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AwardedEuropean

GSD25

GÉANT · 1 lots · 408681
Type
—
64200000
Estimated value
Not published
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

GÉANT has awarded a Service Desk Services contract (GSD25) to Intercity Technology Limited for telecommunications services. It concerns an integrated service package for the GÉANT Operations Centre, where a single supplier was intentionally chosen to avoid operational complexity. Due to the focus on telecommunications and the service desk, this is of interest to specialized ICT service providers with 24/7 operations experience.

Contract · European procedure

European
Contracting authority
GÉANT
Contract type
Not specified
Estimated value
Estimate not published
Submission deadline
Ongoing
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
64200000
Location
Netherlands
CharacteristicsCPV 64EU tenderGÉANTService DeskTelecommunications services

01What is being requested

GÉANT has awarded a Service Desk Services contract (GSD25) to Intercity Technology Limited for telecommunications services. It concerns an integrated service package for the GÉANT Operations Centre, where a single supplier was intentionally chosen to avoid operational complexity. Due to the focus on telecommunications and the service desk, this is of interest to specialized ICT service providers with 24/7 operations experience.

The required GÉANT Service Desk Services are considered a single, integrated Service package, essential for ensuring consistency, efficiency, and seamless operation across all areas of the GÉANT Operations Centre. Dividing the contract into separate lots would create operational and coordination complexities, increase administrative overhead, and risk Service fragmentation. By awarding the Service Agreement to one (1) Provider, GÉANT aims to ensure a unified approach to Service delivery, enabling streamlined communication, standardized processes, and clear accountability for performance, secu

64200000
1GSD25€1

02Outcome

Awarded

Intercity Technology Limited

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Bidders in this segment

#Likely bidderFitWins
1KPN B.V.SME9925×
2T-Mobile Netherlands B.V.SME9729×
3Vodafone Libertel B.V.SME9623×
4Kreuze TelecomUnknown8712×
5Koninklijke PostNL B.V. SME8222×
6Dectron ICT Groep B.V.SME797×

05Legal themes that may be relevant here

06Frequently asked questions

What is the structure of the Service Desk Services?
The required GÉANT Service Desk Services are set up as one integrated service package. This is necessary to ensure consistency, efficiency, and seamless operation within the GÉANT Operations Centre.
Why was a single-supplier strategy chosen?
By awarding the contract to one supplier, GÉANT aims for a uniform approach to service delivery. This enables streamlined communication, standardized processes, and clear accountability for performance, security, and service quality.
Is it possible to add new services to the agreement?
Yes, new or future services can be added during the term of the Service Agreement. These additional services will be contracted with the provider designated for GSD25.
What is the purpose of avoiding lot division in this contract?
Dividing the contract into separate lots would lead to operational and coordination complexity, increased administrative burden, and the risk of service fragmentation.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 400K
median
€ 862K
p75
€ 2,4 mln
deze opdracht

Gegunde waarden in CPV 64 n=169