AwardedServicesEuropeanOpen

Process Mining (Cloud)

Belastingdienst, IUC Belastingdienst · Open · 1 lots · 381828
Type
Services
72000000
Estimated value
€ 4,85M
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

Tender for the supply and implementation of a cloud-based process mining solution for the Douane with a total estimated value of € 4.85 million over 20 years.

Services · Open · European procedure

EuropeanComplete timeline
Contract type
Services
Open
Estimated value
€4,850,000
estimated value
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Netherlands
CharacteristicsCPV 72ServicesEU tender

01What is being requested

Supply, implementation, and maintenance of a Cloud-Based Process Mining Capability solution including maintenance, support, and additional consultancy. The contract has a maximum duration of 20 years and the solution must be fully operational by January 1, 2026, at the latest.

The Belastingdienst has an existing agreement (UiPath) for its current Process Mining Capability (PMC), which Douane also utilizes. This agreement is expiring and has certain functional limitations due to its on-premise nature. Consequently, Douane requires a cloud solution for Process Mining. This is, and will not be available in the short term, within the IV organization of the Belastingdienst and is therefore being acquired specifically for Douane.

72000000€ 4,85MServices
1Entire tender€4,850,000

02Outcome

Awarded

UiPath Netherlands B.V.

Award value
€1,733,044
vs. estimate
-64%
Bidders
3

03Strategic insight

Strategic insight · AI analysis
Ensure full technical implementation and support during model migration. Take into account the possibility of revision clauses regarding AI and quantum-safe cryptography. Ensure that financial capacity and technical competence are demonstrable through the required evidence.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 4
Violation of the contact prohibition may lead to exclusion.Important
Bidders must include the Declaration regarding sanctions against Russia.Important
There is a revision clause for AI functionality, availability, and cloud infrastructure.Important
The contract is not divided into lots.Important

05Can I take part?

Financial · 1
Financial and economic capacityFinancial
Technical · 1
Technical and/or professional competenceTechnical
Other · 1
Procurement conduct declarationOther

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Award criteria

Qualityweight n/a

Assessment based on the quality reference value.

priceweight n/a

Assessment based on the price reference value.

08Process & timeline

Publication of Contract Notice
Vrijdag 6 juni 2025
Further information/submission of questions
Donderdag 19 juni vóór 10.00 uur
Publication of Memorandum of Information
Donderdag 26 juni 2025
Further information/submission of questions-2
Woensdag 2 juli 2025 vóór 10.00 uur
Publication of Memorandum of Information-2
Dinsdag 8 juli 2025
Deadline for Submission of Tenders
Donderdag 10 juli 2025 vóór 12.00 uur
Award test with provisional number 1
Woensdag 23 juli 2025 09:30 – 17:00 uur
Award test with provisional number 1
Maandag 28 juli 2025 09:30 – 17:00 uur
Communication of award decision
Woensdag 30 juli 2025
Verification phase: submission of (additional) evidence
Donderdag 31 juli 2025 tot maandag 11 augustus 2025
Appeal period
Donderdag 31 juli 2025 tot woensdag 20 augustus 2025
Final award
Donderdag 21 augustus 2025
Ondertekening van de Overeenkomst
Donderdag 28 augustus 2025
Datum ingang Overeenkomst
Maandag 1 september 2025

09Value in context

€4,850,000

10Bidders in this segment

#Likely bidderFitWins
1Capgemini Nederland BV - OverallSME8725×
2Ordina Unknown8721×
3Protinus IT B.V.SME8651×
4PQR B.V.SME8630×
5KPN B.V.SME8628×
6Centric Netherlands B.V.SME8572×

11Tender documents

TN530809 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20251121114218pdfNov 23, 2025 · 10 KB
IUC24-026 - Nota van Inlichtingen (7)pdfJul 24, 2025 · 267 KB
BIJLAGE VIII Prijsmodel IUC24-026_1.5xlsxJul 24, 2025 · 215 KB
IUC24-026 - Nota van Inlichtingen (6) Betreft alleen wijziging datum GunningstestpdfJul 21, 2025 · 214 KB
IUC24-026 - Nota van Inlichtingen (5)pdfJul 18, 2025 · 270 KB
BIJLAGE VIII Prijsmodel IUC24-026_1.4xlsxJul 18, 2025 · 215 KB
TN530809 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250718091109pdfJul 18, 2025 · 10 KB
IUC24-026 - Nota van Inlichtingen (4)pdfJul 14, 2025 · 235 KB
BIJLAGE VIII Prijsmodel IUC24-026_1.3xlsxJul 14, 2025 · 217 KB
BIJLAGE VIII Prijsmodel IUC24-026_1.2xlsxJul 10, 2025 · 216 KB
IUC24-026 - Nota van Inlichtingen (3) - defpdfJul 10, 2025 · 106 KB
IUC24-026 - Nota van Inlichtingen (2) - def 1.1pdfJul 9, 2025 · 281 KB

12Legal themes that may be relevant here

13Frequently asked questions

How are the indicators for financial and economic capacity (FED) calculated?
The indicators are calculated based on the average of the last three available financial years. In this case, years X-2, X-1, and X are weighted by 1, 2, and 4 respectively. If the 2024 financial year has not yet been published, the 2023 financial year can be used as the most recent data.
What requirements must the financial and economic capacity (FED) meet?
A total of at least 4 points must be obtained on the indicators for solvency, profitability, and liquidity over the relevant financial years. For solvency and profitability, at least 1 point must be obtained. Compensation for profitability is possible if 3 points are obtained for solvency.
What evidence must be submitted for the financial indicators?
After the communication of the award decision, the winning bidder must submit underlying evidence consisting of the annual accounts of the relevant financial years, including an auditor's report or a compilation report.
On what basis is the comparison value for the BPK formula determined?
The comparison value is based on a period of 8 contract years and the Net Present Value regarding the right of use and the costs of the Azure platform.

Automatically compiled from the official tender data and documents.

14Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
€ 4,8 mln

Gegunde waarden in CPV 72 · diensten n=1436