CancelledServicesEuropeanOpen

HRM and PSA System Delft Support

Type
Services
72260000 · Software services
Estimated value
€ 350K
estimated
To deadline
-98d
Mar 9, 2026 · 12:00
Knock-outs
1
exclusion grounds
Award basis
Best price-quality ratio
2 criteria
Assess manuallyconfidence high

Tender for the supply and implementation of a new HRM and PSA system including a payroll module for Delft Support. The contract has a total duration of five and a half years and will be awarded based on the best price-quality ratio.

Services · Open · European procedure

European1 exclusion groundsComplete timeline
Contract type
Services
Open
Estimated value
€350,000
estimated value
Submission deadline
March 9, 2026
12:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Software services
Location
Netherlands
CharacteristicsCPV 72ServicesEU tenderHRM systemPSA systemHR processes

01What is being requested

Supply, implementation, and configuration of a cloud-based HRM and PSA system including a payroll processing module. The contract also includes data migration, integrations, training, management, and support for a period of 5.5 years.

The objective of this tender is to select a future-proof, user-friendly, and highly integrable HRM and PSA system to modernize HR processes, reduce administrative burdens, and structurally improve the quality, reliability, and compliance of HR services.

72260000€ 350KServices
1HRM and PSA System Delft Support

02Strategic insight

Strategic insight · AI analysis
Ensure a very strong substantiation of the quality sub-criteria such as the implementation plan and the demo. Ensure that all certifications such as ISO 27001 are immediately available for the winner. Take the waiting room construction into account by keeping the bid valid for 12 months.
Read automatically from the tender documents using AI. Always verify against the original documents.

03Points of attention

Important · 4
The winning party must provide supporting evidence upon request.Important
A waiting room construction is used for the second place in the ranking.Important
The agreement contains a revision clause for changes up to a maximum of 30 percent of the contract value.Important
Bidders must take the GIBIT-2023 procurement conditions into account.Important

04Can I take part?

Exclusion ground · 1
Compliance with exclusion grounds such as the Gedragsverklaring Aanbesteden (GVA).Exclusion ground
Financial · 1
Registration in a commercial register (KvK) and demonstrable professional or business liability.Financial
Technical · 1
References, quality assurance (ISO 9001:2015 or equivalent) and information security (NEN-ISO 27001:2022 or comparable/ISAE3402 type II).Technical

05Exclusion grounds

Exclusion grounds (1)
  • Compliance with exclusion grounds such as the Gedragsverklaring Aanbesteden (GVA).

06Award criteria

Qualityweight n/a

Assessment based on four sub-award criteria: Implementation Plan, Service and Partnership, Demo, and User Test.

Priceweight n/a

Elaboration in accordance with Annex 6.

07Process & timeline

Tender publication
21 januari 2026
Closing date for submitting questions
4 februari 2026
Publication of Memorandum of Clarifications 1
11 februari 2026
Closing date for submitting second round of questions
18 februari 2026
Publication of Memorandum of Clarifications 2
25 februari 2026
Closing date for submitting bids
9 maart 2026
Demos
23 en 24 maart 2026
Announcement of top 3
27 maart 2026
End of objection period for announcement of top 3
17 april 2026
User tests
Week 17, 18 & 19
Announcement of provisional award
15 mei 2026
Deadline for providing evidence
26 mei 2026
Einde bezwaartermijn
5 juni 2026
Go-live systeem
1 januari 2027

08Value in context

€350,000

09Likely competitors

#Likely bidderFitWins
1Afas Software B.V.SME10092×
2Centric Netherlands B.V.SME10072×
3Visma Circle B.V.SME10033×
4Unit4 Business Software Netherlands B.V.SME10029×
5Visma Raet B.V.SME10033×
6Protinus IT B.V.SME9951×

10Tender documents

Bijlage 2 - Concept Overeenkomst Delft Support HRM- en PSA-systeem V1.0pdfJan 22, 2026 · 384 KB
uea_566225_20260121143024pdfJan 22, 2026 · 333 KB
Beschrijvend document HR-systeem Delft Support V1.0pdfJan 22, 2026 · 492 KB
Bijlage 7 - Ruslandverklaring Delft Support HRM en PSA-Systeem V1.0docxJan 22, 2026 · 61 KB
Bijlage 4 - Concept Verwerkersovereenkomst Delft Support HRM- en PSA-systeem V1.0pdfJan 22, 2026 · 457 KB
Bijlage 1 - Programma van Eisen Delft Support HRM en PSA-Systeem V1.0pdfJan 22, 2026 · 425 KB
Bijlage 6 - Prijzenblad Delft Support HRM en PSA-Systeem V1.0xlsxJan 22, 2026 · 29 KB
Bijlage 5 - Referenties Delft Support HRM en PSA-Systeem V1.0docxJan 22, 2026 · 67 KB
TN566225 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20260121144321pdfJan 22, 2026 · 143 KB
Bijlage 3 - Gemeentelijke Inkoopvoorwaarden bij IT (GIBIT 2023)pdfJan 22, 2026 · 652 KB

11Legal themes that may be relevant here

12Frequently asked questions

What is the main objective of this assignment?
The objective is the selection of a future-proof, user-friendly, and highly integrable HRM and PSA system to modernize HR processes, reduce administrative burdens, and structurally improve the quality, reliability, and compliance of HR services.
Which specific procurement conditions must the execution comply with?
The execution of the contract is subject to the Municipal Procurement Conditions for IT (GIBIT 2023).
What expertise is expected from the supplier?
Suppliers are sought with experience in HRM and PSA systems, technical expertise in system integration, support and maintenance capacity, and a proven track record in HR software development.
What requirements are made regarding the bidder's experience?
Bidders must possess experience with HRM and PSA systems and be able to provide references from government organizations, while also complying with government regulations.

Automatically compiled from the official tender data and documents.

13Estimated value versus the market

p25
€ 327K
median
€ 800K
p75
€ 2,5 mln
€ 350K

Gegunde waarden in CPV 72 · diensten n=1436