OpenServicesEuropeanOpen

Public space reports

Gemeente Breda · Open · 1 lots · 398524

0 of 6 core insights found

Measures presence, not accuracy · documents remain authoritative

ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline

Type

Services

72212900

Estimated value

€ 4,50M

estimated

To deadline

-141d

Jan 26, 2026 · 13:00

Knock-outs

n/a

exclusion grounds

Award basis

Best price-quality ratio

Assess manuallyconfidence low

The Municipality of Breda is requesting a (cloud) application for reports in the public space, with 99,000 reports per year. The procurement is focused on digital services for the municipality of the same name and the municipal Customer Contact Centre. There is one lot, estimated at €4.5 million, and the deadline is 90 days after publication (26 January 2026). The contract is attractive to medium-sized software and app developers with experience in municipal services and a focus on user-friendliness.

Services · Open · European procedure

European

Contracting authority

Gemeente Breda

Contract type

Services

Open

Estimated value

€4,500,000

estimated value

Submission deadline

January 26, 2026

13:00

Scope

European

European procedure

Lots

1 lots

Main CPV code

72212900

Location

Netherlands

CharacteristicsCPV 72ServicesEU tender

01What is being requested

The Municipality of Breda is requesting a (cloud) application for reports in the public space, with 99,000 reports per year. The procurement is focused on digital services for the municipality of the same name and the municipal Customer Contact Centre. There is one lot, estimated at €4.5 million, and the deadline is 90 days after publication (26 January 2026). The contract is attractive to medium-sized software and app developers with experience in municipal services and a focus on user-friendliness.

The Municipality of Breda currently uses the cloud application BinnenBeter and the app BuitenBeter, which allow the citizens of Breda to make reports regarding the Public Space. Approximately 99,000 reports are made by citizens annually. These reports are handled by the Customer Contact Centre (KCC), the Waste Service department, the Cleaning team, the Enforcement team, and the District Affairs team. The Municipality of Breda will re-tender this application and app due to the end of the current contract on 1 October 2026. Reports must be handled efficiently, transparently, and effectively. Th

72212900€ 4,50MServices

1Public space reports€4,500,000

02Exclusion grounds

Exclusion grounds — consult the ESPD

No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

€4,500,000

04Likely competitors

#Likely bidderFitWins

1Centric Netherlands B.V.SME9256×

2PinkRoccade Local Government B.V.SME9034×

3Visma Roxit B.V.SME8616×

4Bechtle direct B.V.SME8525×

5NotuBiz Nederland b.v.SME8114×

6Unit4 Business Software Netherlands B.V.SME8015×

05Legal themes that may be relevant here

Advies 476> Beklaagde, een gemeente in oprichting waarin twee gemeenten, [A] en [B], fuseren, heeft op 2 mei 2018 een Europese openbare aanb Advies 539> De aanbesteder heeft een dynamisch aankoopsysteem (DAS) ingesteld voor de inhuur van extern personeel. Onder het DAS heeft de aa Advies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedin Advies 699> De Commissie is van oordeel dat aanbesteder onvoldoende aannemelijk heeft gemaakt dat de opdracht tot het leveren van een stadspComplaint upheld Advies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kun

06Frequently asked questions

What is the objective of the procurement for reports in the public space?

The Municipality of Breda is looking for a new cloud application and app for handling reports in the public space. The goal is an efficient, transparent, and effective handling of approximately 99,000 reports per year, with an emphasis on user-friendliness for citizens and entrepreneurs.

Which departments make use of the reports in the public space?

The reports are handled by the Customer Contact Centre (KCC), the Waste Service department, the Cleaning team, the Enforcement team, and the District Affairs team.

Which target group is the application and app intended for?

The application and app are intended for the residents, entrepreneurs, and visitors of the Municipality of Breda to allow them to easily make reports in the public space.

What is the current situation regarding reports in Breda?

Currently, the Municipality of Breda uses the cloud application BinnenBeter and the app BuitenBeter. Due to the end of the current contract on 1 October 2026, this service will be re-tendered.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 327K

median
€ 800K

p75
€ 2,5 mln

€ 4,5 mln

Gegunde waarden in CPV 72 · diensten n=1436