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CancelledSuppliesEuropeanOpen

KCC solution

Avri · Open · 1 lots · 361470
Type
Supplies
48510000
Estimated value
Not published
To deadline
-482d
Feb 19, 2025 · 10:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
5 criteria
Assess manuallyconfidence high

This tender concerns the supply of a KCC solution for Avri, where both the price and the quality of the implementation, demonstration, and business partner role are assessed.

Supplies · Open · European procedure

European
Contracting authority
Avri
Contract type
Supplies
Open
Estimated value
Estimate not published
Submission deadline
February 19, 2025
10:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
48510000
Location
Netherlands
CharacteristicsCPV 48SuppliesEU tenderKCCsolutionsupplier

01What is being requested

The delivery of a KCC solution for Avri, including the building, managing, and supporting of the software, services, and any hardware for a duration of 24 months with the possibility of 6 extensions.

The contracting authority is looking for a supplier that can build, manage, and support a KCC solution in accordance with the Program of Requirements and the Tender Guidelines of this procurement.

48510000Supplies
1KCC Solution€1

02Strategic insight

“
Strategic insight · AI analysis
Ensure a convincing demonstration that directly links the requirements and wishes from the POR to the workflow. Pay extra attention to the qualitative criteria as these together determine 60% of the score. Avoid cross-references in the text to facilitate the independent assessment per question.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 4
The demonstration or presentation must be a sufficient representation of the actual delivery.Important
There is no room for the relaxation of the program of requirements during the presentation.Important
Each question in the tender must be answered separately and without references to other parts.Important
An example SLA may be added as a supporting document to GU2.3.Important

04Can I take part?

Technical — One client reference per core competency of a completed assignment during the past 3 years calculated backwards from the closing date.
Technical — Core competency 1: Demonstrate that the bidder has delivered a comparable KCC solution as described in the contract description.

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria

GU2.1 Implementation plan of approach10

Assessment of the plan of approach for the implementation.

GU2.2 Solution demonstration30

Assessment of the demonstration or presentation based on reference, workflow with reporting, and tips and advice.

GU2.3 Fulfillment of business partner role10

Assessment of the fulfillment of the role as a business partner.

GU0 Wishes from the Program of Requirements10

Assessment of the extent to which the wishes from the program of requirements are met.

GU1 Bid amount40

The bid amount as described in the guidelines and the pricing sheet.

07Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.

08Likely competitors

#Likely bidderFitWins
1Afas Software B.V.SME9581×
2Bechtle direct B.V.SME9033×
3COMPAREX Nederland B.V.SME8942×
4Visma Circle B.V.SME8823×
5Visma Raet B.V.SME8722×
6Protinus IT B.V.SME8523×

09Tender documents

TN500845 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250402154807pdfApr 2, 2025 · 7 KB
Bijlage 1 - Nota van Inlichtingen 2 KCC oplossingpdfFeb 4, 2025 · 127 KB
inschrijvingsleidraad openbare aanbesteding KCC oplossing 20250129pdfJan 29, 2025 · 482 KB
Bijlage 1 - Nota van Inlichtingen 1 KCC oplossingpdfJan 29, 2025 · 439 KB
Bijlage 10 Programma van Eisen Telefooncentrale AVRI v20241219xlsxDec 23, 2024 · 49 KB
Toelichting vng_gibit_2023_inkoopvoorwaarden per artikel (onderdeel van bijlage 3 inkoopvoorwaarden)pdfDec 18, 2024 · 1197 KB
Bijlage 5 Verklaring aanvaarding (hoofdelijke) aansprakelijkheiddocxDec 18, 2024 · 66 KB
Bijlage 3 vng_gibit_2023_inkoopvoorwaardenpdfDec 18, 2024 · 1183 KB
Bijlage 4 GarantieverklaringdocxDec 18, 2024 · 64 KB
Bijlage 2 Concept overeenkomstdocxDec 18, 2024 · 62 KB
Bijlage 9 Verklaring geen Russische betrokkenheiddocxDec 18, 2024 · 27 KB
Bijlage 6 Verklaring onderaannemingdocxDec 18, 2024 · 64 KB

10Legal themes that may be relevant here

11Frequently asked questions

What does the contract for the KCC solution entail?
The contract concerns the purchase of a new KCC solution consisting of software, services, and if necessary, the associated hardware for the KCC department of Avri.
What is the difference between a demonstration and a presentation in this tender?
A demonstration shows the actual workflow (including clicking and scrolling). A presentation is a representation of the future workflow and is accepted when full out-of-the-box delivery is not possible due to required customization.
What is expected of the supplier regarding the KCC solution?
The supplier must be able to build, manage, and support the KCC solution in accordance with the Program of Requirements and the Tender Guidelines.

Automatically compiled from the official tender data and documents.

12Estimated value versus the market

p25
€ 350K
median
€ 737K
p75
€ 1,9 mln
deze opdracht

Gegunde waarden in CPV 48 · leveringen n=653