Market Consultation 'Scheduling System'
Stichting 113 Zelfmoordpreventie is conducting a market consultation to explore the possibilities for a new standard scheduling system to replace the current Monaco system.
Supplies · Marktconsultatie · National procedure
01What is being requested
Market consultation for the replacement of the current scheduling system (Monaco) with a standard package that supports the 24/7 availability of the helpline for approximately 150 practitioners in the Netherlands and Suriname.
Stichting 113 Zelfmoordpreventie faces the task of replacing its current scheduling system. The existing system will cease to exist. To ensure the continuity and quality of service, it is necessary to reach a future-proof solution in a timely manner. Stichting 113 Zelfmoordpreventie has the ambition to switch to a new scheduling system that aligns well with the current organization and future developments.
02Strategic insight
<ul Focus on the delivery of a standard solution instead of custom software, as the foundation explicitly states it does not wish to have custom work performed. Ensure a strong demonstration of the integration with AFAS and the possibilities for data export to PowerBI and Excel. Emphasize the migration strategy for the preservation of historical scheduling, contract, and entitlement balance data.
03Points of attention
04Process & timeline
05Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.
06Likely competitors
07Tender documents
08Legal themes that may be relevant here
09Frequently asked questions
Which data from the current system must be migrated to the new scheduling system?
Why is the transfer of historical data necessary?
What functional requirements must the software meet?
What experience and references are expected from the provider?
What are the requirements regarding the management of the system?
Automatically compiled from the official tender data and documents.
10Estimated value versus the market
€ 350K
€ 737K
€ 1,9 mln
Gegunde waarden in CPV 48 · leveringen n=653