AwardedServicesEuropeanRestricted
IT Operations VeiligheidNL
VeiligheidNL · Restricted · 1 lots · 359967
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72600000
Estimated value
€ 1,02M
estimated
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high
Tender for the IT operations of VeiligheidNL, comprising infrastructure management, cybersecurity, and workplace services with an estimated value of € 1,020,000.00.
Services · Restricted · European procedure
EuropeanComplete timeline
CharacteristicsCPV 72ServicesEU tenderIT servicesVeiligheidNLoperational IT
01What is being requested
Delivery of the operational IT services for VeiligheidNL, including IT infrastructure management, cybersecurity, workplace services, support, maintenance, and advice and consultancy for a term of 24 months with two options of 2 years each.
Contract includes the delivery of the operational IT services of VeiligheidNL. Operational IT is understood to mean workplace services, the delivery of associated products and software, and basic network facilities.
1IT Operations€1,020,000
02Outcome
Awarded
Uno Automatiseringdiensten B.V.
Award value
€414,864
vs. estimate
-59%
Bidders
4
03Strategic insight
Strategic insight · AI analysis
Ensure that the submitted reference assignments explicitly demonstrate the required core competencies and a scope of at least 40 workstations. Take into account that implementation costs are included in the assessment of the best price-quality ratio. Regarding the financial substantiation, ensure that the annual accounts do not contain negative continuity expectations.
04Points of attention
Important · 5
The selected contractor must replace the network equipment.Important
The selected contractor must replace the firewall equipment.Important
Delivery of software patching tooling is part of the performance.Important
Delivery of proactive monitoring tooling is part of the performance.Important
Bidders must offer implementation costs.Important
05Can I take part?
Financial · 1
The annual accounts may not contain a paragraph with negative continuity expectations.Financial
Technical · 2
Demonstrate experience in deploying, managing, and providing first and second-line support for at least 40 workstations at a comparable non-profit organization.Technical
Demonstrate experience in providing Functional and Technical IT Management.Technical
06Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
07Award criteria
Quality65
Assessment in accordance with the Tender Guidelines.
Price35
The price of the bid.
08Process & timeline
Deadline for receipt of requests to participate
29/01/202512:00 +01:00
Period for requests for additional information
08/01/202512:30 +01:00
Expected date of sending invitations to tender
19/03/2025
09Value in context
€1,020,000
10Bidders in this segment
#Likely bidderFitWins
1Centric Netherlands B.V.SME9356×
2COMPAREX Nederland B.V.SME9130×
3Afas Software B.V.SME9032×
4Protinus IT B.V.SME9032×
5KPN B.V.SME9027×
6Uno Automatiseringdiensten B.V.SME9015×
11Tender documents
TN497981 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20250814151419pdfAug 16, 2025 · 9 KB
Selectieleidraad VeiligheidNL v2.0pdfJan 15, 2025 · 751 KB
NvI Selectiefase V1.0pdfJan 15, 2025 · 636 KB
Bijlage 1 Dienstomschrijving V1.0pdfDec 6, 2024 · 213 KB
Selectieleidraad VeiligheidNL v1.0pdfDec 6, 2024 · 740 KB
Bijlage 4 - Verklaring bekwaamheid Derde VNL V1.0docxDec 6, 2024 · 1270 KB
Bijlage 3 - Referentie VNL V1.0docxDec 6, 2024 · 1264 KB
Bijlage 5 Klachtenregeling VeiligheidNLpdfDec 6, 2024 · 119 KB
TN497981 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20241204173054pdfDec 6, 2024 · 9 KB
Bijlage 2 - Deelnameformulier VNL V1.0docxDec 6, 2024 · 1273 KB
uea_497981_20241127123617pdfDec 6, 2024 · 1661 KB
12Legal themes that may be relevant here
Advies 84> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 83> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 290> Meervoudig onderhandse aanbesteding van RAW-raamovereenkomst met een looptijd van één jaar voor rioolreiniging en rioolinspectieAdvies 426> Het betreft een Europese openbare procedure voor WMO-vervoer, leerlingenvervoer, participatiewetvervoer en lokaal vervoer, plus Advies 111> Europese openbare aanbestedingsprocedure voor vogeltellingen. Als een door de aanbestedende dienst betrokken beoordelaar op de v
13Frequently asked questions
What is the exact scope of the IT operations contract?
The contract includes the operational IT services of VeiligheidNL, consisting of IT infrastructure management, cybersecurity, workplace services, support, maintenance, and advice. Additionally, the delivery of associated products and software falls within the scope.
What condition applies to the continuity of the company in the selection phase?
The annual accounts of the candidate may not contain a paragraph with negative continuity expectations. VeiligheidNL considers a candidate to have insufficient financial capacity if the auditor's report contains such negative expectations.
How can an entrepreneur file a complaint with VeiligheidNL?
Complaints can be submitted via the VeiligheidNL complaint reporting point by email at [email address removed]. The reporting point is formed by three employees who are not directly involved in the relevant procurement procedure.
Automatically compiled from the official tender data and documents.
14Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
€ 1,0 mln
Gegunde waarden in CPV 72 · diensten n=1436