AwardedServicesEuropeanOpen

ICT Management

Type
Services
72000000
Estimated value
€ 1,19M
awarded
To deadline
Ongoing
Knock-outs
1
exclusion grounds
Award basis
Best price-quality ratio
1 criteria
Assess manuallyconfidence high

European tender for the multi-year ICT management of the Gerrit Rietveld Academie, including workstation, server, and application management.

Services · Open · European procedure

European1 exclusion groundsComplete timeline
Contract type
Services
Open
Estimated value
€1,190,000
awarded value
Submission deadline
Ongoing
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
Netherlands
CharacteristicsCPV 72ServicesEU tender

01What is being requested

The assignment concerns the execution of the ICT Management for the Gerrit Rietveld Academie for a duration of 48 months with four option years. The activities include, among other things, workstation management, server management, application management, service desk, and cybersecurity.

The contracting authority is looking for one strategic ICT outsourcing partner that enables the contracting authority to bridge the gap between end users and the ICT department. The intended end result of this tender is a multi-year agreement with a strategic ICT service provider capable of ensuring and developing the continuity of ICT services for the (end) users of the contracting authority and information provision in general. In this regard, it is important that the bidder (transcending departments) collaborates with various officials of the contracting authority. It is important to note

72000000Services
1ICT Management

02Outcome

Awarded

Vancis C&MS B.V.

Award value
€1,190,000
Bidders
2

03Strategic insight

Strategic insight · AI analysis
Ensure a strong focus on the strategic ICT outsourcing role being sought. Demonstrate extensive expertise in both Windows and Apple environments. Emphasize the capacity for local support at the specified locations.
Read automatically from the tender documents using AI. Always verify against the original documents.

04Points of attention

Important · 4
The service desk must be present onsite at least 1 day per week on Tuesdays.Important
The client can unilaterally extend the agreement via option years.Important
The schedule is indicative and the contracting authority may change dates.Important
Tendering must take place exclusively via TenderNed.Important

05Can I take part?

Exclusion ground — Comply with the stated suitability requirements and the grounds for exclusion via the UEA.

06Exclusion grounds

Exclusion grounds (1)
  • Comply with the stated suitability requirements and the grounds for exclusion via the UEA.

07Award criteria

Best price-quality ratioweight n/a

The Tender that has achieved the highest score based on the specified award criteria.

08Process & timeline

Publication
29 mei 2024
Closing of first round of written questions
7 juni 2024, 12.00 uur
Sending of first Nota van Inlichtingen
12 juni 2024
Closing of second round of written questions
17 juni 2024, 12.00 uur
Sending of second Nota van Inlichtingen
19 juni 2024
Closing of submission of Tenders
10 juli 2024, 12.00 uur
Sending of invitations for verification interview
17 juli 2024
Verification interview
5 september 2024
Provisional award/rejection
13 september 2024
Standstill period
14 september t/m 3 oktober 2024
Final award
4 oktober 2024
Contract signing
Begin oktober 2024
Implementatieperiode
Medio oktober t/m 31 december 2024
Ingangsdatum overeenkomst
1 januari 2025

09Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

10Bidders in this segment

#Likely bidderFitWins
1Bechtle direct B.V.SME9525×
2Centric Netherlands B.V.SME9256×
3PQR B.V.SME9225×
4Ordina Unknown9220×
5PinkRoccade Local Government B.V.SME9134×
6Odin Onderwijs B.V. h.o.d.n. CloudwiseSME9117×

11Tender documents

TN469600 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20241223112313pdfDec 24, 2024 · 10 KB
Nota van Inlichtingen 2 Gerrit Rietveld Academie ICT-BeheerpdfJun 18, 2024 · 144 KB
Bijlage 5B Prijzenblad NvI 2xlsxJun 18, 2024 · 33 KB
Bijlage 3 Azure vraag 20 NvI 1pdfJun 12, 2024 · 777 KB
Nota van Inlichtingen 1 Gerrit Rietveld Academie ICT-BeheerpdfJun 12, 2024 · 328 KB
Bijlage NvI 1 - Verwerkersovereenkomst ARVODI 2018pdfJun 12, 2024 · 134 KB
Bijlage 5a Prijzenblad bij NvI 1xlsxJun 12, 2024 · 33 KB
Bijlage 5 PrijzenbladxlsxMay 30, 2024 · 33 KB
Aanbestedingsleidraad ICT-Beheer Gerrit Rietveld AcademiepdfMay 30, 2024 · 667 KB
Bijlage 6 Format Nota van InlichtingendocxMay 30, 2024 · 28 KB
Bijlage 1 Programma van EisenpdfMay 30, 2024 · 100 KB
TN469600 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20240529144526pdfMay 30, 2024 · 9 KB

12Legal themes that may be relevant here

13Frequently asked questions

What is the intended goal of the collaboration with the ICT outsourcing partner?
The assignment aims for a multi-year agreement with a strategic partner that bridges the gap between end users and the ICT department. The partner must ensure and develop the continuity of ICT services and information provision.
Which departments must the ICT service provider collaborate with?
In addition to the central ICT department, the bidder must collaborate with various officials, including staff departments, the communications department, and the workshops within the academy.
What role does the ICT department play within the organization in relation to the assignment?
The ICT department acts as the primary point of contact. The ICT department manages the service delivery, whereby sound cooperation with the bidder is essential.
What requirements are made for cybersecurity measures in the basic plan?
The basic plan for cybersecurity must include at least the following: 2fa, automatic updates, an incident response plan, and an annual risk analysis.

Automatically compiled from the official tender data and documents.

14Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436