CancelledSuppliesEuropeanOpen
European open procurement procedure Communication platform
Veiligheidsregio Limburg-Noord · Open · 1 lots · 396463
6
6 of 6 core insights found
Measures presence, not accuracy · documents remain authoritative
ScopeAdvicePoints of attentionSuitability requirementsAward criteriaTimeline
Type
Supplies
48510000
Estimated value
Not published
To deadline
-148d
Jan 19, 2026 · 10:00
Knock-outs
0
exclusion grounds
Award basis
Best price-quality ratio
5 criteria
Assess manuallyconfidence high
Tender for the supply of a central hosted telephony and communication environment for Veiligheidsregio Limburg-Noord with a focus on continuity and integration with Microsoft Teams.
Supplies · Open · European procedure
European
CharacteristicsCPV 48SuppliesEU tender
01What is being requested
Supply of an integrated telephony provision and unified communications facilities for all employees of VRLN, based on a hosted telephony service with a contract duration of 2 years plus three extensions.
VRLN is looking for a Contractor capable of providing a telephony provision that meets the functionalities desired by the Contracting Authority.
1Communication platform—
02Strategic insight
Strategic insight · AI analysis
Ensure a strong focus on the best price-quality ratio by thoroughly detailing both the technical functionality and the implementation. It is essential to extensively substantiate the integration with Office365 and the emergency scenarios for the crisis organization. Do not forget to present the on-call functionality as an independent component.
03Points of attention
Important · 4
Information regarding the network structure is confidential and must be requested via annex 16.Important
The on-call service must be independent of the telephony solution in terms of platform.Important
A transition period of at least 3 and at most 6 months is provided.Important
The solution must be Teams certified for the desired integration.Important
04Can I take part?
Professional capability · 2
Registration in national Commercial RegisterProfessional capability
Quality management systemProfessional capability
Financial · 1
InsuranceFinancial
Technical · 2
ReferencesTechnical
Requirements for IT systemsTechnical
05Exclusion grounds
Exclusion grounds — consult the ESPD
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
06Award criteria
K1: Description of offered service, functionality and service deliveryweight n/a
Assessment of the offered service, the functionalities and the manner of service delivery.
K2: Implementation planweight n/a
Assessment of the plan for the implementation of the solution.
K3: Adoption planweight n/a
Assessment of the plan for adoption by the organization.
P1: Total Cost of Ownershipweight n/a
Assessment of the total costs over the entire duration.
P2: Hourly rate for additional workweight n/a
Assessment of the offered hourly rates for work performed outside the agreement.
07Value in context
Estimate not published
The contracting authority did not publish an estimated value — common for a large share of contracts. The EU threshold for leveringen is € 221.000, for reference.
08Likely competitors
#Likely bidderFitWins
1Afas Software B.V.SME9481×
2COMPAREX Nederland B.V.SME8942×
3Bechtle direct B.V.SME8833×
4Protinus IT B.V.SME8423×
5Visma Raet B.V.SME8422×
6PQR B.V.SME8219×
09Tender documents
NvI 2 EA Communicatieplatform DEFINITIEFpdfDec 4, 2025 · 122 KB
Bijlage 12 Eisen aan IV-systemen AANGEPAST NvI 2xlsxDec 4, 2025 · 118 KB
Beschrijvend document Communicatieplatform AANGEPAST NvI 2docxDec 4, 2025 · 278 KB
NvI 1 EA Communicatieplatform DEFINITIEFpdfNov 12, 2025 · 4019 KB
SROI bouwblokken VRLNpdfNov 12, 2025 · 114 KB
Bijlage 4 Inkoopvoorwaarden GIBIT 2023pdfOct 12, 2025 · 652 KB
uea_549903_20251003100134pdfOct 12, 2025 · 363 KB
TN549903 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardregeling 20251010094621pdfOct 12, 2025 · 7 KB
10Legal themes that may be relevant here
Advies 98> Europese openbare aanbestedingsprocedure voor een raamovereenkomst met één ondernemer voor het vervangen van armaturen (straatveAdvies 59> Meervoudig onderhandse aanbestedingsprocedure met betrekking tot een opdracht voor de levering van postdiensten en bezorging. InAdvies 222> Aanbesteding via een marktplaats. De Commissie bevestigt haar eerdere adviezen (waaronder 147) dat op een aanbestedende dienst dAdvies 48> Europese niet-openbare procedure voor werktuigkundige en elektrotechnische installaties van de nieuwbouw van een multifunctionelAdvies 134> Europese openbare aanbesteding levering en onderhoud van lockers op scholen. Klager schrijft niet in omdat de opdracht volgens h
11Frequently asked questions
What is the subject of this contract?
The contract concerns the provision of a telephony provision that meets the functionalities desired by the contracting authority for the communication platform.
Which procurement conditions apply to this tender?
The GIBIT 2023 procurement conditions of the Vereniging van Nederlandse Gemeenten apply to this contract.
What is the reference of this tender?
The reference of this procedure is VRLN-2025-VRLN-KJ-014 and the TenderNed number is 549903.
Automatically compiled from the official tender data and documents.
12Estimated value versus the market
p25
€ 350K
€ 350K
median
€ 737K
€ 737K
p75
€ 1,9 mln
€ 1,9 mln
deze opdracht
Gegunde waarden in CPV 48 · leveringen n=653