AwardedServicesEuropeanOpen

Physical and digital mail delivery

Type
Services
79800000
Estimated value
€ 1,35M
awarded
To deadline
Ongoing
Knock-outs
n/a
exclusion grounds
Award basis
Best price-quality ratio
Assess manuallyconfidence low

The Vastgoedinformatie Heffing en Waardebepaling collaboration is using an open tender for a service provider to deliver all tax correspondence to taxpayers in a timely, careful manner and in the style of the contracting authority. The assignment includes both physical and digital delivery, depending on the preference of the contracting authority and/or the taxpayer. The contractor must be able to manage a complete logistics chain, including any subcontractors, and must meet requirements for confidentiality, traceability, and customer satisfaction. The service requires a robust IT system for digital transmission, a reliable network for physical delivery, and a clear reporting and quality assurance procedure. The contracting authority expects a flexible, scalable solution that can respond to changing laws, regulations, and technological developments.

Services · Open · European procedure

European
Contract type
Services
Open
Estimated value
€1,350,000
awarded value
Submission deadline
Ongoing
13:00
Scope
European
European procedure
Lots
1
1 lots
Main CPV code
Location
KLAASWAAL
CharacteristicsCPV 79ServicesEU tendermail deliverydigital correspondencetax correspondence

01What is being requested

The Vastgoedinformatie Heffing en Waardebepaling collaboration is using an open tender for a service provider to deliver all tax correspondence to taxpayers in a timely, careful manner and in the style of the contracting authority. The assignment includes both physical and digital delivery, depending on the preference of the contracting authority and/or the taxpayer. The contractor must be able to manage a complete logistics chain, including any subcontractors, and must meet requirements for confidentiality, traceability, and customer satisfaction. The service requires a robust IT system for digital transmission, a reliable network for physical delivery, and a clear reporting and quality assurance procedure. The contracting authority expects a flexible, scalable solution that can respond to changing laws, regulations, and technological developments.

The assignment is aimed at contracting one Contractor (possibly with a Subcontractor) who ensures that all tax correspondence is delivered to all taxpayers in a timely, careful manner and in the style of the Contracting Authority. On paper or digitally: depending on the preference of the Contracting Authority and/or the Taxpayer.

79800000Services
1Lot 1

02Outcome

Awarded

Data B. Mailservice B.V.

Award value
€1,350,000
Bidders
3

03Exclusion grounds

Exclusion grounds — consult the ESPD
  • No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).

04Value in context

Estimate not published

The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for diensten is € 221.000, for reference.

05Bidders in this segment

#Likely bidderFitWins
1FlextenderUnknown9883×
2BDO Audit & Assurance B.V.SME9757×
3Yacht B.V.SME9556×
4De Staffing Groep Nederland B.V.SME9339×
5KenonzUnknown9231×
6Between BVSME9028×

06Tender documents

TN384826 - EF29 Aankondiging gegunde opdracht - algemene richtlijn, standaardregeling 20231215154639pdfDec 17, 2023 · 9 KB
Bijlage 2 - Invulformulier referenties_v1.1docxOct 5, 2023 · 57 KB
Nota van Inlichtingen 2 - SVHW Fysieke en digitale postbezorgingpdfSep 18, 2023 · 70 KB
Bijlage 4 - Prijsopgave_V1.2xlsxSep 18, 2023 · 37 KB
Nota van Inlichtingen 1 - SVHW Fysieke en digitale postbezorgingpdfAug 29, 2023 · 105 KB
Voorbeelddocumenten behorend bij NvI_1zipAug 29, 2023 · 952 KB
Bijlage B - Concept OvereenkomstpdfJul 25, 2023 · 179 KB
Bijlage D - Concept WachtkamerovereenkomstpdfJul 25, 2023 · 131 KB
Bijlage 3 - Akkoordverklaring Programma van EisendocxJul 25, 2023 · 49 KB
Bijlage 1 - Uniform Europees AanbestedingsdocumentpdfJul 25, 2023 · 2098 KB
Bijlage 6 - Invulformulier verklaring CombinatiedocxJul 25, 2023 · 52 KB
Bijlage 5 - Invulformulier verklaring onderaannemingdocxJul 25, 2023 · 52 KB

07Legal themes that may be relevant here

08Frequently asked questions

What is the core of the assignment for the mail delivery?
The assignment concerns the timely, careful delivery of all tax correspondence to taxpayers in the style of the contracting authority, both via physical mail and via digital channels.
In what manner does the delivery of the correspondence take place?
The delivery takes place on paper or digitally, depending on the preference of the contracting authority and/or the taxpayer.
Is it possible to participate in the assignment with subcontractors?
Yes, the assignment is aimed at contracting one contractor, whereby use can be made of a subcontractor.

Automatically compiled from the official tender data and documents.

09Estimated value versus the market

p25
€ 200K
median
€ 640K
p75
€ 3,0 mln
deze opdracht

Gegunde waarden in CPV 79 · diensten n=4949