enderView.ai
Sign InStart free
AwardedServicesEuropeanOpen

Maintenance of Data Center and Network Equipment (IRNA)

Sociale Verzekeringsbank · Open · 1 lots · 305573
Type
Services
50310000
Estimated value
€ 15M
awarded
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Sociale Verzekeringsbank (SVB) requires a framework agreement for the supply of hardware and the maintenance of its data center and network equipment. The contract focuses on ensuring the continuity, availability, and security of critical IT infrastructure. Suppliers must be able to guarantee rapid response times, perform preventive maintenance, and rectify defects in a timely manner. The agreement also includes the management of spare parts, technical support, and compliance with relevant security and privacy standards. The SVB expects a clear service level agreement (SLA) with measurable KPIs, a transparent pricing model, and flexible scalability to support future expansions or upgrades. The tender is open and aimed at attracting multiple service providers with experience in large, complex IT environments.

Services · Open · European procedure

European
Contracting authority
Sociale Verzekeringsbank
Contract type
Services
Open
Estimated value
€15,000,000
awarded value
Submission deadline
Ongoing
15:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
50310000
Location
Amstelveen
CharacteristicsCPV 50ServicesEU tenderhardware maintenancedata centernetwork equipment

01What is being requested

The Sociale Verzekeringsbank (SVB) requires a framework agreement for the supply of hardware and the maintenance of its data center and network equipment. The contract focuses on ensuring the continuity, availability, and security of critical IT infrastructure. Suppliers must be able to guarantee rapid response times, perform preventive maintenance, and rectify defects in a timely manner. The agreement also includes the management of spare parts, technical support, and compliance with relevant security and privacy standards. The SVB expects a clear service level agreement (SLA) with measurable KPIs, a transparent pricing model, and flexible scalability to support future expansions or upgrades. The tender is open and aimed at attracting multiple service providers with experience in large, complex IT environments.

Framework agreement for the supply of hardware including maintenance.

50310000Services
1Lot 1—

02Outcome

Awarded

Computacenter B.V.

Award value
€15,000,000
Bidders
5

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1Odin Onderwijs B.V. h.o.d.n. CloudwiseSME100161×
2Signpost Nederland B.V.SME10065×
3ARP Nederland B.V.SME100104×
4Dustin Netherlands B.V.SME100112×
5de Rolf groepUnknown10076×
6Bechtle direct B.V.SME10088×

06Tender documents

TN423501 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20240120181412pdfJan 22, 2024 · 8 KB
TN423501 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20231101115613pdfNov 1, 2023 · 9 KB
EA2023010 IRNA - Nota van Inlichtingen 9 (26 oktober 2023) correctiepdfOct 26, 2023 · 168 KB
EA2023010 IRNA - Nota van Inlichtingen 9 (26 oktober 2023)pdfOct 26, 2023 · 168 KB
TN423501 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20231026180744pdfOct 26, 2023 · 9 KB
EA2023010 IRNA - Nota van Inlichtingen 8 (20 oktober 2023)pdfOct 20, 2023 · 112 KB
Bijlage C - Subgunningscriterium Prijs (v3) aangepastxlsxOct 20, 2023 · 110 KB
TN423501 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20231018205052pdfOct 18, 2023 · 9 KB
Bijlage B - Subgunningscriteria Kwaliteit (v3) aangepastpdfOct 18, 2023 · 189 KB
EA2023010 IRNA - Nota van Inlichtingen 7 (18 oktober 2023)pdfOct 18, 2023 · 131 KB
Beschrijvend document EA - IRNA (v3) aangepastpdfOct 18, 2023 · 572 KB
Bijlage C - Subgunningscriterium Prijs (v2) aangepastxlsxOct 15, 2023 · 110 KB

07Legal themes that may be relevant here

08Frequently asked questions

What is the subject of the framework agreement?
The framework agreement concerns the supply of hardware and the maintenance of the data center and network equipment (IRNA).
What are the main objectives of the assignment?
The assignment is aimed at ensuring the continuity, availability, and security of the critical IT infrastructure.
What activities are expected within the maintenance?
The activities include performing preventive maintenance, timely rectification of defects, management of spare parts, and technical support.
What requirements are imposed on the service delivery?
A clear service level agreement (SLA) with measurable KPIs is expected, as well as a transparent pricing model and flexible scalability for future expansions or upgrades.

Automatically compiled from the official tender data and documents.

09Estimated value versus the market

p25
€ 350K
median
€ 1,0 mln
p75
€ 3,3 mln
deze opdracht

Gegunde waarden in CPV 50 · diensten n=1189