EU procurement Robotic process automation automated information system (RPA)
The Gemeentelijk Belastingkantoor Twente (GBK Twente) is issuing an EU procurement for a Robotic Process Automation (RPA) automated information system. The objective is a service that digitizes and automates existing administrative processes, thereby reducing manual tasks and increasing the efficiency of tax administration. The procurement follows an open procedure and applies the award criterion 'best price-quality ratio'. The contracting authority expects a solution that complies with European regulations, is secure, supports integration with existing systems, and is scalable for future expansions. Suppliers must demonstrate experience with RPA implementations in the public sector, be able to present a sound project plan, and guarantee the quality of service. The procurement is aimed at a broad market but prefers providers with proven expertise in RPA solutions for government processes.
Services · Open · European procedure
01What is being requested
The Gemeentelijk Belastingkantoor Twente (GBK Twente) is issuing an EU procurement for a Robotic Process Automation (RPA) automated information system. The objective is a service that digitizes and automates existing administrative processes, thereby reducing manual tasks and increasing the efficiency of tax administration. The procurement follows an open procedure and applies the award criterion 'best price-quality ratio'. The contracting authority expects a solution that complies with European regulations, is secure, supports integration with existing systems, and is scalable for future expansions. Suppliers must demonstrate experience with RPA implementations in the public sector, be able to present a sound project plan, and guarantee the quality of service. The procurement is aimed at a broad market but prefers providers with proven expertise in RPA solutions for government processes.
This Invitation to Tender describes the terms, requirements, and wishes of the Contracting Authority regarding the EU procurement Robotic process automation automated information system (RPA). This procurement is being conducted via the open procedure and the award criterion best price-quality ratio.
02Exclusion grounds
- No specific exclusion grounds were extracted. In a European tender, the mandatory and discretionary grounds of art. 2.86/2.87 of the Dutch Procurement Act almost always apply — check the European Single Procurement Document (ESPD).
03Value in context
04Bidders in this segment
05Tender documents
06Legal themes that may be relevant here
07Frequently asked questions
What is the objective of the assignment for the Robotic Process Automation (RPA) system?
Which award criterion was applied in this procurement?
What are the main functional requirements for the RPA solution?
Automatically compiled from the official tender data and documents.
08Estimated value versus the market
€ 327K
€ 800K
€ 2,5 mln
Gegunde waarden in CPV 72 · diensten n=1436