AwardedServicesEuropeanOpenGreen

ICT services 2026-2029

Gemeenschappelijke Regeling Cure · Open · 1 lots · 389552
Type
Services
72510000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
1 criteria
Assess manuallyconfidence high

This tender concerns the provision of integrated ICT services, hardware, and management for the period 2026-2029 by the Gemeenschappelijke Regeling Cure. The assignment includes, among other things, network management, Microsoft environments, and 1st to 3rd line support.

Services · Open · European procedure

Sustainability countsEuropeanComplete timeline
Contract type
Services
Open
Estimated value
Estimate not published
Submission deadline
Ongoing
11:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderGreen / SPP

01What is being requested

The assignment concerns the provision of ICT services, including hardware, network management, Microsoft environment, telephony, and end-user devices. The service provision includes management and support for the period 2026-2029.

A service agreement with one market party that organizes the outsourcing of the service provision for the office automation, 'fixed' telephony, and infrastructure of Cure.

72510000Services
1ICT services

02Outcome

Awarded

Bevio B.V.

Bidders
3

03Strategic insight

Strategic insight · AI analysis
Ensure that the qualitative answers can be directly translated into operational execution. Ensure strong safeguarding of the security requirements such as the BIO and NIS2. Accurately align the service levels and the DAP with the needs of Cure.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 6
The ARBIT-2022 terms and conditions apply in full.Important
All data storage and processing must take place within the European Economic Area.Important
In the event of emergencies, technicians must be present on-site within 60 minutes.Important
The offered hardware must consist exclusively of A-brands.Important
The bidder must comply with the BIO, NIS2 directive, and the Archiefwet.Important
The Dutch language is mandatory for communication and documentation.Important

05Can I take part?

Technical · 2
Bidder is a Microsoft Partner (Modern workplace or similar).Technical
Bidder has certified and experienced specialists in employment for the described services.Technical
Professional capability · 1
Bidder guarantees confidential handling of data in accordance with ISO27001 or comparable quality requirements and complies with the AVG.Professional capability

06Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

07Award criteria

qualitative award criteriaweight n/a

The answers to the qualitative award criteria automatically and directly become part of the requirements for the execution of the assignment upon award.

08Process & timeline

submission deadline
2025-09-30T11:00:00+00:00
rates fixed
31-12-2026
first indexation
01-01-2027

09Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

10Bidders in this segment

#Likely bidderFitWins
1Centric Netherlands B.V.SME9656×
2Odin Onderwijs B.V. h.o.d.n. CloudwiseSME9417×
3KPN B.V.SME9327×
4Uno Automatiseringdiensten B.V.SME9215×
5Protinus IT B.V.SME9232×
6PinkRoccade Local Government B.V.SME9134×

11Tender documents

TN539392 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20251119111931pdfNov 20, 2025 · 10 KB
Bijlage A Inventarisatie ICT-landschap CurexlsxSep 15, 2025 · 486 KB
Bijlage C - Architectuur CurepdfSep 15, 2025 · 441 KB
Nota van inlichtingen 2025-09-15-1pdfSep 15, 2025 · 173 KB
Bijlage B ReferentieverklaringdocxSep 3, 2025 · 182 KB
Bijlage 4 Document toelichting vaste telefonie CurepdfAug 20, 2025 · 84 KB
Bijlage 6 Concept Verwerkersovereenkomst CuredocxAug 20, 2025 · 47 KB
2 prijzenblad IT dienstenxlsxAug 20, 2025 · 23 KB
3 Programma van eisen IT dienstendocxAug 20, 2025 · 211 KB
Bijlage 5 ARBIT-2022pdfAug 20, 2025 · 455 KB
Bijlage 7 Concept Geheimhoudingsovereenkomst CurepdfAug 20, 2025 · 780 KB
TN539392 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20250819105316pdfAug 20, 2025 · 9 KB

12Legal themes that may be relevant here

13Frequently asked questions

What is the scope of the ICT service provision within this assignment?
The assignment concerns a service agreement for the outsourcing of the office automation, the fixed telephony, and the infrastructure of Cure.
To which general terms and conditions is the service provision subject?
The execution of the ICT agreement is subject to the Algemene Rijksvoorwaarden bij IT-overeenkomsten 2022 (ARBIT-2022).
What agreements have been made regarding the processing of personal data?
For the execution of the ICT service provision, a data processing agreement applies, in which the General Data Protection Regulation (AVG) and the Uitvoeringswet AVG (UAVG) are leading.

Automatically compiled from the official tender data and documents.

14Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436