On Board IT Systems support
NS Groep N.V. intends to renew the maintenance agreement with Nomad for On Board Information Services (OBIS) as of 01-01-2024. OBIS supports approximately 700 trains of six rolling stock types (ICM, DDZ, VIRM, FLIRT+TAG, SNG, ICNG) and provides travel information that is part of the concession obligations. The continuity of operational business processes, including ticketing, communication, and real-time information, depends on the OBIS platform. This procurement concerns a supply contract without public announcement, aimed at ensuring technical support, software updates, incident management, and maintenance of the hardware infrastructure. The supplier must meet strict requirements regarding availability, security, integration with existing systems, and compliance with the concession obligations.
Supplies · Onderhandeling zonder bekendmaking · National procedure
01What is being requested
NS Groep N.V. intends to renew the maintenance agreement with Nomad for On Board Information Services (OBIS) as of 01-01-2024. OBIS supports approximately 700 trains of six rolling stock types (ICM, DDZ, VIRM, FLIRT+TAG, SNG, ICNG) and provides travel information that is part of the concession obligations. The continuity of operational business processes, including ticketing, communication, and real-time information, depends on the OBIS platform. This procurement concerns a supply contract without public announcement, aimed at ensuring technical support, software updates, incident management, and maintenance of the hardware infrastructure. The supplier must meet strict requirements regarding availability, security, integration with existing systems, and compliance with the concession obligations.
The maintenance agreement with Nomad for On Board Information Services (OBIS) must be renewed as of 01-01-2024 to ensure the continuity of operational business processes. The scope of the On Board Information Services (OBIS) includes, among other things, the maintenance and upkeep of approximately 700 trains across six different rolling stock types (ICM, DDZ, VIRM, FLIRT+TAG, SNG, ICNG). The service provision regarding travel information is part of the concession obligations, and furthermore, various operational business processes depend on the OBIS platform.
02Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.
03Likely competitors
04Legal themes that may be relevant here
05Frequently asked questions
Which rolling stock types fall under the scope of the OBIS service provision?
What is the start date of the renewed maintenance agreement?
What role does travel information play within this assignment?
Automatically compiled from the official tender data and documents.
06Estimated value versus the market
€ 280K
€ 606K
€ 1,6 mln
Gegunde waarden in CPV 34 · leveringen n=1101