AwardedServicesEuropeanOpen
Development and management of Microsoft Dynamics 365 CRM application
Stichting Participatiefonds voor het Onderwijs · Open · 368840
3
3 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence moderate
This document contains the general government conditions for IT agreements (ARBIT-2022) applicable to the delivery of products, software, and services.
Services · Open · European procedure
European
CharacteristicsCPVServicesEU tender
01What is being requested
The assignment concerns the delivery of Performances, including Products, Software, or Usage Rights, in accordance with the provisions in the ARBIT-2022 conditions.
The assignment is structured as follows: [newline] [newline]1. Maintaining and expanding connections with relevant front-end and back-end systems in collaboration with other suppliers and external service providers;[newline]2. Realizing functional adjustments to the configuration of the Microsoft Dynamics 365 CRM application on demand, consisting of Microsoft Dynamics 365, Microsoft PowerApps, Logic Apps, and Azure Data Factory;[newline]3. Performing management and maintenance on the configuration of the Microsoft Dynamics 365 CRM application (Dynamics 365, PowerApps, Logic Apps, and Azure Da
02Strategic insight
Strategic insight · AI analysis
Ensure full quality assurance within your own quality management to meet the requirements. Take into account the warranty period of twelve months for the rectification of defects. Ensure that the documentation is prepared in such a way that the performance can be managed properly.
03Points of attention
Important · 5
The intellectual property rights to performances specifically designed for the contracting authority rest with the contracting authority.Important
The supplier guarantees the rectification of defects for twelve months after acceptance.Important
The supplier guarantees that the performance can be maintained up to 5 years after acceptance.Important
The contracting authority is not obliged to payment before acceptance has taken place.Important
The supplier must possess the necessary permits for the execution of the agreement.Important
04Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
05Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
06Bidders in this segment
#Likely bidderFitWins
1Business Base B.V. potentialSME400×
2IlionX Group B.V. potentialSME400×
3QS solutions B.V. potentialSME370×
4Bend B.V. potentialSME360×
5Fellowmind Netherlands B.V. potentialSME360×
6De Ictivity Groep B.V. potentialSME360×
07Tender documents
TN512116 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250702103458pdfJul 3, 2025 · 11 KB
2e Nota van inlichtingen - Ontwikkeling en beheer Microsoft Dynamics 365 CRM applicatie - DEFINITIEFpdfApr 11, 2025 · 128 KB
Bijlage D - Prijsinvulformulier V1.1xlsxMar 21, 2025 · 39 KB
Classificatiebeleid VfPf tbv vraag 46pdfMar 21, 2025 · 821 KB
1e Nota van inlichtingen - Ontwikkeling en beheer Microsoft Dynamics 365 CRM applicatie - DEFINITIEFpdfMar 21, 2025 · 214 KB
TN512116 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250224202359pdfFeb 26, 2025 · 10 KB
Bijlage K - Technisch Security Beleid VfPf v1.4pdfFeb 26, 2025 · 532 KB
Bijlage C - Concernverklaring (optioneel)docxFeb 26, 2025 · 26 KB
uea_512116_20250217112923pdfFeb 26, 2025 · 1328 KB
Bijlage I - Programma van eisenpdfFeb 26, 2025 · 1017 KB
Bijlage B - Verklaring omtrent rechtmatigheiddocxFeb 26, 2025 · 24 KB
Bijlage L - Incident Response Plan (IRP) v_1.2pdfFeb 26, 2025 · 510 KB
08Legal themes that may be relevant here
Advies 426> Het betreft een Europese openbare procedure voor WMO-vervoer, leerlingenvervoer, participatiewetvervoer en lokaal vervoer, plus Advies 290> Meervoudig onderhandse aanbesteding van RAW-raamovereenkomst met een looptijd van één jaar voor rioolreiniging en rioolinspectieAdvies 520> De klacht ziet op een Europese openbare procedure voor een overheidsopdracht voor leveringen voor het werkend opleveren en vervoComplaint dismissedAdvies 618> De klacht ziet op Europese openbare aanbestedingsprocedure voor een overheidsopdracht van levering van turnkey Consoleboten inclAdvies 111> Europese openbare aanbestedingsprocedure voor vogeltellingen. Als een door de aanbestedende dienst betrokken beoordelaar op de v
09Frequently asked questions
What does the assignment for the Microsoft Dynamics 365 CRM application entail?
The assignment includes maintaining and expanding connections with front-end and back-end systems, realizing functional adjustments on demand, performing management and maintenance, and providing 3rd line support for the configuration of Microsoft Dynamics 365, PowerApps, Logic Apps, and Azure Data Factory.
Is a notice of default required if service levels are not met under article 76.2 ARBIT-2022?
No, the contracting authority is not prepared to amend the provisions. A notice of default does not apply to the fatal deadlines as mentioned in article 76.2 ARBIT-2022.
Can the dissolution of the agreement be limited to future obligations?
No, the contracting authority does not agree to limiting dissolution to future obligations. Article 6: 272 paragraph 1 of the Civil Code applies to the agreement.
Automatically compiled from the official tender data and documents.