Maastricht University is seeking a supplier for an online survey tool that remains available under a license contract for a minimum of four years (optionally up to 8 years). The tool must be fully operational within the university's research, education, and business activities, including integration with existing systems, a user-friendly interface, mobile compatibility, and extensive reporting capabilities. The tender requires an implementation plan, user training, continuous technical support, and compliance with GDPR and other privacy regulations. The supplier must also provide a scalable solution capable of handling growing user numbers and data volumes, as well as a clear roadmap for future expansions.
Supplies · Open · European procedure
01What is being requested
Maastricht University is seeking a supplier for an online survey tool that remains available under a license contract for a minimum of four years (optionally up to 8 years). The tool must be fully operational within the university's research, education, and business activities, including integration with existing systems, a user-friendly interface, mobile compatibility, and extensive reporting capabilities. The tender requires an implementation plan, user training, continuous technical support, and compliance with GDPR and other privacy regulations. The supplier must also provide a scalable solution capable of handling growing user numbers and data volumes, as well as a clear roadmap for future expansions.
The purpose of this tender is to conclude a license contract for a period of at least four years - with an optional extension of 2 x 2 years -, including implementation of a working online survey tool, to be used in Maastricht University's research, education and business operations.
02Outcome
Qualtrics LLC
03Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
04Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.
05Bidders in this segment
06Tender documents
07Legal themes that may be relevant here
08Frequently asked questions
What is the purpose of this assignment?
What is the intended duration of the license contract?
Automatically compiled from the official tender data and documents.
09Estimated value versus the market
€ 350K
€ 737K
€ 1,9 mln
Gegunde waarden in CPV 48 · leveringen n=653