CancelledServicesOpen

Managed ICT-services SIB

Stichting ICT Beheer · Open · 1 lots · 418722
Type
Services
72510000 · Managed services relat
Estimated value
Not published
To deadline
-11d
Jun 5, 2026 · 17:00
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

Stichting ICT Beheer (SIB) published an open framework agreement for managed ICT services across 17 locations, focusing on workplace management, infrastructure, service desk, and ICT management for approximately 380 employees. The assignment is complex, involving numerous documents and technical requirements, but no explicit turnover or certification requirements are mentioned.

Services · Open · National procedure

Contracting authority
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
June 5, 2026
17:00
Scope
National
National procedure
Lots
1
1 lots
Main CPV code
Managed services related to computers
Location
Netherlands
CharacteristicsCPV 72Services

01What is being requested

Stichting ICT Beheer (SIB) published an open framework agreement for managed ICT services across 17 locations, focusing on workplace management, infrastructure, service desk, and ICT management for approximately 380 employees. The assignment is complex, involving numerous documents and technical requirements, but no explicit turnover or certification requirements are mentioned.

Through this open procedure, Stichting ICT Beheer (SIB) is requesting a framework agreement for managed ICT services, comprising workplace management, infrastructure management, service desk, and ICT management for approximately 380 employees spread across 17 locations.

72510000Services
1Managed ICT-services SIB

02Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

03Likely competitors

#Likely bidderFitWins
1Centric Netherlands B.V.SME9656×
2COMPAREX Nederland B.V.SME9430×
3Odin Onderwijs B.V. h.o.d.n. CloudwiseSME9317×
4Uno Automatiseringdiensten B.V.SME9315×
5Protinus IT B.V.SME9332×
6PQR B.V.SME9325×

04Tender documents

TN577204 - EFE3 Vrijwillige aankondiging van een opdracht 20260402180337pdfApr 2, 2026 · 200 KB
Bijlage 09 - Beschrijving huidige ICT-omgeving SIB - ICT Beheer (All-in) - april 2026pdfApr 2, 2026 · 304 KB
Bijlage 05 - Overeenkomst concept SIB-ICT Beheer (All-in) - april 26pdfApr 2, 2026 · 138 KB
Bijlage 15 - Klachtenregeling aanbestedingen SIB - ICT Beheer (All-in) - april 26pdfApr 2, 2026 · 146 KB
Bijlage 12a - Doelen-KPI-SLA final SIB - ICT Beheer (All-in) - april 26pdfApr 2, 2026 · 325 KB
Bijlage 14 Referentieverklaring invulformulier SIB ICT Beheer april 26pdfApr 2, 2026 · 150 KB
Bijlage 04 - DFA SIB - ICT Beheer (All-in) - april 26pdfApr 2, 2026 · 144 KB
Bijlage 12b - Doelen-KPI-SLA Invulblad SIB - ICT Beheer (All-in) - april 26xlsxApr 2, 2026 · 21 KB
Bijlage 08b - GIBIT 2025 Artikelen - SIB ICT Beheer (All-in) - april 26pdfApr 2, 2026 · 327 KB
Bijlage 11 - Programma van Eisen SIb - ICT Beheer (All-in) - april 26pdfApr 2, 2026 · 304 KB
Bijlage 08a - GIBIT 2025 Toelichting - SIB ICT Beheer (All-in) - april 26pdfApr 2, 2026 · 588 KB
Bijlage 06 - Verwerkersovereenkomst BZK concept - SIB ICT Beheer (All-in) - april 26pdfApr 2, 2026 · 296 KB

05Legal themes that may be relevant here

06Frequently asked questions

What is the scope of the requested ICT services?
The assignment concerns the delivery of managed ICT services for approximately 380 employees, with the services being carried out across 17 locations.
Which specific ICT services are requested under the framework agreement?
The framework agreement includes workplace management, infrastructure management, the service desk, and ICT management.
What are the main activities within this assignment?
The assignment focuses on the management of the workplace, the infrastructure, the service desk, and the management of ICT service delivery.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436