ClosedSuppliesMarktconsultatie

Market Consultation Social Media Software

Name: Market Consultation Social Media Software
Creator: Gemeente Venlo
Published: 2022-03-09
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: social media, software, planning, monitoring, SLA, maintenance, implementation

Gemeente Venlo · Marktconsultatie · 1 lots · 255404

0 of 6 core insights found

Measures presence, not accuracy · documents remain authoritative

ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline

Type

Supplies

48510000

Estimated value

Not published

To deadline

Ongoing

Knock-outs

n/a

exclusion grounds

Award basis

Best price-quality ratio

Assess manuallyconfidence low

The Municipality of Venlo is seeking a supplier for a social media software platform that supports planning, monitoring, and response to public messages. The solution must offer a user-friendly interface for setting up content calendars, real-time monitoring of social channels, and a structured workflow for responding to public messages. Additionally, a maintenance contract with a clear Service Level Agreement (SLA) is required, stipulating periodic updates, bug fixes, and further development of the platform. The procurement is conducted via a market consultation procedure, through which the municipality aims to involve a wide range of providers to reach an optimal solution. The selected supplier must demonstrate experience with similar projects for municipalities or public organisations and must be capable of continuing to support and improve the software after implementation.

Supplies · Marktconsultatie · National procedure

Contracting authority

Gemeente Venlo

Contract type

Supplies

Marktconsultatie

Estimated value

Estimate not published

Submission deadline

Ongoing

Scope

National

National procedure

Lots

1 lots

Main CPV code

48510000

Location

Venlo

CharacteristicsCPV 48Suppliessocial mediasoftwareplanning

01What is being requested

The Municipality of Venlo is seeking a supplier for a social media software platform that supports planning, monitoring, and response to public messages. The solution must offer a user-friendly interface for setting up content calendars, real-time monitoring of social channels, and a structured workflow for responding to public messages. Additionally, a maintenance contract with a clear Service Level Agreement (SLA) is required, stipulating periodic updates, bug fixes, and further development of the platform. The procurement is conducted via a market consultation procedure, through which the municipality aims to involve a wide range of providers to reach an optimal solution. The selected supplier must demonstrate experience with similar projects for municipalities or public organisations and must be capable of continuing to support and improve the software after implementation.

The assignment comprises the implementation of software in the field of social media planning, monitoring, and the ability to respond to public messages. This includes a maintenance contract and SLA for the maintenance and further development of the platform.

48510000Supplies

1Lot 1—

02Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.

03Likely competitors

#Likely bidderFitWins

1Afas Software B.V.SME9881×

2PinkRoccade Local Government B.V.SME9438×

3Bechtle direct B.V.SME9433×

4COMPAREX Nederland B.V.SME9342×

5Visma Circle B.V.SME9223×

6Protinus IT B.V.SME8923×

04Tender documents

NvI Marktconsultatie Social Media Software VenlopdfMar 31, 2022 · 71 KB

Marktconsultatie Social media SoftwarepdfMar 9, 2022 · 273 KB

TN353083 - SF01 Vooraankondiging 20220309113804pdfMar 9, 2022 · 17 KB

05Legal themes that may be relevant here

Advies 98> Europese openbare aanbestedingsprocedure voor een raamovereenkomst met één ondernemer voor het vervangen van armaturen (straatve Advies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) sc Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. In Advies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kun Advies 63> Meervoudig onderhandse aanbesteding voor het reinigen van wegen, straten en pleinen. Kan bij gunning op laagste prijs de indieni

06Frequently asked questions

What are the main functionalities of the requested social media software?

The software must provide support for content planning via content calendars, real-time monitoring of social channels, and a structured workflow for responding to public messages.

What requirements are set for the support and maintenance of the platform?

The assignment includes the implementation of a maintenance contract with a clear Service Level Agreement (SLA). This must ensure the maintenance and further development of the platform, including periodic updates and bug fixes.

What experience is expected from the supplier?

The selected supplier must be able to demonstrate experience with similar projects for municipalities or public organisations and be capable of continuing to support and improve the software after implementation.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 350K

median
€ 737K

p75
€ 1,9 mln

deze opdracht

Gegunde waarden in CPV 48 · leveringen n=653