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AwardedServicesEuropeanOpen

Delivery of standard software & related services

Bedrijfsvoeringsorganisatie Rijn en Braassem · Open · 1 lots · 277201
Type
Services
72000000
Estimated value
€ 325K
awarded
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

Bedrijfsvoeringsorganisatie Rijn en Braassem intends to enter into a framework agreement with a single party for the delivery of standard software and related services via an open procedure. The objective is a flexible, long-term collaboration in which the software meets the organization's requirements, including installation, configuration, maintenance, updates, training, and support. The tender is aimed at a party capable of delivering a complete software package, including licenses, hosting (if applicable), and a service level agreement (SLA) governing availability, response times, and problem resolution. The organization expects the supplier to comply with Dutch laws and regulations, including privacy (AVG) and IT security. The agreement must be scalable for future expansions and integrations with existing systems. The tender is open, allowing all interested parties to submit a bid.

Services · Open · European procedure

European
Contracting authority
Bedrijfsvoeringsorganisatie Rijn en Braassem
Contract type
Services
Open
Estimated value
€325,000
awarded value
Submission deadline
Ongoing
09:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
72000000
Location
Alphen aan den Rijn
CharacteristicsCPV 72ServicesEU tenderFramework agreementstandard softwarerelated services

01What is being requested

Bedrijfsvoeringsorganisatie Rijn en Braassem intends to enter into a framework agreement with a single party for the delivery of standard software and related services via an open procedure. The objective is a flexible, long-term collaboration in which the software meets the organization's requirements, including installation, configuration, maintenance, updates, training, and support. The tender is aimed at a party capable of delivering a complete software package, including licenses, hosting (if applicable), and a service level agreement (SLA) governing availability, response times, and problem resolution. The organization expects the supplier to comply with Dutch laws and regulations, including privacy (AVG) and IT security. The agreement must be scalable for future expansions and integrations with existing systems. The tender is open, allowing all interested parties to submit a bid.

The overall objective of this tender is to establish a Framework Agreement with a single party for the (re)supply of standard software and related services.

72000000Services
1Lot 1—

02Outcome

Awarded

Protinus IT B.V.

Award value
€325,000

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Protinus IT B.V.SME10032×
2Bechtle direct B.V.SME10025×
3Visma Roxit B.V.SME10016×
4PinkRoccade Local Government B.V.SME9934×
5Afas Software B.V.SME9932×
6Capgemini Nederland BV - OverallSME9924×

06Tender documents

TN376866 - SF03 Aankondiging van een gegunde opdracht 20230227122648pdfMar 1, 2023 · 26 KB
Nota van inlichtingen 2_VdefpdfNov 28, 2022 · 111 KB
Bijlage 2 - Uniform Europees Aanbestedingsdocument_NIEUWpdfNov 28, 2022 · 268 KB
TN376866 - SF14 Kennisgeving van aanvullende informatie, informatie over een onvolledige procedure of rectificatie 20221118151045pdfNov 18, 2022 · 13 KB
Bijlage 10 20220908 BVO directeur standaard VNG verwerkersovereenkomstpdfNov 14, 2022 · 759 KB
TN376866 - SF14 Kennisgeving van aanvullende informatie, informatie over een onvolledige procedure of rectificatie 20221114160635pdfNov 14, 2022 · 13 KB
Nota van inlichtingen 1_VdefpdfNov 14, 2022 · 241 KB
TN376866 - SF02 Aankondiging van een opdracht 20221025155607pdfOct 27, 2022 · 24 KB
Bijlage 6 - Concept Overeenkomst SoftwareleverancierpdfOct 27, 2022 · 786 KB
Bijlage 5 - Concept Overeenkomst t.b.v. administratieve afhandelingpdfOct 27, 2022 · 412 KB
Bijlage 4 - Concept WachtkamerovereenkomstpdfOct 27, 2022 · 611 KB
InschrijvingsleidraadpdfOct 27, 2022 · 1223 KB

07Legal themes that may be relevant here

08Frequently asked questions

What is the objective of this tender?
The objective is to enter into a framework agreement with a single party for the delivery of standard software and related services.
What does the requested service provision entail?
The assignment includes the delivery of standard software, including installation, configuration, maintenance, updates, training, and support.
Which aspects are regulated in the service level agreement (SLA)?
The SLA regulates availability, response times, and problem resolution regarding the delivered software and services.
What are the expectations regarding the supplier?
The supplier must comply with applicable laws and regulations regarding privacy (AVG) and IT security.

Automatically compiled from the official tender data and documents.

09Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
€ 325K

Gegunde waarden in CPV 72 · diensten n=1436