizes. This agreement is expiring and has certain functional limitations due to its on-premise nature. Consequently, Douane requires a cloud solution for Process Mining. This is, and will not be available in the short term, within the IV organization of the Belastingdienst and is therefore being acquired specifically for Douane.
02Outcome
UiPath Netherlands B.V.
03Strategic insight
Ensure full technical implementation and support during model migration. Take into account the possibility of revision clauses regarding AI and quantum-safe cryptography. Ensure that financial capacity and technical competence are demonstrable through the required evidence.
04Points of attention
05Can I take part?
06Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Award criteria
Assessment based on the quality reference value.
Assessment based on the price reference value.
08Process & timeline
09Value in context
10Bidders in this segment
11Tender documents
12Legal themes that may be relevant here
13Frequently asked questions
How are the indicators for financial and economic capacity (FED) calculated?
What requirements must the financial and economic capacity (FED) meet?
What evidence must be submitted for the financial indicators?
On what basis is the comparison value for the BPK formula determined?
Automatically compiled from the official tender data and documents.
14Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436