ClosedServicesMarktconsultatie
Market Consultation Managed Service Provider
Stichting Nationaal ICT Instituut in de Zorg · Marktconsultatie · 390722
5
5 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72000000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence high
This document is a report of a market consultation in preparation for an EU procurement for Managed Services. The market indicates that the assignment is appropriate, provided that the scope and responsibilities are clearly defined.
Services · Marktconsultatie · National procedure
Complete timeline
CharacteristicsCPV 72Services
01What is being requested
The assignment concerns the deployment of a Managed Service Provider for Nictiz, whereby the market emphasizes the need for a clear definition of scope and responsibilities.
Through this market consultation, Nictiz wishes to explore the possibilities and best practices in the market for contracting a Managed Service Provider (MSP). Nictiz is interested in how market parties can most effectively fulfill the intended scope, including workstation management, network and cloud management, security, and 24/7 monitoring, and which collaboration models and contractual conditions best align with this. The insights obtained will be used to draft a tender that optimally responds to the needs of Nictiz and the opportunities offered by the market.
02Strategic insight
Strategic insight · AI analysis
Ensure a proposal that aligns with co-managed management and the desired autonomy of the contracting authority. Ensure that the technical assets and applications are well mapped for a suitable offer. Take into account the standard ISO 27001 certification within the sector.
03Points of attention
Important · 4
Ensure a clear definition of scope, responsibilities, and expectations.Important
There is a need for information regarding the current infrastructure, service levels, and volumes.Important
A phased implementation with minimal disruption to service delivery is advised.Important
There is broad acceptance of the ARBIT-2022 conditions.Important
04Can I take part?
Technical — ISO 27001 certification is considered standard and feasible within the sector.
05Process & timeline
Publication of the market consultation
<strong>maandag 1 september 2025</strong>
Opportunity to submit questions regarding the market consultation procedure
<strong>woensdag 10 september 2025</strong>
Answering the questions and (if necessary) providing additional information by Nictiz
<strong>dinsdag 16 september 2025</strong>
Closing date for submitting answers to the questions
<strong>dinsdag 23 september 2025</strong>
Any in-depth discussions/presentations
<strong>week 40</strong>
Completion of market consultation and reporting
<strong>week 41</strong>
06Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
07Likely competitors
#Likely bidderFitWins
1KPN B.V.SME9727×
2Yacht B.V.SME9647×
3Yacht Inhouse Services B.V.SME9622×
4Capgemini Nederland BV - OverallSME9540×
5Sogeti Nederland B.V. SME9536×
6Ordina Unknown9529×
08Tender documents
Verslaglegging marktconsultatiepdfOct 27, 2025 · 162 KB
Nictiz - Beantwoording vragen - MarktconsultatiexlsxSep 16, 2025 · 26 KB
Marktconsultatie Managed Service Provider DEF 1.0pdfAug 29, 2025 · 215 KB
Bijlage 1 antwoordformulier DEF 1.0docxAug 29, 2025 · 45 KB
TN541348 - EFE1 Vrijwillige aankondiging van voorafgaande marktconsultatie 20250829122212pdfAug 29, 2025 · 5 KB
09Legal themes that may be relevant here
Advies 83> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 84> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 111> Europese openbare aanbestedingsprocedure voor vogeltellingen. Als een door de aanbestedende dienst betrokken beoordelaar op de vAdvies 426> Het betreft een Europese openbare procedure voor WMO-vervoer, leerlingenvervoer, participatiewetvervoer en lokaal vervoer, plus Advies 22> Openbare aanbestedingsprocedure met betrekking tot een raamovereenkomst voor de levering van onder andere ICT hardware. Inschrij
10Frequently asked questions
What is the purpose of this market consultation?
The purpose is to explore the possibilities and best practices in the market for contracting a Managed Service Provider (MSP). The insights obtained will be used to draft a tender that optimally responds to the needs of Nictiz and the opportunities offered by the market.
Which activities fall under the intended scope of the MSP?
The intended scope includes, among other things, the management of workstations, network and cloud management, security, and 24/7 monitoring.
What information was collected during the market consultation?
Information was gathered regarding the effectiveness of various collaboration models and contractual conditions, as well as the feasibility of the proposed approach for the future tender.
What was the reason for organizing this consultation?
The market consultation was organized in preparation for an EU procurement procedure. Nictiz wanted to offer market parties the opportunity to share insights and experiences to optimize the procurement strategy and the tender documents.
Automatically compiled from the official tender data and documents.
11Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
deze opdracht
Gegunde waarden in CPV 72 · diensten n=1436