Outsourcing field service personnel
Framework agreement for the outsourcing of field service personnel for the Municipality of Houten for a period of two to four years. The award is based on the best price-quality ratio, where quality and price are the most important factors.
Services · Open · European procedure
01What is being requested
Outsourcing of personnel for activities in the field service (grounds maintenance, waste management, and ice and snow control) for a framework agreement with a term of two years, with an option to extend for two years. The estimated volume is between € 250,000 and € 600,000 over the total period.
Within team GAB (Grounds Maintenance, Waste Management, and Field Service), there is a regular need for the short-term outsourcing of field service personnel in municipal scales 4 to 8. This need arises in the event of sickness, managing seasonal peaks, or bridging vacancy fulfillment.
02Outcome
AB Midden Nederland
03Strategic insight
<ul Focus strongly on the vision/methodology document, as this carries the heaviest weight with 70 points. Ensure a very concrete description of how you guarantee the 48-hour delivery promise and personnel availability in the tight labor market. Avoid the use of AI in your texts to prevent a lower score. Ensure that the references comply exactly with the requested information (name, address, residence, value, satisfaction statement, etc.) to prevent invalidity.
04Points of attention
05Can I take part?
06Exclusion grounds
- Gedragsverklaring aanbesteden (GVA) must be present at the time of bidding.
07Award criteria
Assessment of the vision/methodology document on the components: insight into the working situation and the Houten environment, guaranteeing sufficient personnel in a tight labor market, testing of competencies, and the communication process.
In-depth discussion of the submitted vision/methodology document during a 20-minute presentation.
The bidder with the lowest price receives the maximum score; other bidders receive proportionally fewer points based on the difference with the lowest price.
08Process & timeline
09Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
10Bidders in this segment
11Tender documents
12Legal themes that may be relevant here
13Frequently asked questions
For which job levels must the personnel be available?
What is the term of the framework agreement?
What conditions must the provider meet regarding personnel availability?
Which legal and contractual requirements apply?
Automatically compiled from the official tender data and documents.
14Estimated value versus the market
€ 200K
€ 640K
€ 3,0 mln
Gegunde waarden in CPV 79 · diensten n=4949