The Municipality of Schiedam is seeking a contractor for the ICT support of the neighborhood support teams (WOT's). The assignment includes taking over management (transition) and the continuous maintenance of the complete and up-to-date ICT infrastructure of the WOT's. This includes, among other things, hardware, software, network, and security. The contractor must offer a continuity plan, incident management, and a maintenance plan, and must comply with the municipal IT security standards. The procedure is public, allowing multiple bidders to participate. The contracting authority expects a structured approach, clear reporting, and a service level agreement (SLA) that defines availability and response times.
Services · Open · European procedure
01What is being requested
The Municipality of Schiedam is seeking a contractor for the ICT support of the neighborhood support teams (WOT's). The assignment includes taking over management (transition) and the continuous maintenance of the complete and up-to-date ICT infrastructure of the WOT's. This includes, among other things, hardware, software, network, and security. The contractor must offer a continuity plan, incident management, and a maintenance plan, and must comply with the municipal IT security standards. The procedure is public, allowing multiple bidders to participate. The contracting authority expects a structured approach, clear reporting, and a service level agreement (SLA) that defines availability and response times.
The subject of this assignment concerns 'ICT support WOT'. Within the framework of this assignment, the Municipality of Schiedam is looking for a contractor capable of providing the management of the ICT services for the neighborhood support teams (WOT's). The scope of the assignment consists of taking over management (transition) and maintaining the complete and up-to-date ICT infrastructure of the WOT's.
02Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
03Value in context
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
04Likely competitors
05Tender documents
06Legal themes that may be relevant here
07Frequently asked questions
What is the specific scope of the ICT support for the WOT's?
Which components fall under the ICT infrastructure of the assignment?
Which operational elements are expected from the contractor?
In what manner is the service provision established?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436