AwardedServicesEuropeanOpen
Print service services
Hoogheemraadschap Hollands Noorderkwartier · Open · 1 lots · 386046
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
79571000
Estimated value
€ 2,00M
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
7 criteria
Assess manuallyconfidence high
Tender for the integrated print service services of Hoogheemraadschap Hollands Noorderkwartier, including digital services and postal delivery. The assignment includes both physical and digital production of tax documents for a period of at least four years.
Services · Open · European procedure
European
CharacteristicsCPV 79ServicesEU tender
01What is being requested
The assignment concerns the print service services for the production, processing, maintenance, development, availability, and delivery of digital and physical tax documents. The agreement has a term of 4 years with the possibility of four extensions of one year each.
The production, processing, availability, and delivery of digital and physical tax documents, including assessment notices, reminders, demands, and enforcement orders, and relieving the HHNK organization regarding these services.
1Print service agency services€20,000
02Outcome
Awarded
Jetmail B.V.
Bidders
3
03Strategic insight
Strategic insight · AI analysis
Ensure a complete digital and physical substantiation of the quality criteria. Pay close attention to the formal requirements when submitting the price list to prevent exclusion. Coordinate the implementation closely with the set deadline of December 2025.
04Points of attention
Important · 5
The contracting authority does not commit to a minimum purchase of services.Important
The bidder must add the Price List in both PDF and Excel format.Important
Modifying the layout of the spreadsheet is not permitted, under penalty of exclusion.Important
All communicative expressions must be in Dutch.Important
The bidder is responsible for 100% control regarding completeness and errors in the output.Important
05Can I take part?
Financial · 1
The remuneration of employees must be in accordance with Dutch laws and regulations and the applicable CAO (Collective Labour Agreement).Financial
Technical · 2
The bidder must possess a quality management system that complies with the NEN-ISO 9001 (2025) standard.Technical
The bidder must take sufficient measures for information security by means of an ISO/IEC 27001 certification or equivalent.Technical
Professional capability · 1
The bidder ensures that every employee deployed for the benefit of the agreement can provide a Certificate of Conduct (VOG).Professional capability
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Award criteria
qualityweight n/a
Assessment of quality based on the submitted information.
priceweight n/a
The price is determined based on the completed Price List (Annex 1).
Risk Managementweight n/a
Award criterion focused on managing risks.
Implementationweight n/a
Award criterion focused on the implementation process.
Method of Workingweight n/a
Award criterion focused on the applied method of working.
Innovationweight n/a
Award criterion focused on innovation.
Ambition level on the Social Entrepreneurship Performance Ladderweight n/a
Award criterion focused on the ambition level of social return.
08Value in context
€2,000,000
09Bidders in this segment
#Likely bidderFitWins
1Maandag Interim Professionals B.V.SME95387×
2Bright ProfessionalsUnknown9579×
3Wyzer B.V.SME9267×
4Publieke Sector Accountants B.V.SME8826×
5DC Engineers B.V.SME8734×
6Arcadis Nederland B.V.SME8732×
10Tender documents
TN535499 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20260107152812pdfJan 9, 2026 · 146 KB
Nota van inlichtingen 2025-08-05-1pdfAug 5, 2025 · 3 KB
250805 rev1 Inschrijvingsleidraad Printservicediensten 2025pdfAug 5, 2025 · 560 KB
250731 rev 2 Bijlage 1. Inschrijvingsbiljet (Prijzenblad) Printservicediensten 2025xlsxAug 1, 2025 · 30 KB
Nota van inlichtingen 2025-07-29-1pdfJul 29, 2025 · 6 KB
Nota van inlichtingen 2025-07-24-1pdfJul 24, 2025 · 28 KB
TN535499 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250721095925pdfJul 21, 2025 · 11 KB
Bijlage 7. Voorbeeld Herinnering + MachtigingsformulierpdfJul 13, 2025 · 858 KB
Bijlage 7. Voorbeeld DwangbevelpdfJul 13, 2025 · 112 KB
(Concept) Dienstverleningsovereenkomst Printservicediensten 2025pdfJul 13, 2025 · 179 KB
Bijlage 7. Voorbeeld Aanslag BedrijvenpdfJul 13, 2025 · 62 KB
uea_535499_20250708105457pdfJul 13, 2025 · 319 KB
11Legal themes that may be relevant here
Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 134> Europese openbare aanbesteding levering en onderhoud van lockers op scholen. Klager schrijft niet in omdat de opdracht volgens hAdvies 198> Dienstonderdeel van een Ministerie maakt afspraak met dienstonderdeel van een ander Ministerie voor het laten digitaliseren van Advies 222> Aanbesteding via een marktplaats. De Commissie bevestigt haar eerdere adviezen (waaronder 147) dat op een aanbestedende dienst d
12Frequently asked questions
What exactly does the assignment for print service services entail?
The assignment includes the production, processing, availability, and delivery of digital and physical tax documents. This includes, among other things, assessment notices, reminders, demands, and enforcement orders, whereby the organization is relieved of the burden regarding these services.
What volumes of tax documents are expected?
The assignment includes approximately 600,000 assessment notices, 80,000 reminders, 27,000 demands, and 17,000 enforcement orders annually.
What conditions must the remuneration of employees meet?
The remuneration of employees must be in accordance with Dutch laws and regulations and the applicable CAO (Collective Labour Agreement).
Is it possible to purchase extra products during the term?
If there are relevant products that the bidder can offer during the term which are not formulated in the specifications, but which suit the contracting authority, it is possible to purchase these within the concluded agreement.
How is the cooperation between the contracting authority and the bidder evaluated?
During the term of the agreement, the bidder is prepared to allow an evaluation meeting to take place between the contracting authority and the bidder's account manager at least twice a year.
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
p25
€ 200K
€ 200K
median
€ 640K
€ 640K
p75
€ 3,0 mln
€ 3,0 mln
€ 2,0 mln
Gegunde waarden in CPV 79 · diensten n=4949