AwardedServicesEuropeanCompetitive procedure with negotiation
Outsourcing IT infrastructure and management services
GGD Zuid Limburg · Competitive procedure with negotiation · 1 lots · 335800
5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72514000
Estimated value
€ 4,09M
awarded
To deadline
Ongoing
Knock-outs
2
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high
This tender concerns the outsourcing of IT infrastructure and management services for GGD Zuid-Limburg via a competitive procedure with negotiation. The assignment includes broad technical management and management of the IT environment.
Services · Competitive procedure with negotiation · European procedure
European2 exclusion groundsComplete timeline
CharacteristicsCPV 72ServicesEU tenderoutsourcingIT infrastructuremanagement
01What is being requested
The assignment concerns the outsourcing of IT infrastructure and management services for GGD Zuid-Limburg. This includes, among other things, the 1st line service desk, hosting, network management, and technical application management. The agreement starts on 19 December 2024.
Outsourcing IT infrastructure and management services
1Outsourcing IT infrastructure and management services—
02Outcome
Awarded
Open Line Managed Services
Award value
€4,087,634
Bidders
2
03Strategic insight
Strategic insight · AI analysis
Ensure a strong focus on knowledge transfer as this is a decisive requirement. Take into account the dependency on other ongoing tenders for the full scope. Demonstrate how you can fulfill the management function in the relationship with third parties.
04Points of attention
Important · 3
There is a dependency on the outcomes of tenders for telephony and print/scan.Important
The knowledge transfer is a decisive requirement for the management domain.Important
The assignment is carried out via a competitive procedure with negotiation.Important
05Can I take part?
Financial · 1
Financial and economic standingFinancial
Technical · 1
Technical abilityTechnical
Exclusion ground · 2
Mandatory exclusion groundsExclusion ground
Optional exclusion groundsExclusion ground
06Exclusion grounds
Exclusion grounds (2)
- Mandatory exclusion grounds
- Optional exclusion grounds
07Process & timeline
Announcement
8 mei 2024
Deadline and time for submitting questions by Candidates, phase 1
27 mei 2024, 12.00 uur
Uploading Memorandum of Information, phase 1
7 juni 2024
Deadline and time for receipt of Applications
19 juni 2024, 12.00 uur
Selection decision
2 juli 2024
Appeals period
3 tot en met 8 juli 2024
Sending Preliminary Descriptive Document
9 juli 2024
Deadline and time for submitting questions by Bidders, phase 2
19 augustus 2024, 12.00 uur
Uploading Memorandum of Information, phase 2
23 augustus 2024
Deadline and time for submitting consultation products
6 september 2024, 12.00 uur
Consultation rounds
11 en 12 september 2024
Sending Final Descriptive Document
1 oktober 2024
Uiterste datum en tijd stellen vragen door Inschrijvers, fase 3
11 oktober 2024, 12.00 uur
Uploaden Nota van Inlichtingen, fase 3
18 oktober 2024
Uiterste datum en tijd inleveren Voorlopige Inschrijving
28 oktober 2024, 12.00 uur
Aanleveren bespreekpunten door GGD Zuid-Limburg
31 oktober 2024
Verduidelijkingsgesprekken
8 november 2024
Uiterste datum en tijd inleveren Definitieve Inschrijving
18 november 2024, 12.00 uur
Voorlopig gunningsbesluit
26 november 2024
Bezwaartermijn
27 november tot en met 16 december 2024
08Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
09Bidders in this segment
#Likely bidderFitWins
1Centric Netherlands B.V.SME9756×
2PQR B.V.SME9225×
3KPN B.V.SME9227×
4Afas Software B.V.SME9132×
5COMPAREX Nederland B.V.SME9030×
6PinkRoccade Local Government B.V.SME8934×
10Tender documents
TN466103 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20241219141947pdfDec 20, 2024 · 8 KB
Nota van Inlichtingen, fase 1, outsourcing IT-infrastructuur- en beheerdiensten 20240607-1xlsxJun 7, 2024 · 24 KB
Bijlage 7.2.3 ��� Bijlage 5 ICT infrastructuur GGD Zuid-LimburgpdfMay 10, 2024 · 115 KB
Bijlage 7.2.2 - Servers GGDZLxlsxMay 10, 2024 · 21 KB
Bijlage 7.4 Referentiesjabloon 20240503-1docxMay 10, 2024 · 58 KB
Selectieleidraad Outsourcing IT-infrastructuur- en beheerdienstenpdfMay 10, 2024 · 713 KB
uea_466103_20240503134702pdfMay 10, 2024 · 1658 KB
Bijlage 7.2.1 - Locaties GGDZLxlsxMay 10, 2024 · 21 KB
Bijlage 7.5 Verklaring ter beschikkingstelling middelendocxMay 10, 2024 · 332 KB
TN466103 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20240508134850pdfMay 10, 2024 · 9 KB
11Legal themes that may be relevant here
Advies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kunAdvies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) scAdvies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedinAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 70> Meervoudig onderhandse procedure voor een training in begrijpelijk schrijven en een ‘train-de- trainer’ opleiding. Geldt de verp
12Frequently asked questions
What is the nature of the requested IT services?
The assignment concerns the outsourcing of IT infrastructure and management services, seeking support for servers, network, storage, security, backup, monitoring, and the helpdesk.
Which specific regulations must the IT services comply with?
The services must comply with Dutch healthcare laws and regulations and the GDPR, including the implementation of continuity and disaster recovery plans.
What are the expected components of the service agreement?
Clear Service Level Agreements (SLAs), reporting mechanisms, training for internal staff, and integration with existing systems are required.
What aspects is the assignment focused on?
The assignment is focused on a long-term partnership with a focus on reliability, security, and scalability.
Automatically compiled from the official tender data and documents.
13Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
deze opdracht
Gegunde waarden in CPV 72 · diensten n=1436