AwardedServicesEuropeanOpenGreen
ICT Managed Workplace
Stichting Routerings Instituut (Inter)Nationale Informatiestromen (Stichting Rinis) · Open · 1 lots · 408509
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Services
72000000 · IT services: consultan
Estimated value
Not published
To deadline
Ongoing
Knock-outs
2
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high
RINIS is looking for a single supplier for the full delivery and management of the ICT Managed Workplace, including hardware and M365 environment. The agreement has an initial term of four years with possibilities for extension.
Services · Open · European procedure
Sustainability countsEuropean2 exclusion groundsComplete timeline
CharacteristicsCPV 72ServicesEU tenderGreen / SPPworkplace managementManagement servicesHardware delivery
01What is being requested
The contract concerns the delivery, management, and support of the Managed Workplace of RINIS. This includes workstation hardware, licenses, M365 optimization, and first-line support for approximately 75 employees during an initial term of four years.
The contract concerns the outsourcing of a Managed Workplace for Stichting RINIS. The contract includes the delivery, management, and support of the workstation hardware and the office automation environment. The services consist of, among other things, the management and delivery of Apple workstations, Mobile Device Management, Microsoft 365 management, service desk services, application management, licenses, and associated support and training. RINIS aims to enter into an agreement with a single supplier for a fully managed workplace provision, whereby RINIS retains the management role and
1ICT Managed Workplace—
02Outcome
Awarded
Cloud Agent B.V.
Bidders
7
03Strategic insight
Strategic insight · AI analysis
Ensure full substantiation of technical and professional competence. Pay close attention to information security in accordance with the stated BIO standards. Submit the tender well before the deadline via TenderNed to avoid technical malfunctions.
04Points of attention
Important · 5
Use the latest version of the forms to prevent rejection.Important
The service has a BIO impact level BBN2.Important
Bidders must take into account potential growth to 100 or even 200 employees.Important
The contractor fulfills an active role as a critical friend.Important
A waiting room agreement of a maximum of eight months applies.Important
05Can I take part?
Financial · 1
Financial and economic standing.Financial
Technical · 1
Technical and professional competence.Technical
Exclusion ground · 2
Compliance with the grounds for exclusion as stated in the UEA, including among others criminal organization, bribery, fraud, bankruptcy, and serious professional misconduct.Exclusion ground
Not subject to the Russia sanctions package (Regulation (EU) 2022/576).Exclusion ground
06Exclusion grounds
Exclusion grounds (2)
- Compliance with the grounds for exclusion as stated in the UEA, including among others criminal organization, bribery, fraud, bankruptcy, and serious professional misconduct.
- Not subject to the Russia sanctions package (Regulation (EU) 2022/576).
07Award criteria
Qualitative award criteriaweight n/a
Assessment of the qualitative aspects of the tender.
Quantitative award criterionweight n/a
Assessment of the quantitative aspect of the tender.
08Process & timeline
Publication on procurement platform
15-01-2026
General information meeting
27-01-2026
Deadline for submitting questions first round of questions
02-02-2026, 10:00 uur
Publication of memorandum of information first round of questions
09-02-2026
Deadline for submitting questions second round of questions
16-02-2026, 10:00 uur
Publication of memorandum of information second round of questions
23-02-2026
Deadline for submitting Tenders
09-03-2026, 10:00 uur
Presentations
02-04-2026
Dispatch of intended award decision
07-04-2026
End of appeal period
28-04-2026, 23:59 uur
Final award
29-04-2026
Contract commencement date
01-05-2026
09Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.
10Bidders in this segment
#Likely bidderFitWins
1PQR B.V.SME10025×
2KPN B.V.SME9927×
3Protinus IT B.V.SME9932×
4Bechtle direct B.V.SME9925×
5PinkRoccade Local Government B.V.SME9834×
6Odin Onderwijs B.V. h.o.d.n. CloudwiseSME9817×
11Tender documents
Nota van inlichtingen 2026-01-26-1pdfJan 29, 2026 · 3 KB
inlichtingenbijeenkomst slides_27 Jan_Aanbesteding ICT Managed WorkplacepdfJan 29, 2026 · 971 KB
Inlichtingenbijeenkomst aanbesteding ICT Managed WorkplacepdfJan 21, 2026 · 52 KB
Bijlage 11 - Checklist voor inschrijvingdocxJan 17, 2026 · 55 KB
TN566779 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260115203140pdfJan 17, 2026 · 143 KB
Bijlage 6 - Prijzenblad ICT Managed workplace v1.0xlsxJan 17, 2026 · 24 KB
Bijlage 2 - Programma van Eisen Managed Workplace RINIS v1.0xlsxJan 17, 2026 · 41 KB
Bijlage 12 - Backup and Restore Managed Workplace (toelichting )pdfJan 17, 2026 · 105 KB
Bijlage 7 - Referentieformulier ICT Managed Workplace v1.0docxJan 17, 2026 · 83 KB
Bijlage 5 - Conceptovereekomst ICT Managed Workplace v1.0pdfJan 17, 2026 · 269 KB
Bijlage 3 - Verklaring geen Russische betrokkenheid ICT Managed Workplace 1v0docxJan 17, 2026 · 82 KB
Bijlage 10 - verwerkersovereenkomst RINIS AVG_ARBIT v1.0pdfJan 17, 2026 · 456 KB
12Legal themes that may be relevant here
Advies 290> Meervoudig onderhandse aanbesteding van RAW-raamovereenkomst met een looptijd van één jaar voor rioolreiniging en rioolinspectieAdvies 83> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 84> Openbaar nationale aanbestedingsprocedure voor een raamovereenkomst voor vertaaldiensten. IIB dienst en gebondenheid aan algemenAdvies 426> Het betreft een Europese openbare procedure voor WMO-vervoer, leerlingenvervoer, participatiewetvervoer en lokaal vervoer, plus Advies 439> Europese openbare procedure voor een raamovereenkomst voor diensten betreffende het vervoer van stoffelijke overschotten. De opd
13Frequently asked questions
What is the scope of the Managed Workplace service provision?
The contract includes the delivery, management, and support of workstation hardware and the office automation environment. This specifically includes Apple workstations, Mobile Device Management (MDM), Microsoft 365 management, service desk services, application management, licenses, and associated training.
How is the cooperation between the contracting authority and the supplier organized?
The aim is to reach an agreement with a single supplier for a fully managed workplace provision. In this arrangement, Stichting RINIS retains the management role, while the supplier is responsible for the operational execution.
What technical expertise must a bidder possess?
The contract requires experience with Apple workstations, management of Microsoft 365 environments, and experience with Mobile Device Management (MDM).
Which general terms and conditions apply to this IT agreement?
The agreement is entered into under the General Government Terms and Conditions for IT Agreements 2022 (ARBIT-2022).
Automatically compiled from the official tender data and documents.
14Estimated value versus the market
p25
€ 327K
€ 327K
median
€ 800K
€ 800K
p75
€ 2,5 mln
€ 2,5 mln
deze opdracht
Gegunde waarden in CPV 72 · diensten n=1436