ClosedServicesEuropeanOpenGreen

Municipality of Molenlanden - Case Management System 2026

Gemeente Molenlanden · Open · 1 lots · 392487

0 of 6 core insights found

Measures presence, not accuracy · documents remain authoritative

ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline

Type

Services

72200000

Estimated value

Not published

To deadline

Ongoing

Knock-outs

n/a

exclusion grounds

Award basis

Best price-quality ratio

Assess manuallyconfidence low

The Municipality of Molenlanden seeks a secure, digital, and case-oriented SaaS solution for a central case management system. The system must comply with statutory regulations (Woo, Archiefwet, Wmebv) and improve both external service delivery (residents & entrepreneurs) and ease of use for internal employees.

Services · Open · European procedure

Sustainability countsEuropean

Contracting authority

Gemeente Molenlanden

Contract type

Services

Open

Estimated value

Estimate not published

Submission deadline

Ongoing

11:00

Scope

European

European procedure

Lots

1 lots

Main CPV code

72200000

Location

Netherlands

CharacteristicsCPV 72ServicesEU tenderGreen / SPP

01What is being requested

The Municipality of Molenlanden seeks a secure, digital, and case-oriented SaaS solution for a central case management system. The system must comply with statutory regulations (Woo, Archiefwet, Wmebv) and improve both external service delivery (residents & entrepreneurs) and ease of use for internal employees.

The Municipality of Molenlanden seeks a new case management system that demonstrably contributes to the organisational goals regarding service delivery, business operations, and information management. The system fulfills a central role within the municipality's information provision and must enable employees to handle processes efficiently, digitally, and in a case-oriented manner. Furthermore, it is essential that the system exchanges information in a secure and responsible manner with internal registries and external chain partners. Information must remain sustainably accessible and be proc

72200000Services

11—

02Exclusion grounds

Exclusion grounds — consult the ESPD

No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

03Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

04Likely competitors

#Likely bidderFitWins

1Visma Circle B.V.SME10033×

2Unit4 Business Software Netherlands B.V.SME10029×

3PinkRoccade Local Government B.V.SME9966×

4Visma Roxit B.V.SME9929×

5Centric Netherlands B.V.SME9872×

6Afas Software B.V.SME9784×

05Legal themes that may be relevant here

Advies 475> Beklaagde, een samenwerkingsverband van gemeenten [A], [B], [C] en [D], heeft op 29 maart 2018 een Europese openbare aanbestedin Advies 243> Meervoudig onderhandse procedure. Dat de aanbestedende dienst met een SaaS (Software as a Service) oplossing besparingen zou kun Advies 476> Beklaagde, een gemeente in oprichting waarin twee gemeenten, [A] en [B], fuseren, heeft op 2 mei 2018 een Europese openbare aanb Advies 53> Europese openbare procedure voor een overheidsopdracht tot het verrichten van diensten bestaande uit (dagelijks en periodiek) sc Advies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. In

06Frequently asked questions

What is the objective of the assignment for the case management system?

The municipality is looking for a new case management system that contributes to the organisational goals regarding service delivery, business operations, and information management. The system must enable employees to handle processes efficiently, digitally, and in a case-oriented manner.

Which laws and regulations must the system comply with?

Information must remain sustainably accessible and be processed according to current and future laws and regulations, such as the Woo, the Archiefwet, and the Wmebv.

What type of solution is intended by the municipality?

Preference is given to a SaaS solution provided by a professional and reliable supplier.

What are the main areas for improvement of the new solution?

The municipality strives for an improvement of both the external service delivery for residents and entrepreneurs and the ease of use for internal users.

What role does information exchange play in the assignment?

It is essential that the system exchanges information in a secure and responsible manner with internal registries and external chain partners.

Automatically compiled from the official tender data and documents.

07Estimated value versus the market

p25
€ 327K

median
€ 800K

p75
€ 2,5 mln

deze opdracht

Gegunde waarden in CPV 72 · diensten n=1436