ClosedSuppliesEuropean

Market consultation for social media monitoring and management platform

Name: Market consultation for social media monitoring and management platform
Creator: Universiteit Maastricht
Published: 2023-12-01
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: social media monitoring, platform, management, university, AVG, analytics, reporting, integration, API, data privacy

Universiteit Maastricht · 1 lots · 318440

0 of 6 core insights found

Measures presence, not accuracy · documents remain authoritative

ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline

Type

Supplies

48500000

Estimated value

€ 160K

estimated

To deadline

Ongoing

Knock-outs

n/a

exclusion grounds

Award basis

Best price-quality ratio

Assess manuallyconfidence low

Maastricht University is conducting a market consultation for an integrated social media monitoring and management platform. The platform must collect, analyze, and visualize real-time data from various social networks, and provide reporting and alert functions. It is essential that it complies with Dutch privacy legislation (AVG) and supports user roles and access management. The solution must be scalable, integrate with existing IT infrastructure (e.g., LMS, intranet), and offer a user-friendly interface for both technical and non-technical staff. The procurement focuses on deliveries, including software licensing, installation, training, and ongoing support. The University expects a platform capable of covering both current and future communication needs, with capabilities for data export and API access.

Supplies · European procedure

European

Contracting authority

Universiteit Maastricht

Contract type

Supplies

Estimated value

€160,000

estimated value

Submission deadline

Ongoing

Scope

European

European procedure

Lots

1 lots

Main CPV code

48500000

Location

Netherlands

CharacteristicsCPV 48SuppliesEU tendersocial media monitoringplatformmanagement

01What is being requested

Maastricht University is conducting a market consultation for an integrated social media monitoring and management platform. The platform must collect, analyze, and visualize real-time data from various social networks, and provide reporting and alert functions. It is essential that it complies with Dutch privacy legislation (AVG) and supports user roles and access management. The solution must be scalable, integrate with existing IT infrastructure (e.g., LMS, intranet), and offer a user-friendly interface for both technical and non-technical staff. The procurement focuses on deliveries, including software licensing, installation, training, and ongoing support. The University expects a platform capable of covering both current and future communication needs, with capabilities for data export and API access.

The market consultation document is available in the attachment.

48500000€ 160KSupplies

1Market consultation for social media monitoring and management platform€160,000

02Exclusion grounds

Exclusion grounds — consult the ESPD

No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

€160,000

04Likely competitors

#Likely bidderFitWins

1PinkRoccade Local Government B.V.SME8538×

2Visma Circle B.V.SME8023×

3PQR B.V.SME7619×

4Centric Netherlands B.V.SME7421×

5TOPdesk Nederland B.V.SME7113×

6CACI B.V.SME7113×

05Legal themes that may be relevant here

Advies 111> Europese openbare aanbestedingsprocedure voor vogeltellingen. Als een door de aanbestedende dienst betrokken beoordelaar op de v Advies 290> Meervoudig onderhandse aanbesteding van RAW-raamovereenkomst met een looptijd van één jaar voor rioolreiniging en rioolinspectie Advies 426> Het betreft een Europese openbare procedure voor WMO-vervoer, leerlingenvervoer, participatiewetvervoer en lokaal vervoer, plus Advies 84> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemen Advies 83> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemen

06Frequently asked questions

What is the purpose of this market consultation?

The market consultation is intended for the development of an integrated social media monitoring and management platform for Maastricht University.

What functionalities are expected from the platform?

The platform must collect, analyze, and visualize real-time data from various social networks, including reporting and alert functions.

What technical requirements must the solution meet?

The solution must be scalable, integrate with the existing IT infrastructure such as LMS and intranet, and provide API access and data export.

What is included in the scope of the deliveries?

The assignment includes the delivery of software licenses, installation, training, and ongoing support for both technical and non-technical staff.

How should privacy and access be regulated?

The platform must comply with Dutch privacy legislation (AVG) and provide user roles and access management.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 350K

median
€ 737K

p75
€ 1,9 mln

€ 160K

Gegunde waarden in CPV 48 · leveringen n=653