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Identity & Access Management (IAM) solution

Gemeente Helmond · Open · 1 lots · 426882
Type
Supplies
48000000 · Software and informati
Estimated value
€ 465K
estimated
To deadline
23d
Jul 8, 2026 · 08:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
3 criteria
Assess manuallyconfidence high

The Municipality of Helmond is seeking a supplier for an IAM solution including implementation and support for a period of up to a maximum of ten years. The assignment focuses on improving the onboarding, movement, and offboarding process through automated connections.

Supplies · Open · European procedure

European
Contracting authority
Gemeente Helmond
Noord-Brabant
Contract type
Supplies
Open
Estimated value
€464,700
estimated value
Submission deadline
July 8, 2026
08:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
48000000
Software and information systems
Location
Helmond, Noord-Brabant
CharacteristicsCPV 48SuppliesEU tenderSaaSIAM solutionIdentity & Access Management

01What is being requested

Delivery of an Identity & Access Management (IAM) solution including implementation, configuration support, and support during the usage phase. The contract includes the delivery of software and services for a maximum duration of ten (10) years (four years with three options of two years) with an estimated total value of approximately € 464,700.00 excluding VAT.

Municipality of Helmond is looking for a supplier for the delivery of an Identity & Access Management (IAM) solution. This will enable the management of access to the various applications of the Municipality and allow for the optimization of Onboarding, Movement, and Offboarding (IDU) processes.

48000000€ 465KSupplies
1Identity & Access Management (IAM) solution€464,700

02Strategic insight

“
Strategic insight · AI analysis
<ul Ensure a strong substantiation of the municipality's technical independence regarding management, as this is a mandatory requirement for the transfer. Integrate the obligation for Social Return (2%) directly into the calculation and operational planning. Focus on the integration capabilities with AFAS and the on-premise Active Directory, as this forms the core of the technical scope.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 5
Social Return: The contractor is obliged to allocate 2% of the contract value (excluding VAT) to Social Return.Important
Waiting room construction: The municipality may apply a waiting room construction for the next bidder for a period of 6 months after the final award.Important
Management independence: The municipality must be able to functionally manage the solution independently without dependency on the supplier for regular management.Important
Connections: The solution must connect at a minimum with AFAS and the on-premise Active Directory (leading).Important
No general terms and conditions: The applicability of the bidder's general (delivery) terms and conditions is expressly excluded.Important

04Can I take part?

Financial · 1
Financial economic standingFinancial
Technical · 1
Information securityTechnical
Professional capability · 1
Professional competenceProfessional capability
Other · 1
ExperienceOther

05Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

06Award criteria

Qualityweight n/a
Priceweight n/a
Best Price Quality Ratio (BPKV)weight n/a

The municipality has chosen to tender this assignment on the basis of the Best Price Quality Ratio (BPKV) in order to obtain the most social value in this manner.

07Value in context

€464,700

08Likely competitors

#Likely bidderFitWins
1Afas Software B.V.SME9881×
2Visma Roxit B.V.SME9816×
3Visma Circle B.V.SME9723×
4Bechtle direct B.V.SME9733×
5Unit4 Business Software Netherlands B.V.SME9720×
6Visma Raet B.V.SME9722×

09Tender documents

Bijlage 12. Tactische beleid logische toegangsbeveiligingpdfMay 30, 2026 · 1261 KB
TN592606 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260528162026pdfMay 30, 2026 · 208 KB
Bijlage 5. Circulaire sanctiepakket Rusland gevolgen voor aanbestedingen 20 mei 2022pdfMay 30, 2026 · 182 KB
Bijlage 1. Programma van Eisen en WensendocxMay 30, 2026 · 72 KB
Aanbestedingsleidraad IAM-oplossingpdfMay 30, 2026 · 1094 KB
Bijlage 10. Procesoverzichten Instroom, Doorstroom, Uitstroom (IDU)pdfMay 30, 2026 · 955 KB
Bijlage 9. Validatiedemo IAM-oplossing en praktijkscenario-spdfMay 30, 2026 · 125 KB
uea_592606_20260528113003pdfMay 30, 2026 · 576 KB
Bijlage 11. Strategisch IB&P beleid 2025-2029pdfMay 30, 2026 · 1083 KB
Bijlage 8. Standaard verwerkersovereenkomst versie 1.3pdfMay 30, 2026 · 559 KB
Bijlage C. ReferentieformulierdocxMay 30, 2026 · 83 KB
Bijlage D. Verklaring beschikbaarheid middelen derden financieeldocxMay 30, 2026 · 30 KB

10Legal themes that may be relevant here

11Frequently asked questions

Which frameworks apply to the execution of this assignment?
The execution of the agreement is based on the provisions of the GIBIT 2020 (Municipal ICT Quality Standards).
To which aspects does the tactical policy for logical access security apply?
The policy focuses on logical access security and identity management, including the identification of external employees.

Automatically compiled from the official tender data and documents.

12Estimated value versus the market

p25
€ 350K
median
€ 737K
p75
€ 1,9 mln
€ 465K

Gegunde waarden in CPV 48 · leveringen n=653