SURF B.V. is seeking a supplier for a Password Manager to be delivered, maintained, and supported in 2023. The procurement is conducted under an open procedure and requires a solution that meets all requirements described in the tender. The supplier must offer a complete package, including installation, configuration, user support, regular updates, and a backup and recovery plan. Additionally, the solution must comply with Dutch and European laws and regulations regarding data protection (GDPR) and information security. The contracting authority expects a clear service-level agreement (SLA), a knowledge transfer and training plan for end users, and integration with existing SURF infrastructure. The price, quality, and degree of innovation of the proposed solution are key award criteria.
Supplies · Open · European procedure
01What is being requested
SURF B.V. is seeking a supplier for a Password Manager to be delivered, maintained, and supported in 2023. The procurement is conducted under an open procedure and requires a solution that meets all requirements described in the tender. The supplier must offer a complete package, including installation, configuration, user support, regular updates, and a backup and recovery plan. Additionally, the solution must comply with Dutch and European laws and regulations regarding data protection (GDPR) and information security. The contracting authority expects a clear service-level agreement (SLA), a knowledge transfer and training plan for end users, and integration with existing SURF infrastructure. The price, quality, and degree of innovation of the proposed solution are key award criteria.
The Assignment includes the supply, maintenance and support of a Password Manager that meets all requirements set in this tender.
02Breakdown by lot
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
05Likely competitors
06Legal themes that may be relevant here
07Frequently asked questions
What does the assignment for the Password Manager entail?
Which components are part of the requested solution?
What requirements must the Password Manager meet regarding integration and support?
Which frameworks apply to data protection?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 350K
€ 737K
€ 1,9 mln
Gegunde waarden in CPV 48 · leveringen n=653